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Customer reviews: Stellar Delivery Date & Pickup

The Shopify Order Delivery Date app by Identix Web helps merchants streamline delivery scheduling and enhance customer experience. Read verified reviews to learn how it works, its benefits, and potential drawbacks before installing.

Reviews (499)

Overall rating
4.8

What Merchants Think

Merchants using "Stellar Delivery Date & Pickup" generally express great satisfaction with the app. They appreciate its user-friendly interface, integration capabilities, and the outstanding customer support provided. Many have reported that the app has significantly improved their delivery and pickup scheduling processes, making it a valuable tool for various business models.

Key Strengths

  • Intuitive and easy-to-use interface
  • Extensive customization options
  • Seamless integration with online stores
  • Exceptional, responsive customer support
  • High suitability for businesses with specific delivery needs

Common Concerns

  • Issues with lead time and blackout date changes not being registered
  • Challenges with splitting orders across different delivery dates
  • Infrequent issues with app integration causing minor disruptions
  • Limited feedback for very small businesses regarding subscription handling

Final Thoughts

Overall, "Stellar Delivery Date & Pickup" is highly regarded among its users, especially for its adaptability, ease of use, and top-notch customer service. While there are some area-specific improvements requested by users, the app consistently meets the diverse needs of businesses seeking an effective delivery and pickup scheduling solution.

aimii ramen

Jan 26, 2025  on Shopify

Mayank was very kind and helped me with any problem I had. The calendar is highly customizable and works as intended.

Metro Fresh Findon

Dec 15, 2024  on Shopify

Great experience with the team, very accomodating and helpful with some customisation requests. Support team is super responsive and gets the work done fast. Very happy would highly recommend.

Ballontraum GmbH

Dec 11, 2024  on Shopify

Guter und sehr netter Kundenservice, mir wurde bei meinem Problem der Installation sehr anschaulich und kompetent geholfen.

Gourmetz Pte Ltd

Dec 08, 2024  on Shopify

Tech support responded & solved our issues promptly even when the app clashed with the theme we were using! Would recommend this app solely for the after sales you get.

Crafted Nibbles

Dec 08, 2024  on Shopify

I recently had the pleasure of working with a representative from Stellar Delivery App, and I must say the experience was nothing short of exceptional. The representative was professional, courteous, and incredibly knowledgeable about their services. They took the time to thoroughly understand my needs and provided tailored solutions that aligned perfectly with my goals. Their communication skills stood out—they responded promptly to my inquiries, explained every step of the process clearly, and ensured I felt confident throughout our interaction. Their dedication to customer satisfaction was evident in the way they went above and beyond to address any concerns I had. Thanks to their expertise and attentive support, I felt valued as a customer and would highly recommend Stellar Delivery App to anyone looking for reliable and efficient service. It’s rare to come across such outstanding representatives who truly care about their clients. Stellar Delivery has earned my trust and loyalty!

Lecécé fleur and garden

Dec 04, 2024  on Shopify

This is an amazing app. I don't know why I just found out about this. The counselor can solve the questions right away. It's the best app!

THE HIGHLANDERS BAKEHOUSE

Dec 03, 2024  on Shopify

Fantastic app to use and externally helpful folk on the other side of the chat always ready to help . Would fully recommend to anyone Thanks so much

Floridens Flowers & Gifts

Dec 01, 2024  on Shopify

Started using the app 2 weeks ago and had some issues, tech support was very helpful and resolved them. Will continue using the app.

Marshmallow Club

Nov 27, 2024  on Shopify

I’ve been using this app for a few years now and it’s perfect for my made-to-order business. Tech support are super fast for any emergencies

Nutbit Choco

Nov 07, 2024  on Shopify

This app has been a tremendous addition to my shopify store allowing me to enable local delivery date & time pick feature. The support is very helpful too. Recommended!

Little Sprinkle Co.

Nov 04, 2024  on Shopify

Manoj's help has been absolutely amazing and helpful! Great app and now that he has helped me integrate it with my website, it is fantastic!

David`s Fitnessfood

Oct 28, 2024  on Shopify

For our Meal Prep Delivery business with very specific and detailed needs regarding delivery locations, cut-off time and so on, this app is working wonders. Their support ist fast, and helpfull when it come to explain all the various possibilities you can basically anything that you can imagine can be done. time slots, limit slots, areas, enable disable certain delivery methods independent for different locations and many more. There is only one tiny feature that we miss for a 6 Star rating: Global Blackout dates for holidays in one place for all locations. Thank you stellar, for reaching for the (6th) stars for us ;)

Cherry Blossom | Flowers Delivery in LA

Oct 23, 2024  on Shopify

The support for this product works wonderfully. All my requests were fulfilled as quickly and accurately as possible. I'm glad they know exactly how their program works and how to adapt it to your website instantly. 5 stars. The best

soleilu

Oct 04, 2024  on Shopify

No tienen en cuenta a los pequeños comercios. Instalé la app para probar pero no la usé. desinstalé la app pero olvidé dejar de suscribirme y me han cobrado la subscripción. he contactado con el servicio y no me quieren devolver el dinero. Me parece bastante mal que no quieran devolver el dinero, sobretodo sabiendo que jamás usé sus servicios.

dunebread

Oct 01, 2024  on Shopify

Killer app. Works with Seal Subscriptions. Support staff (Hemadri and team) are super supportive in doing light customizations and troubleshooting with code. Glad I found them after trying so many others.

Weirdoughs

Sep 15, 2024  on Shopify

I am so excited to use this app. I've been looking for one that was easy for me to use but also a great experience for my customers. I had a little problem setting it up because I didn't know what I was doing but support is amazing. Very kind and patient which is important as a business owner. If you are looking for a great app, this is it.

IRON MEALS

Sep 11, 2024  on Shopify

J'en ai essayer des application pour gérer la livraison mais celle la est de loin la meilleure, simple et efficace et le service client toujours présent

Cakery by Miriam

Sep 10, 2024  on Shopify

It's good to have customers chose a later date for delivery/pick up on order. Con to this app is I edited my lead time and blackout dates and doesn't register which is very inconvenient if you have product that really need a lead time to create before sending out. Also it split up an order into 2 different dates even though they were supposed to be for the same future date requested. This app is ok, but does have a lot of frustration and not very "smooth"/efficient :(

Bowling World

Sep 10, 2024  on Shopify

I just needed an app that would allow us to provide a list of our stores as an option for in-store pickup. We aren't using Shopify POS and we aren't tracking inventory at our physical locations. If we sell something online that we don't have in our stores, we dropship from our distributor. We offer free in-store pickup to get the customers in to our store for upsell opportunities. This app doesn't have a limit on # of locations (we're currently at 68) and handles the in-store pickup feature exactly how we want to use it. I had one question during setup that I couldn't figure out myself, and got an email response within 24 hours with step by step instructions + screenshots.

Three Thirty Florals

Sep 08, 2024  on Shopify

Awesome app! had everything we needed for our flower shop. They were very helpful with getting on a screen share to help us with the setup too!

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