What Merchants Think

Merchants have mixed feelings about "syncX Order Export CSV 3PL ERP." While some users praise its functionality, integration, and the initial technical support, others express dissatisfaction over recent issues, lack of support, and pricing model changes. The app was commended for simplifying processes and customization options but criticized for maintaining inconsistent service and unresolved bugs.

Key Strengths

• Highly customizable export options, providing flexibility in data formatting and filtering.
• Seamless integration with Google Sheets and fulfillment providers.
• Responsive and knowledgeable customer support, offering help with setup and customization.
• Efficient at managing and automating order export processes.

Common Concerns

• Frequent technical issues and bugs, causing disruptions in app functionality.
• Lack of consistent support; some users experienced unresponsive customer service.
• Changes in pricing plans, leading to dissatisfaction among existing users.
• The interface is considered unstable, with risks of breaking integrations.

Final Thoughts

The overall reception of "syncX Order Export CSV 3PL ERP" is mixed, with significant praise for its core capabilities and customization features but also criticism for its inconsistent performance and support. Merchants considering the app should weigh the potential benefits of its features against reported concerns related to service reliability and support availability.