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Customer reviews: Order Printer Pro: PDF Invoice

Develop by Shopify

Order Printer Pro is a Shopify app designed to simplify order management by generating professional invoices, packing slips, and receipts. This review covers its features, pricing, and real user feedback to help merchants decide if it fits their workflow.

Reviews (2,164)

Overall rating
4.9

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

  • Exceptional customer support with prompt, knowledgeable responses.
  • Highly customizable templates that allow branding and personalization.
  • Easy integration with Shopify, enhancing the overall user experience.
  • Automated and efficient invoice generation and PDF management.
  • Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

  • Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
  • A few reviewers noted complexities in customization that might require coding knowledge.
  • Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

Evolvens Budapest

Jan 06, 2026  on Shopify

Fast and effective customer support. Thank you, Luis!

Maeven

Jan 06, 2026  on Shopify

Very great service, helpfull customer service! They've stuck with me until all issues were resolved! 10/10 would recommend!

The Workspace Hero

Jan 05, 2026  on Shopify

Great customer service

APTICA

Jan 02, 2026  on Shopify

Very good app and support is always available and responsive.!

Med Threads

Jan 01, 2026  on Shopify

Really helpful app and service has been fast and helpful.

Сладкарница Маргарита

Jan 01, 2026  on Shopify

The Industree

Dec 31, 2025  on Shopify

I contacted support and went back and forth with them for actually days...They never once seemed annoyed, they were so patient. They helped me create documents that will help me more than you know. This support team is top notch. Joanne www.theindustree.ca

WOODMAN WEAR

Dec 30, 2025  on Shopify

perfect

NANEND

Dec 30, 2025  on Shopify

Motorcycle Stuff

Dec 30, 2025  on Shopify

Chelsea was very helpful she helped us out with a bunch of changes to the Invoice template. Love your work. Thank You

Swift Stands

Dec 30, 2025  on Shopify

New to it, but appears both capable and professionally executed. Made a call to support as part of customization and that was handled quickly and efficiently too. We will use this for customers needing quotes in PDF format rather than a bare email.

Capay Valley Lavender

Dec 29, 2025  on Shopify

It was so seamless and easy-peasy that I thought I had done something wrong. Really helps us with our corporate purchases. Thanks!

wellbe health & beauty UG

Dec 29, 2025  on Shopify

Very fast support!

HPstylstudio

Dec 28, 2025  on Shopify

Excellent cooperation, perfect support. I needed to create an export invoice to the US with new requirements from US customs officials, and the support was perfect. I recommend the app to anyone who has problems with invoices. They will solve them perfectly here. Many thanks to the support team. Petr.

Smart Innova Shop

Dec 25, 2025  on Shopify

Mi sono trovato molto bene e devo dire mai successo fino ad ora, un servizio di assistenza eccezionale. Ho scritto il giorno 25 dicembre alle ore 20,30 della notte, giorno festivo di Natale e mi hanno risposto e assistito dal vivo su i mie dubbi e problemi che volevo risolvere. Perfetto

MC Therm

Dec 24, 2025  on Shopify

Easy to use and decent support. Merry Christmas

Schumacher UK

Dec 24, 2025  on Shopify

Chelsea responded promptly to my online inquiry, and instantly fixed a time-sensitive issue that would otherwise have taken many internal emails and escalations - Thank you!

ANNA

Dec 23, 2025  on Shopify

We are using Orderprinterpro to print on A5 paper with a standard laser printer. This app is an excellent solution for those looking to use non-standard Shopify printers. It is generally stable and performs its intended functions well, although we occasionally encounter some bugs. Thanks to the support team, we were able to resolve the issues immediately. They were very engaged and reliable, which enhanced our overall experience.

Bundesverband Photovoltaic Austria

Dec 23, 2025  on Shopify

Best Print app with best possible customization for templates! Also really fast and competent support!

Primus Seat Covers

Dec 23, 2025  on Shopify

Fast support. Great simple app especially for VAT invoices.

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