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Customer reviews: Order Deadline

Reviews (138)

Overall rating
4.9

What Merchants Think

The "Order Deadline" app has received overwhelmingly positive feedback from merchants. Users highly appreciate its functionality and the ability to customize it according to their unique needs. The support provided, especially by Mat, stands out as being quick, effective, and exceptionally personalized. The app's capability to handle complex shipping requirements for global businesses is frequently mentioned as a significant advantage.

Key Strengths

  • Outstanding customer support and customization service by Mat.
  • Ability to set different delivery timers for different countries.
  • User-friendly interface with easy setup and various customizations available.
  • Effective in managing customer delivery expectations and reducing customer service inquiries.
  • Optimized functionalities that justify the monthly subscription cost.

Common Concerns

  • Spanish localization requires manual setup.
  • More documentation for custom styling could be beneficial.
  • A preview box for changes before going live would enhance usability.

Final Thoughts

The "Order Deadline" app is highly recommended by merchants for its robust features and exceptional customer support. It is considered indispensable for ecommerce businesses aiming to improve delivery communication and reduce customer service burdens. Although there are minor areas for improvement, the app's strengths far outweigh any limitations, making it a valuable asset for stores of any size.

Pathos Studio

Jun 26, 2023  on Shopify

Absolutely fantastic app and outstanding customer service. Although the app may seem to have relatively basic customisation, you can ask Matt almost anything and he's very quick to respond and code in your requests for you. He's also said a lot of the features he's been able to customise for me will be introduced to the app shortly, making the process even simpler! Hands down the greatest feature for me is the ability to set different timers for different countries. There are a lot of apps out there that don't have this feature, which is a nightmare if you ship worldwide. Cannot recommend this app highly enough!

Rev Dynamics

May 15, 2023  on Shopify

App is solid and has been a great addition to our store for a long time. Had a customization change I was needing help with and Mat was extremely fast and thorough with his response. Several times Mat has gotten me fixed up before I had time to respond. Thanks for the great app and support!

Shakti Mat USA

Jun 28, 2022  on Shopify

Awesome app, awesome support. Have used this app on all 5 of our Shopify stores for over 2 years and has never faltered! Highly recommended.

Slim Wallet Junkie

Aug 19, 2020  on Shopify

Excellent app. Been using for a while and we saw an improvement in conversion from it. I found it very easy to implement and it's really easy to set up your shipping details and the app does the rest. I particularly like how easy it is to mark holiday days so that we don't promise dispatch on days where we aren't working.

Pureprep

Sep 18, 2019  on Shopify

Very useful and awesome service :)! I reached out to support several times to further customize the clock and it went fast and smooth every time.

Annalise Jewellery

Sep 17, 2019  on Shopify

Couldn't live without this app, and every store should have it. There are some other similar apps but I don't think they compare. The support is great, even when you are asking for something stupid or potentially out of scope. Check it out live on our jewellery site www.annalise.co.uk

Mad Hockey Espana

Jul 23, 2018  on Shopify

Easy to set up with many customizations ready to use and user friendly. Up and running in a few minutes and lets you control almost every aspect of the data that displays. That being said, there are three things to improve (little ones IMO): 1-Spanish Localization its not automatic in texts (but you can make it in 2 minutes manually) 2-Maybe some more documentation about custom styling would be awsome so you can match your stores identity without reaching customer support. 3-Maybe a little box to show the result before going live, although you can activate/deactivate in one click. Top App!

Ecofuel Ireland

Jul 16, 2018  on Shopify

An essential app for our business and probably yours too. To reduce our customer service requests with questions about the shipping, we wanted to let our customers know in advance when to expect their order, and with pre-order date function and out of stock message this is a must-have an app on your Shopify store. The high optimisation, like override functionalities and other overrides in the app, is worth the monthly subscription monie. The Support is excellent, we made some support requests, and the response was great. Five stars.

Katcor

May 16, 2017  on Shopify

Finally found the solution I need to show the estimated delivery date for my furniture website. Our furniture ships within different time frames and it was important to accurately communicate this to our customers. The support from Mat is superb. He does his best to customize it for your needs as he did for us. I definitely recommend this app.

Ebuzzie

Feb 28, 2017  on Shopify

A fantastic app to manage your customer's delivery expectations, a must have for serious ecommerce stores. Also, excellent service from Mat who customised & tweaked the app for me.

Subliblanks

Jan 27, 2017  on Shopify

This app is perfect, we had a little trouble setting it up with us having a custom theme. However support is top notch, i emailed and within minutes the developer replied back and resolved the slight issue at hand. I again had further issues later on once our system went live and he was quick to respond and solve the issue. Its now working flawlessly and perfect.

Elite Athletic Gear

Jan 10, 2017  on Shopify

Awesome app! Just downloaded it and it looks great integrated into our shop. Matt answered every question we had within minutes. Thanks! Check out the app live: www.eliteathleticgear.com

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