Reviews: Opus Cart Upsell Cart Drawer

Customer reviews: Opus Cart Upsell Cart Drawer

Reviews (514)

Overall rating

5

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What Merchants Think

Overall, merchants are extremely positive about the "Opus Cart Upsell Cart Drawer" app. They praise its effectiveness, user-friendly design, and outstanding customer service. Many reviewers emphasize the app's impactful features in improving cart conversion rates and average order value (AOV), often noting that such functionality is exceptional for a free app. The support team is frequently commended for their responsiveness and willingness to assist with customized solutions, making merchants feel valued and supported.

Key Strengths

Outstanding customer service team, frequently highlighted by name (e.g., Vivian, Katie, Lulla, Mia, Lucas), offering quick and personalized support.
Effective upsell and cross-sell features that have positively impacted customer conversion rates and average order values.
User-friendly interface that is easy to set up and use.
High level of customization options, allowing merchants to tailor the app to their specific needs.
Free access to premium features that typically require a fee in other applications.
Seamless integration with other apps and functionalities (e.g., multi-currency support, custom CSS).

Common Concerns

A few initial setup challenges, which were typically resolved with support assistance.
Some users desire additional feature options, such as checks on upsell based on total cart value.

Final Thoughts

The "Opus Cart Upsell Cart Drawer" app receives high praise from merchants for delivering exceptional value with a comprehensive suite of features, especially considering it is free. It is heralded for the exceptional support team that goes above and beyond to assist users with effective solutions and tailored customizations. The app stands out as a preferred choice for boosting cart conversions and overall store performance.

Soliane

Aug 02, 2025 on Shopify

Service client au top. Réactif et très aimable. Merci beaucoup.

LumiBoard

Aug 02, 2025 on Shopify

It is a great app. The cart drawer actually looks nice and you can customize it as much as you want. The customer service is really helpful, especially LULLA & VIVIAN & dev MIA. I had a great experience with them so far.

BoostBites

Jul 28, 2025 on Shopify

Support is great. Got to work with Lulla

OneOclock.in

Jul 26, 2025 on Shopify

goodiebuy

Jul 25, 2025 on Shopify

awesome

AvalGlass

Jul 25, 2025 on Shopify

The app itself works smooth, it provides a great overall experience. Also I want to mention Lulla and Mia, they did an amazing job helping me set everything up. Super professional, quick, and clear. Really appreciated the assistance! Would recommend.

Crypto-Vibes

Jul 25, 2025 on Shopify

Super ! Quick answers, problem solved very fast. Very good team, very good job.

Monolith Shop GmbH

Jul 19, 2025 on Shopify

Perfect App, perfect for every person love a good shopping expirience! Vivian's support is incredible!! So fast and friendly! Only can say WOW

Koffie Kenner

Jul 17, 2025 on Shopify

Great customer service!!

ibigboi.com

Jul 17, 2025 on Shopify

LULLA was awesome - helped me through some minor issues, so far the app is great!

PATSLI

Jul 16, 2025 on Shopify

Guter Support. Schnell und einfach, auch individuelle Einstellungen möglich

WonderWonders

Jul 16, 2025 on Shopify

It's really useful! The customer service carefully helped me solve some code compatibility issues!

Clothilde Paris

Jul 16, 2025 on Shopify

très bonne alternative gratuite ! Le panier fonctionne nickel, le support est très réactif. 5/5

Spillerne

Jul 16, 2025 on Shopify

Very good customer support

CauCawa - Ehrlicher Kakao

Jul 15, 2025 on Shopify

The App does excatly what it should and you can customize everything! The support team was very quick to help with some smallere CSS questions and was very quick to respond - all done in a matter of minutes! thank you Katie and Ryan!

coconutcases

Jul 15, 2025 on Shopify

Customer support is Osm.

RealFood

Jul 15, 2025 on Shopify

I’ve had an amazing experience with Opus and especially with their support team. Vivian went above and beyond to help us with a very specific use case involving hidden rewards and multiple free gift tiers. She was not only knowledgeable and responsive, but also incredibly patient and solution-oriented. Thanks to her guidance, we were able to implement a custom setup that fits our marketing vision perfectly. If you’re looking for a flexible cart and rewards system backed by a great support team, I highly recommend Opus. And if you get the chance to work with Vivian — you’re in great hands!

BLOK BUDDIES

Jul 14, 2025 on Shopify

Great app! Customer service is wonderful!

Ahura "Vibes"

Jul 13, 2025 on Shopify

I just downloaded the app and I couldn't be happier. It's useful for any level I'm at, whether testing or more advanced. Plus, Lulla from support is helping me at all times as if she were right there by my side. I feel very grateful.

Rebel Tide

Jul 12, 2025 on Shopify

I want to leave a huge thank you to Lulla and our dev Mia! They helped me at every moment from the very beginning, quickly solved all the issues and questions I had with my store and theme, and didn’t spare any effort to provide me with fast and efficient support. The app itself is incredible! it gave me everything I was looking for, and with their help, my cart is now exactly how I wanted it! I’m really impressed and highly recommend both the app and their amazing team.