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Customer reviews: Order Printer Pro: Invoice App

Develop by Order Printer

Order Printer Pro is a Shopify app designed to simplify order management by generating professional invoices, packing slips, and receipts. This review covers its features, pricing, and real user feedback to help merchants decide if it fits their workflow.

Reviews (1,385)

Overall rating
4.9

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

  • Exceptional customer support with prompt, knowledgeable responses.
  • Highly customizable templates that allow branding and personalization.
  • Easy integration with Shopify, enhancing the overall user experience.
  • Automated and efficient invoice generation and PDF management.
  • Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

  • Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
  • A few reviewers noted complexities in customization that might require coding knowledge.
  • Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

babydecke.de

Nov 14, 2024  on Shopify

Exzellenter Support!!!

Happy Garn

Nov 14, 2024  on Shopify

Very helpful customer service! App works great!

Dal Barista | Kaffeepads, Kaffeekapseln, Kaffeebohnen, Kaffeemaschine

Nov 12, 2024  on Shopify

amazing support, they made the requested changes immediately in real time.. top!!

Mana™ | Česko

Nov 12, 2024  on Shopify

Great app with amazing customisation possibilities! ✨ And for fair prices. Love it. I would love to select options visible in order menu, but otherwise it is great - and only solution we chosed for invoices.

Gera namie

Nov 10, 2024  on Shopify

The support team is amazing! I needed to change my invoice template, and they provided detailed, step-by-step instructions on what I should do. My issue was resolved very quickly, and the communication was super friendly. Thank you so much, and I definitely recommend them!

Nhi'z Pro Nail Products

Nov 10, 2024  on Shopify

Extremely well customer support

iMounts

Nov 08, 2024  on Shopify

Easy-to-use, straightforward software. I needed some custom changes, and the support team was friendly and incredibly helpful. Thanks for the automation!

Hommix UK

Nov 07, 2024  on Shopify

Have been using this app for the past 5-6 years since we launched the website and it's just perfect. Needed some help and Oscar patiently did all he can and managed to sort out the issue. Highly recommend it!

Partner Portal | Rozali Coffee

Nov 07, 2024  on Shopify

Amazing app with 5 starts support team. Highly recommended.

Quilt in a Day

Nov 06, 2024  on Shopify

This app and the support has been instrumental to our business. We love the customizable templates. They help reduce errors from our pickers and shippers with color codes and fonts. Thank you. I highly recommend this app.

KÄÄPÄ Mushrooms

Nov 05, 2024  on Shopify

Kenau was great

Hurom Arabia

Nov 05, 2024  on Shopify

Excellent work and active support available.

CasePlace

Nov 04, 2024  on Shopify

So far I haven't used it long, but it looks like it will work perfectly for my needs, and the customer support tweaking the templates has been fantastic, quick and friendly. I would recommend.

Phonk Kong

Oct 31, 2024  on Shopify

Super App working well integrated in Shopify and the order process. The easy adjustments to generate awesome receipts for my customers, is just perfect. And support is super nice and capable to help ! Recommended !

Security Doctors

Oct 30, 2024  on Shopify

Best app to have. We love it! Congratulations to the Order Printer Pro team!

Dio Candle Company

Oct 29, 2024  on Shopify

Jose is really great. thanks for the help! I dont know why Order Printer moved to a subscription platform (kinda lame) and I hate paying 10$ a month just to print my own invoices when it used to be free. I wont leave a negative review bc I dont want Jose to get in trouble its not their fault but that sucks and I wish I could still use the legacy version.

Cadeaux & Trésors By SIFENNASR.S

Oct 29, 2024  on Shopify

Très pratique et facile à utiliser

Carolyn Keys

Oct 28, 2024  on Shopify

Order printer customer support was really helpful when I had a template issue!

Minor Creations

Oct 28, 2024  on Shopify

Order Printer Pro is a must have for any kind of report you may need or can dream up. Their staff will help immediately to any problems or request you may have.

Planta Sanus

Oct 28, 2024  on Shopify

Very fast customer service! Invoice Templated was adapted within a few minutes

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