Order Printer Pro App Review: Features, Pros & Cons for Shopify

Name: Order Printer Pro: PDF Invoice
Brand: Shopify
SKU: shopify-order-printer-pro-app-by-shopify
Rating: 4.9 (1948 reviews)

Customer reviews: Order Printer Pro: PDF Invoice

Develop by Shopify

Order Printer Pro is a Shopify app designed to simplify order management by generating professional invoices, packing slips, and receipts. This review covers its features, pricing, and real user feedback to help merchants decide if it fits their workflow.

Reviews (1,948)

Overall rating

4.9

5

1,125
4

45
3

10
2

5
1

14

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

Exceptional customer support with prompt, knowledgeable responses.
Highly customizable templates that allow branding and personalization.
Easy integration with Shopify, enhancing the overall user experience.
Automated and efficient invoice generation and PDF management.
Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
A few reviewers noted complexities in customization that might require coding knowledge.
Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

Cakesmiths

Oct 14, 2025 on Shopify

Luis was incredibly patient and helpful with all of my questions and manage to answer and solve my problems quickly and efficiently

Crazy Skates Company

Oct 14, 2025 on Shopify

Fast, Easy and Friendly Service - 5 Stars

MelubaBadges

Oct 14, 2025 on Shopify

Been using Order Printer Pro for years now and would highly recommend them, great app and fantastic support!

Kalve Coffee Roasters

Oct 14, 2025 on Shopify

Has been a perfect solution to create and translate custom invoice that matches local jurisdiction. Customer support is excellent and has helped us multiple times to solve necessary issues!

Camp and Tackle

Oct 12, 2025 on Shopify

Easy to understand very helpful.

Collectorus

Oct 09, 2025 on Shopify

Midwest Musical Imports

Oct 09, 2025 on Shopify

Very responsive and helpful with my requests. They worked quickly and efficiently, offering step by step instructions on how to do things.

Cardno Ltd

Oct 09, 2025 on Shopify

Issue reported and resolution provided rapidly. Great service!

BEAU-T Huidkliniek

Oct 09, 2025 on Shopify

Great support !

The Bento Buzz

Oct 09, 2025 on Shopify

We've used this app for years and every time we have needed assistance with customising something the support team has been quick at responding and efficiently completes every request exactly as we ask for! It's rare to find customer service reps that genuinely listen and work to achieve what you've asked for, these guys have nailed it.

union12design

Oct 08, 2025 on Shopify

Tech was knowledgable and helpful in creating a fix for a template code.

LiPo24.de I Der Akku Profi

Oct 07, 2025 on Shopify

ultra fast and very professional support.

PeacePoti

Oct 07, 2025 on Shopify

Great support!

BYMconfort

Oct 06, 2025 on Shopify

estoy contento con esta aplicacion te personalizan la plantilla y el soporte tecnico es imediato, exelente aplicacion les recominedo que lo prueven

1104 by MAR

Oct 06, 2025 on Shopify

Amazing customer service!

Premon

Oct 03, 2025 on Shopify

I am very satisfied with the app. I can customize all invoices and documents exactly the way I want using the template code. If there are any issues, the support team responds within minutes and resolves the problems efficiently.

OMICRON Accessory Shop - Australia

Oct 03, 2025 on Shopify

Kirkman

Oct 03, 2025 on Shopify

I needed some adjustments to an Invoice and Andres helped me quickly and efficiently. I was skeptical at first about using the chat feature but my issue was resolved quicker and easier than via email request!

Korean Skincare Supply

Oct 03, 2025 on Shopify

For awhile I have had problems with invoicing and this app has all the features I need. PDF invoice is automated when customer place an order and PDF can be downloaded when customer login. Patrishia has helped me set up the code and solved all the problems for me. Amazing support and I highly recommend this app so look no further.

OMG Blings

Oct 02, 2025 on Shopify

Amazing support! Luis and Nicolas were great at meeting my requests for my personalized invoice template. Super fast and helpful.