Order Printer Pro App Review: Features, Pros & Cons for Shopify

Customer reviews: Order Printer Pro: PDF Invoice

Order Printer Pro is a Shopify app designed to simplify order management by generating professional invoices, packing slips, and receipts. This review covers its features, pricing, and real user feedback to help merchants decide if it fits their workflow.

Reviews (1,948)

Overall rating

4.9

5

1,125
4

45
3

10
2

5
1

14

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

Exceptional customer support with prompt, knowledgeable responses.
Highly customizable templates that allow branding and personalization.
Easy integration with Shopify, enhancing the overall user experience.
Automated and efficient invoice generation and PDF management.
Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
A few reviewers noted complexities in customization that might require coding knowledge.
Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

Matsuru Mats

Nov 13, 2025 on Shopify

BARSCO-LLC

Nov 12, 2025 on Shopify

10/10

Netrition Inc.

Nov 12, 2025 on Shopify

Fantastic app and even better support!

The Leavened Box

Nov 12, 2025 on Shopify

Sous Chef

Nov 12, 2025 on Shopify

Exceptional customer service

FloAdventure

Nov 11, 2025 on Shopify

J'ai eu affaire à un super assistant, qui à été très réactif et a su m'aider dans toutes mes demandes. Merci beaucoup Luis!

BlazePod

Nov 11, 2025 on Shopify

QPS BV B2B

Nov 11, 2025 on Shopify

MAN VERSUS MACHINE COFFEE ROASTERS

Nov 10, 2025 on Shopify

Very fast and effective help

RC Engine Service

Nov 10, 2025 on Shopify

This app has been working very well for our business needs over the last year. It gives us a nice looking, full-sized invoice to provide to our customers. Whenever assistance has been needed, the support has been quick to our requests, and very easy to deal with overall. So far, so good!

Coloured Screws International Ltd

Nov 10, 2025 on Shopify

Great support team, very helpful and they resolve any problems you have very fast. They also try to do any coding you need for templates which is always greatly appreciated. I use the app every single day to print off delivery notes. We also use a feature to attached a link to order confirmations and shipping confirmations to allow our business customers to download invoices. They also allow you to edit invoices/delivery notes on the fly as you are printing them off which is helpful when shipping partial orders. Great app. Zero complaints.

Fitness performance store

Nov 10, 2025 on Shopify

Hele fijne support, reageren snel en kijken goed met je mee.

Toylander Real Life Toys Limited

Nov 10, 2025 on Shopify

excellent service by Order printer Pro today. Fast friendly and great support. Thanks guys

ANNA'S

Nov 09, 2025 on Shopify

The Customer service at Order Printer Pro was 10/10 !! Chelsea helped me to navigate a change to our invoicing system and link required for our customers to download the new invoice from our confirmation email. I am very new to the app, and she was patient and understanding every step of the way.

Pierre Francis

Nov 06, 2025 on Shopify

Just starting using this app, after years switching apps. Superb customer service, Fast as light and very friendly! App itself after bit of adjustment with the support from Keanu works perfectly for us and we know it will be now compliant with Vat regulation (Import & Export) Good job!

Toby Tiger

Nov 06, 2025 on Shopify

Amazing support with editing HTML templates. Special thanks to Luis, who was quick to respond when I needed assistance and made the changes swiftly.

DARK department

Nov 05, 2025 on Shopify

Sprayer Warehouse Machinery

Nov 05, 2025 on Shopify

Have been using the app for a few years now. Works well for our online store. Online Support assistance is very helpful & they act quickly on requests.

sevengardens.shop

Nov 05, 2025 on Shopify

Very fast, friendly, and competent customer support. I am very satisfied with the app and the excellent support!

Ambiance Jeanicole

Nov 04, 2025 on Shopify