Order Printer Pro App Review: Features, Pros & Cons for Shopify

Customer reviews: Order Printer Pro: PDF Invoice

Order Printer Pro is a Shopify app designed to simplify order management by generating professional invoices, packing slips, and receipts. This review covers its features, pricing, and real user feedback to help merchants decide if it fits their workflow.

Reviews (1,518)

Overall rating

4.9

5

761
4

10
3

1
2

4
1

11

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

Exceptional customer support with prompt, knowledgeable responses.
Highly customizable templates that allow branding and personalization.
Easy integration with Shopify, enhancing the overall user experience.
Automated and efficient invoice generation and PDF management.
Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
A few reviewers noted complexities in customization that might require coding knowledge.
Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

Britta Dietsche

Apr 30, 2025 on Shopify

We are happy with this App. And most importantly: Very fast, helpful and friendly support by Oscar!

MoonRose Jewelry

Apr 30, 2025 on Shopify

Assistance was brilliant in helping me solve a small issue (special thanks to Keanu! He was quick, helpful, and with a killer sense of humor - which is always very appreciated ✨). On top of that, the app does what it should, and very efficiently. I am very happy with it. 10/10 would recommend!

Everleaf

Apr 30, 2025 on Shopify

Ther customer service is incredible! A had so many adjustments to make and they helped me out in every case. 100% recommend!

Filler Outlet

Apr 29, 2025 on Shopify

Super fast CS, and super kind answer!! I love this app!

DRIU BEAUTY kosmetika

Apr 28, 2025 on Shopify

UniPrint

Apr 27, 2025 on Shopify

Good service and highly recommend

Soap Fantasy Molds

Apr 26, 2025 on Shopify

Good application for printing invoices. Flexible configuration. Very prompt online support. Thank you.

Dorr Modellbau

Apr 24, 2025 on Shopify

had a problem with the invoice numbering and got a friendly and prompt support. will use the app in future as it makes it so much easier.

SophieMakes

Apr 23, 2025 on Shopify

Chat and Message feature is a game changer! Always quick to help and fix what you are needing! You can always go back and ask for more help, they are just so nice! Would definitely recommend and will keep using until I don't have a website anymore:)

Clarissima Sdn Bhd

Apr 22, 2025 on Shopify

Exceptional customer service / helpdesk support.

Antikhandel-Stuttgart

Apr 22, 2025 on Shopify

Super Service. Support sogar noch um 21 Uhr erreicht. Meine Anfrage wurde innerhalb Minuten beantwortet, und der Mitarbeiter hat die Abänderung in der Rechnungsvorlage für mich übernommen. Ich musste nur sagen, was geändert werden soll, und es wurde sofort erledigt. Danke Oscar

CPAP Superstore

Apr 21, 2025 on Shopify

An app that works flawlessly and customer support that defines great service.

Festival de la fibre Twist

Apr 18, 2025 on Shopify

Great product and genuinely helpful support.

JK Trends

Apr 16, 2025 on Shopify

Oscar was amazing and helped me with my invoice format in a matter of minutes!!! Highly recommend order printer pro!!

Bijou Lab

Apr 16, 2025 on Shopify

Amazing customer service!

AHULighting UG

Apr 16, 2025 on Shopify

just got great support from Keanu, top service

Express by Heka Hoods

Apr 15, 2025 on Shopify

The available assistance you get with this app is great!

think!Mathematics

Apr 14, 2025 on Shopify

Dorianny was very helpful with making some changes to our pdf templates. Clear and concise instructions were provided to meet our needs for the templates.

Canadian Workwear Inc.

Apr 14, 2025 on Shopify

We have been looking for an app like this for a long while. Our business is both B2B and B2C and many customers were looking for invoices. We used to have to set them up in our system, create an invoice, mark it paid, email it and then delete both the payment and invoice to keep our books straight. And now, we automated our invoiced to be sent as soon as the order is shipped, saving us time. We also use the Order Printer Pro packing slips as well. Amazing app. very glad we found it!

Colour Mill

Apr 13, 2025 on Shopify

Order Printer Pro has made exporting our invoices, orders and packing slips way simpler. The templates are super easy to customise and if you ever get stuck or need something specific, the support team is always quick to help and really easy to deal with.