Order Desk

Name: Order Desk Introduction Video
Uploaded: 2024-04-03T13:54:04Z
Duration: 1 min 33 s
Description: Custom Order Management

Order Desk

Develop by Order Desk

$20-$125

/ Month

30 Days Free Trial

Custom Order Management

Customizable workflows

Rule builder automation

Hundreds of integrations

About Order Desk

Launched Jul 01, 2015

Built by Order Desk

Email :

support@orderdesk.com

Address

2304 E Clifton Dr, Meridian, ID, 83642, US

Website Privacy policy Tutorial FAQ

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Introduction Video

Description

Automate your ecommerce orders by connecting to hundreds of fulfillment and POD integrations!

Order Desk is an order management app that lets merchants, artists, and suppliers automate their order fulfillment workflow using our Rule Builder and hundreds of integrated services including shopping carts and marketplaces, print on demand fulfillment partners, shipping companies, CRMs and more.

Use the Rules Engine to automate your orders based on any set of criteria
Connect to hundreds of integrations—shipping, fulfillment, print on demand, etc.
Completely Customizable—There's something for every unique order workflow

Pros

Automated order fulfillment using Rule Builder
Hundreds of integrated services including shopping carts, marketplaces, and more
Supports print on demand fulfillment partners
Integrates with shipping companies and CRMs
Highly customizable to fit unique order workflows

Cons

Complex setup due to vast customization options
Potential for a steep learning curve
Integration issues reported with certain services
Occasional bugs and glitches in the Rule Builder

Top Helpful Reviews

My Store

Oct 17, 2025 on Shopify

Excellent product and the customer support is absolutely PHENOMENAL. Paul, Cheryl and everyone I've had the pleasure of being in contact with at Order Desk support has been exceptionally responsive and has answered my questions and helped me customize my store perfectly. I could not be more pleased with Order Desk.

DOLCE ITALIANA

Oct 12, 2023 on Shopify

I was going to hire an employee to do this stuff - and instead I got Order Desk. Easily one of the best software experiences that I have ever had. Great product. Simple, relatively intuitive interface. Infinitely customiseable. Fantastic support team who help to ensure its set up and working as efficiently as possible for your business. I highly recommend Order Desk.

LPMED

Mar 05, 2023 on Shopify

As a 3PL, we continue to see Shopify as a popular platform. Integrating Shopify through Order Desk is exceptionally easy. The configuration options they offer and their Rule Builder tool puts a customized integration in our hands without the overhead of custom development. They are constantly improving their app to keep pace with new shopping cart features and are exceptionally attentive to needs of their users. We have been using Order Desk for Shopify and other platforms successfully and happily since 2014. Couldn’t do it without them!

NOVEDGE

Mar 01, 2023 on Shopify

We love it - we have been running it successfully for about 3 years and we could not work without ii.

Lifelong Collectibles

Mar 01, 2023 on Shopify

Great app -- highly customizable and reliable. Imports our orders from multiple sources, processes them according to our custom rules.

Couples Apparel

Feb 28, 2023 on Shopify

Amazing customization options with rules. We can do anything we want with orderdesk for our order workflow. They listen to us and help us achieve what we want.

The Escape Mail

Feb 28, 2023 on Shopify

Order Desk is a super smart and intuitive app for your business back end. We automated our whole store's order import, organization and fulfilment using the app. Don't expect it to be easy, the app has a lot of options and things to learn to operate properly but their documentation and support are exceptional. Highly Recommended

MiamiSublimation

Feb 28, 2023 on Shopify

PROS 1. We've been using Order Desk for 4 years. Functionally, works well. 2. Their support is very attentive to any issues and responds back quickly with good quality responses. CONS 1. They double bill us hundreds of dollars a year. We import thousands of orders from our print-on-demand customers. The flow is such that it goes to one 'store' and then needs to be copied to a 'main store'. This doubles the amount of orders and doubles the amount Order Desk charges us. Their support says there is no other way. At this point, switching over all our customers to another platform would be very expensive in time and money. I wish we knew this from the start. 2. Their support wont do the actual setup steps for you. On complex flows with hundreds of customers, you have to do it while they hold your hand.

Murphy Door, Inc.

Sep 28, 2020 on Shopify

We struggled for years without an OMS and none of the ones I had trialed ever had the flexibility we needed or would pull over the required line item properties from Shopify for our highly customized products. Order Desk checked all of the boxes we needed and for only a fraction the cost of their competitors. The value you get is definitely worth much more than what they charge. I can say without hesitation that Order Desk has completely transformed our business over the last year. Their rules system is so incredibly flexible. I've got about 130 different rules currently and it keeps growing as our business needs grow. The rule system is definitely the heart of the product and it's amazing. Their support team is also top notch and very responsive. I think I ask them at least once a week about some logic on setting up a new rule or requesting to have them develop a new integration with another service we use. They have been incredible and I have nothing but praise for their product and team.

Rover Store

Dec 03, 2019 on Shopify

We wanted to sell personalized products on our store, however needed an app that would could help transfer order information to our fulfillment partner. OrderDesk has been a fantastic app to fill this gap! We have some fairly tricky requirements to make it work, and the support team has always gone above and beyond to help out and make adjustments if needed. The introduction to the app was a little tough if you're not super tech savvy, that being said I wouldn't let that deter you as there is plenty of documentation for guidance. If that fails, the support staff is always willing to hop in and help out. Highly recommend!

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Order Desk

About Order Desk

Built by Order Desk

Related Categories

ZB: Exit Intent Pop up Window

Introduction Video

Description

Automate your ecommerce orders by connecting to hundreds of fulfillment and POD integrations!

Pros

Cons

Top Helpful Reviews

My Store

DOLCE ITALIANA

LPMED

NOVEDGE

Lifelong Collectibles

Couples Apparel

The Escape Mail

MiamiSublimation

Murphy Door, Inc.

Rover Store

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