Order Printer Pro App Review: Features, Pros & Cons for Shopify

Customer reviews: Order Printer Pro: PDF Invoice

Order Printer Pro is a Shopify app designed to simplify order management by generating professional invoices, packing slips, and receipts. This review covers its features, pricing, and real user feedback to help merchants decide if it fits their workflow.

Reviews (1,948)

Overall rating

4.9

5

1,125
4

45
3

10
2

5
1

14

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

Exceptional customer support with prompt, knowledgeable responses.
Highly customizable templates that allow branding and personalization.
Easy integration with Shopify, enhancing the overall user experience.
Automated and efficient invoice generation and PDF management.
Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
A few reviewers noted complexities in customization that might require coding knowledge.
Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

My DIY Set

Nov 04, 2025 on Shopify

great!!

Tiffany Lane Boutique

Nov 04, 2025 on Shopify

Fast and reliable help, my issue was solved in under 5 minutes.

Bimmers

Nov 03, 2025 on Shopify

Works good

Farbig | Natural Nail Color

Nov 03, 2025 on Shopify

Great App, great support!

The Revive Club

Nov 03, 2025 on Shopify

Been using this app for many years and as well as working exactly as it should, the support is superb - when we've needed some tweaks making to the templates, the support were able to do this without any problem. Highly recommended!

DINI | BAGSiS | DiA DECO | MEDiHA

Nov 03, 2025 on Shopify

super service . danke

Aishwaryam Oils

Oct 31, 2025 on Shopify

Order Printer Pro has been doing an excellent job. Their team responds quickly and provides great support whenever we need help. They even implemented our custom requests efficiently and without delay. Really appreciate their fast service and professionalism — highly recommended!

Stichting Boes Bos

Oct 30, 2025 on Shopify

Drinksalte.com

Oct 30, 2025 on Shopify

Great plugin and super support. This plugin made it effortless for us to include a PDF invoice in our order confirmation emails. Thank you

Aussie Pharma Direct

Oct 30, 2025 on Shopify

MoiataKozmetika

Oct 29, 2025 on Shopify

I needed to adjust some information in the invoice template and received swift help from Doriannys, who assisted me in resolving my issue. Thank you!

mahina

Oct 29, 2025 on Shopify

Amazing Support and perfect app for invoices!!

LabCart Life Science

Oct 29, 2025 on Shopify

Nice APPs, easy to use and customer support is wonderful. Thanks a lot to Mic.

Organic Peach

Oct 28, 2025 on Shopify

Buzz.energy

Oct 27, 2025 on Shopify

Easy to use app for creating complaint Tax Invoices, which Shopify does not do by default. Very responsive support for any issues.

Mokka-Napoli

Oct 27, 2025 on Shopify

I had an issue where our account was temporarily blocked after I took over as the new developer for our store. I reached out to support and was incredibly impressed. Doriannys responded almost immediately, understood the situation, and had our account unlocked within minutes. The support was not only fast and efficient but also extremely professional and friendly. This level of customer service, thanks to Doriannys, gives me great confidence in the app and the team behind it. Highly recommended!

Caliante Clothing

Oct 26, 2025 on Shopify

Top Servie!

Platatac

Oct 24, 2025 on Shopify

Out of all the Shopify apps I've evaluated and use, this was by far the easiest and quickest to setup. Support documentation to quickly customise the invoice template was also simple and concise - branding, adding ABN, changing email address to support email etc. This app quickly solved a big pain point, sending GST Tax Invoices to Australian customers, but nice to have for all our global customers.

Seaweed Enterprises Australia

Oct 24, 2025 on Shopify

FANTASTIC SERVICE! And a great app! If all the apps had this level of customer service what a wonderful world it would be! I needed PDF invoices for my wholesale customers and this app is perfect. And I needed some customisation on the PDF, they gave me the code to do it straight away! Highly recommend Order Printer Pro!

Fit Piggy

Oct 23, 2025 on Shopify