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Customer reviews: Order Printer Pro: PDF Invoice

Develop by Order Printer

Order Printer Pro is a Shopify app designed to simplify order management by generating professional invoices, packing slips, and receipts. This review covers its features, pricing, and real user feedback to help merchants decide if it fits their workflow.

Reviews (1,518)

Overall rating
4.9

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

  • Exceptional customer support with prompt, knowledgeable responses.
  • Highly customizable templates that allow branding and personalization.
  • Easy integration with Shopify, enhancing the overall user experience.
  • Automated and efficient invoice generation and PDF management.
  • Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

  • Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
  • A few reviewers noted complexities in customization that might require coding knowledge.
  • Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

Knifematerial.at

Feb 12, 2025  on Shopify

This app is extremely helpful for printing high-quality invoices effortlessly. It’s well-designed, easy to use, and makes invoicing so much smoother. What truly sets it apart is the customer support—absolutely fantastic! They responded immediately to my questions and provided clear, helpful solutions right away. The response time was incredible, and they went above and beyond to assist me. Highly recommend this app to anyone looking for a reliable invoicing solution with top-notch support!

JANGEORGe Interiors & Furniture

Feb 12, 2025  on Shopify

They are just the best! Especially the support, just 10 out of 10! Thank you for a quick fix today!

Steelshape

Feb 12, 2025  on Shopify

Oscar was an amazing support. Helped with everything

Kaffeestudio.at

Feb 12, 2025  on Shopify

We're very happy with the App, it is easy to install and has a lot of features, especially the new options of presenting the invoice as PDF on several stages of the customer journey. Absolutely recommendable!

Galesco BVBA

Feb 12, 2025  on Shopify

Very nice, easy and useful. Also has a great customer support.

WilsonPayne

Feb 09, 2025  on Shopify

I would 100% recommend Order Printer Pro. The friendly team have addressed my many challenges promptly without complaint. I wouldn't hesitate to use them again!

Catholically

Feb 08, 2025  on Shopify

This app is absolutely crucial for my daily work, especially when creating Customs invoices & disclaimers for UPS. It streamlines the entire process and has been a reliable tool in my workflow. After some third-party app updates, a few features stopped working properly. But thankfully, Fosberg’s support team is incredible! They responded immediately and fixed everything right after our request. A single collaboration request via chat and just like that—they had it all working again! Thankfully! If you rely on this app for UPS invoices, you can rest assured that their support team has your back. Highly recommended!

Keyguard Assistive Technology

Feb 08, 2025  on Shopify

Had very complicated conditional quotations and invoices and Lauro spent so much time revising and fixing our invoice template code to work for our customers!

House Of Tartufo

Feb 07, 2025  on Shopify

Great app and support team!

Weebot

Feb 05, 2025  on Shopify

Great app and great team! They helped me install the app on my website very quickly. Thank you!

Studio Shield

Feb 05, 2025  on Shopify

Esprit Padel Shop

Feb 05, 2025  on Shopify

Sensors & Probes

Feb 04, 2025  on Shopify

After a few updates from Thirth party apps not all features worked any more but thank god Fosberg support is amazing!!! They finishes the job directly after our request. One single colaboration request by e-mail and again they fixt it !!!

Honest Skincare

Feb 04, 2025  on Shopify

Customer service is exemplary! We needed to set up a download link for the invoice on the notifications, and they gave clear and easy instructions. We now have this and are THRILLED with how easy it was. Thanks and can't recommend this company highly enough. Janna, Honest Skincare, New Zealand

sports-343

Feb 02, 2025  on Shopify

Easy to install, very intuitive and user friendly but the most important thing of all --- customer service is totally responsive and able to address little "tweaks" and changes quickly, often within minutes! You can't ask for too much more!!

COUP

Jan 31, 2025  on Shopify

Support is incredible. I was up on a Saturday morning with some needed edits to a template and Oscar was available, prompt, and incredibly helpful to help us update the template to the design we were looking for.

Five33

Jan 30, 2025  on Shopify

Jose quickly got to root cause of my issue, explained the cause, impact, and provided a work around. Friendly, knowledgeable, and fast response made this an awesome experience, thanks again Jose!

The Well by BDAntiques

Jan 30, 2025  on Shopify

Berrytale

Jan 30, 2025  on Shopify

CandleMaking

Jan 29, 2025  on Shopify

Great product with fast support

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