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Customer reviews: Stellar Delivery Date & Pickup

Develop by Shopify

The Shopify Order Delivery Date app by Identix Web helps merchants streamline delivery scheduling and enhance customer experience. Read verified reviews to learn how it works, its benefits, and potential drawbacks before installing.

Reviews (536)

Overall rating
4.7

What Merchants Think

Merchants using "Stellar Delivery Date & Pickup" generally express great satisfaction with the app. They appreciate its user-friendly interface, integration capabilities, and the outstanding customer support provided. Many have reported that the app has significantly improved their delivery and pickup scheduling processes, making it a valuable tool for various business models.

Key Strengths

  • Intuitive and easy-to-use interface
  • Extensive customization options
  • Seamless integration with online stores
  • Exceptional, responsive customer support
  • High suitability for businesses with specific delivery needs

Common Concerns

  • Issues with lead time and blackout date changes not being registered
  • Challenges with splitting orders across different delivery dates
  • Infrequent issues with app integration causing minor disruptions
  • Limited feedback for very small businesses regarding subscription handling

Final Thoughts

Overall, "Stellar Delivery Date & Pickup" is highly regarded among its users, especially for its adaptability, ease of use, and top-notch customer service. While there are some area-specific improvements requested by users, the app consistently meets the diverse needs of businesses seeking an effective delivery and pickup scheduling solution.

The Local

Dec 10, 2025  on Shopify

Great app for allowing customers to select their delivery date - and when I couldn't get a piece of functionality to work, their support team fixed it for me within a few hours.

Marché

Dec 09, 2025  on Shopify

Fantastic add on to our Shopify site. Make setting up pick up and shipping dates a breeze. Customer service is outstanding. Worked with Hemadri today and was able to find a solution to my issue. Highly recommend this add on.

Floraisons.co

Dec 05, 2025  on Shopify

Experience was good, I was facing issues earlier but the customer support team was quick to resolve it. Hemadri was especially helpful. Thank you so much.

The Cake Daddy

Dec 03, 2025  on Shopify

Thank you so much for the support! All the issues were promptly resolved by the support team, making it a great experience. I am using the 'Steller Delivery Date & Pickup' app in my two stores, and it delivers exactly as promised. I would highly recommend this app.

Pie Rogues

Dec 01, 2025  on Shopify

The tech support were super helpful, took time to explain and help me configure the app. I recommend.

Kyleen's Kreations

Nov 25, 2025  on Shopify

I just downloaded this app and so far it works pretty good. I'll come back and update my review after a month of use.

The Cheeseroom

Nov 21, 2025  on Shopify

Simple to set up and works exactly as described. The interface is clean, and the features add real value without overcomplicating things. Support was quick and helpful when I had a question. Definitely a solid addition to any Shopify store.

Benedicto Kitchen

Nov 14, 2025  on Shopify

I have used this app for over 4 years now. Their new iteration has improved leaps and bounds. That time I needed support, I got it in less than an hour and we were able to resolve the concern.

Nordic Pharma Ireland

Nov 06, 2025  on Shopify

Re Stellar Delivery & Date APP - A fantastic APP and outstanding, speedy support from the Mayank, Manoj and Team

Alma Pastora - Tartas de Queso Gourmet

Nov 03, 2025  on Shopify

La app de Delivery & Pickup cumple su función, aunque podría ser más completa y sería ideal que estuviera disponible en español. Aun así, destaco el excelente soporte técnico: responden rápido y siempre ayudan a resolver cualquier duda o inconveniente.

Fresh Fields Foods

Oct 31, 2025  on Shopify

Had a problem with some of the settings. the lady on the help desk sorted it very quickly and efficiently, making it easy for me to understand. thank you for the help.

OGCAKEZ

Oct 28, 2025  on Shopify

I am really satisfied with my meeting and all the queries resolved with hemadri. Regards, Naveed Zaman

Nacional - Padaria Vila Fresca ©

Oct 19, 2025  on Shopify

Neste momento não está a ser grande coisa, está a ocorrer uma falha no carregamento da App que está a afetar cerca de 20% das compras, isto leva a que haja encomendas sem data definida de entrega.

Hincks Turkey Farm

Oct 06, 2025  on Shopify

Exceptional Support. Surpassed expectations. Helpful & Efficient Communications. Willing to work through customer specific scenarios to find detailed solutions. Easy to work with. Highly recommended.

Itzel Cosmetics

Oct 04, 2025  on Shopify

Integration works well with efficient cut-off time options. Staff are helpful and quick to respond for assistance.

Cosybunks

Sep 22, 2025  on Shopify

Manoj was super helpful and helped me onboard the app. he also took my feedback for improvements after seeing how painful it was to select each individual product and am hoping for a improvement there. thanks again

Zalm van Urk

Sep 09, 2025  on Shopify

Hele goede klantenservice, snel en doelgericht. De app zelf biedt heel veel opties, heeft ons mogelijkheden voor de shop gebracht die ik ergens anders niet kon vinden.

Wild Earth Flower Farm

Sep 05, 2025  on Shopify

Really great support! I scheduled a call for less than 24 hours, and they walked me through troubleshooting my zipcode error. Within 10 minutes, we had everything resolved, and the app is now live on my site!

Molly Boards

Sep 03, 2025  on Shopify

Hemadri provided exceptional customer service to get my online store up and working again. Thank you!

Meat Krafters

Jul 20, 2025  on Shopify

Good app that enables customers to choose delivery date, pick up date at selected timings. Mayank has been most responsive and helpful! Only improvement I hope to see is this - currently when using customised shipping price add on, shopify no longer recognises the purchase as an online channel method but its left blank instead, this creates a lot of distortion in the data as looks like online orders have reduced. The identixweb team is aware of it however i understand its a shopify limitation that needs to be fixed.

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