Order Printer Pro App Review: Features, Pros & Cons for Shopify

Customer reviews: Order Printer Pro: PDF Invoice

Order Printer Pro is a Shopify app designed to simplify order management by generating professional invoices, packing slips, and receipts. This review covers its features, pricing, and real user feedback to help merchants decide if it fits their workflow.

Reviews (2,226)

Overall rating

4.9

5

1,407
4

66
3

13
2

5
1

16

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

Exceptional customer support with prompt, knowledgeable responses.
Highly customizable templates that allow branding and personalization.
Easy integration with Shopify, enhancing the overall user experience.
Automated and efficient invoice generation and PDF management.
Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
A few reviewers noted complexities in customization that might require coding knowledge.
Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

KTM Twins

Jan 22, 2026 on Shopify

The Order Printer Pro: PDF Invoice app allows our team to share customer invoices as a PDF as well as a shareable PDF link in our shipping confirmation emails. We love all this app has to offer and the customer service is fast, easy, and efficient!

WrightSport

Jan 22, 2026 on Shopify

I needed help with dynamically connecting a purchase order tag that connected to a special field on my invoice. I spoke with Luis via live chat and he made it extremely simple. He asked me a couple of questions so that he made sure he was advising as best as possible and then carried out the task in moments. Thanks for your help Luis!!

The Catholic Bookshop

Jan 22, 2026 on Shopify

Very helpful assistance from Keanu on this app. Thank you

Blaurock Blades

Jan 21, 2026 on Shopify

Support is helping very fast!

Nemesis

Jan 21, 2026 on Shopify

Maya Shanti Yoga

Jan 21, 2026 on Shopify

I have never had better or faster support or service in my life. They are AWESOME

Philippo Flowers

Jan 21, 2026 on Shopify

Great and super handy app, support helps super fast and you are not long stuck with an AI. Recommend!

Wilderdog

Jan 20, 2026 on Shopify

Seniorshop

Jan 20, 2026 on Shopify

Great app with an even better support team!

Genteel Handmade

Jan 20, 2026 on Shopify

Great customers service! Thank you Doriannys!

My Discount Solar

Jan 20, 2026 on Shopify

VENDEZZ.com

Jan 20, 2026 on Shopify

Prima oplossing voor facturen met mooie layout. Had problemen met nummering en door klantenservicemedewerker Luis perfect geholpen. Probleem opgelost.

DIMAG Bettwarenfabrik AG

Jan 19, 2026 on Shopify

Sehr gute APP

Nordic Socks UK

Jan 19, 2026 on Shopify

Great customer support, very quick resolutions and customised help when needed. They've helped us with some personalised requests in several of our stores. The app is very easy to use and it does what it says. Highly recommended!

Fast Eddy Bearings

Jan 19, 2026 on Shopify

This app enables me to add a Picking Bin # to my packing slips. Initially, I was clueless about how to do this, so I reached out to chat support. Within less than a minute, I connected with a real person who comprehended the task perfectly and promptly completed it for me. I haven’t explored the app’s other features yet, but I believe it will be even more helpful for other chores. It deserves a 10/10 rating, and even more so for the quality of their support.

Karen Chekerdjian Studio SAL- VAT# 2947545-601

Jan 19, 2026 on Shopify

Assistance team very helpful and professional

elfy.care

Jan 19, 2026 on Shopify

So far so good, support really reactive and invoice template working as per expectation. Satisfied with my choice.

Golden Meadows Nursery(PTY)LTD

Jan 19, 2026 on Shopify

I have just started using the app but already it seems to be a great addition to my website.

Zaybabyshop

Jan 19, 2026 on Shopify

Aplicacion muy practica, y el caht de soporte tecnico funcina muy bien. A mi me han resuelto todos los problemas enseguida sin tiempos de espera en el chat. Estoy muy contenta! Gracias!

The Dash Cam Guys

Jan 18, 2026 on Shopify

Great support team, awesome app - especially for automating invoice sending to customers (with a little bit of coding!)