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Customer reviews: Order Printer Pro: Invoice App

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Order Printer Pro is a Shopify app designed to simplify order management by generating professional invoices, packing slips, and receipts. This review covers its features, pricing, and real user feedback to help merchants decide if it fits their workflow.

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Reviews (1,371)

Overall rating
4.9

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

  • Exceptional customer support with prompt, knowledgeable responses.
  • Highly customizable templates that allow branding and personalization.
  • Easy integration with Shopify, enhancing the overall user experience.
  • Automated and efficient invoice generation and PDF management.
  • Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

  • Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
  • A few reviewers noted complexities in customization that might require coding knowledge.
  • Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

BKB Custom Gifts

May 27, 2025  on Shopify

She helped me with everything I needed. Was fully thorough and fixed what was needed. I am very appreciative of this!

3DReplicas.net

May 26, 2025  on Shopify

Great team and great apps!

Live A Life Home

May 25, 2025  on Shopify

very clear and direct to help me fix the problem

Wicks & Wax

May 24, 2025  on Shopify

I installed Order Printer Pro less than 24 hours ago, and have already had the pleasure of having the support team (Lauro) create the template I need. Thank you. Edit: I have had cause to call the support group on a number of occasions now, and had excellent service and help every time. These folk know their stuff.

ACTIEF OP WEG

May 23, 2025  on Shopify

The support is very friendly and helpfull. Thanks Luis!

The Positive Psychology Shop

May 23, 2025  on Shopify

CT Carbon

May 23, 2025  on Shopify

Went down once but the team fixed it and replied within 5 minutes and sorted it straight away for me which was great. Service was good and helpful and the app itself works well, it looks good and the templates work, coding changes are easy and you can put download links into your e-mails with them too.

備前屋本店

May 23, 2025  on Shopify

Because Shopify frequently changes its specifications, various issues sometimes arise. However, the support team always responds quickly to any problems, so I can confidently send PDF generation links to my customers. Thank you!

The Sign Shed

May 23, 2025  on Shopify

Excellent service and customer support. We've been using the app for a few years and it is highly recommended by The Sign Shed in the UK

moonlight - World

May 21, 2025  on Shopify

Great CS experience. Very fast and great help from Keanu and other CS agents

STICKERBEANS

May 21, 2025  on Shopify

Amazing customer service from Oscar!!

Inoui Editions

May 21, 2025  on Shopify

Lady Fortunes Inc

May 20, 2025  on Shopify

Luis helped me today, and he was knowledgable, efficient and kind. He guided me to an area of my Shopify store that I was not familiar with- someone else would have likely told me that was not their job but he helped me out ! The app is great. you can choose from templates and then you can customize the templates and if you get stuck like i did, you get amazing support from wonderful people like Luis. :) 5 stars!

Santa Barbara Lighting Company

May 20, 2025  on Shopify

We needed a custom solution to a template we had in the Order Printer Pro app. Luis, Jose & Esteban were able to match our current invoice and draft order templates perfectly. It's rare to find the type of great communication and speed the Order Printer team provides. Great choice, highly recommend!

GOOD FEELINGS, INC

May 19, 2025  on Shopify

They are friendly, understand exactly what I need, make the necessary adjustments, and get it done quickly.

EcoLuxe Living

May 19, 2025  on Shopify

Great customer service, patient and helpful!

Tri-Dente

May 19, 2025  on Shopify

so quick to help, highly recommend

On se la Pet

May 16, 2025  on Shopify

Je recommande ++. Service client disponible et prêt à aider.

moonlight - World

May 16, 2025  on Shopify

Great CS experience. Thank you

Deli Tools Lebanon

May 15, 2025  on Shopify

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