Reviews: Opus Cart Upsell Cart Drawer

Customer reviews: Opus Cart Upsell Cart Drawer

Reviews (413)

Overall rating

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What Merchants Think

Overall, merchants are extremely positive about the "Opus Cart Upsell Cart Drawer" app. They praise its effectiveness, user-friendly design, and outstanding customer service. Many reviewers emphasize the app's impactful features in improving cart conversion rates and average order value (AOV), often noting that such functionality is exceptional for a free app. The support team is frequently commended for their responsiveness and willingness to assist with customized solutions, making merchants feel valued and supported.

Key Strengths

Outstanding customer service team, frequently highlighted by name (e.g., Vivian, Katie, Lulla, Mia, Lucas), offering quick and personalized support.
Effective upsell and cross-sell features that have positively impacted customer conversion rates and average order values.
User-friendly interface that is easy to set up and use.
High level of customization options, allowing merchants to tailor the app to their specific needs.
Free access to premium features that typically require a fee in other applications.
Seamless integration with other apps and functionalities (e.g., multi-currency support, custom CSS).

Common Concerns

A few initial setup challenges, which were typically resolved with support assistance.
Some users desire additional feature options, such as checks on upsell based on total cart value.

Final Thoughts

The "Opus Cart Upsell Cart Drawer" app receives high praise from merchants for delivering exceptional value with a comprehensive suite of features, especially considering it is free. It is heralded for the exceptional support team that goes above and beyond to assist users with effective solutions and tailored customizations. The app stands out as a preferred choice for boosting cart conversions and overall store performance.

DIWO

May 16, 2025 on Shopify

loved the app , support team is fantastic

Ozello.nl

May 12, 2025 on Shopify

Amazing support & fast resolution I had an issue with the cart drawer freezing on my site, and the Opus team fixed it quickly and professionally. The support was super responsive, and they kept me updated throughout the process. Really impressed, highly recommend this app and their team!

LivinSmart

May 12, 2025 on Shopify

REALLY GOOD SUPPORT, LULLA IS SUCH A GOOD PERSON, SHE RESPONDS QUICKLY AND IS A REALLY HAPPY PERSON 10/10 FOR LULLA

Fusion - The Fashion

May 11, 2025 on Shopify

Excellent app with best support team

Anuspasoap

May 09, 2025 on Shopify

Great app - and a good customer support team

Kwiatowóz

May 08, 2025 on Shopify

Super support :)

Zelus Drinks

May 07, 2025 on Shopify

Vivian and Mia were highly efficient in resolving my setup issues. Looking forward to using this app further!

e-legowisko.pl

May 07, 2025 on Shopify

Thank you Vivian for solving the problem, I hope the application will be perfect for us.

Lulu Frost

May 06, 2025 on Shopify

Very Helpful Team, attentive and a great app to add to your site.

GoldenEst

May 05, 2025 on Shopify

Great support!

ArtsCrafted

Apr 28, 2025 on Shopify

Using the app for quite a some time now. The app is doing great for my store. Editing the review... I had some issues and kudos to Opus team, they are always their to understand issues, and to resolve quickly. Thanks team

Borras Outdoor

Apr 27, 2025 on Shopify

I sell to multiple countries and this app helps me to personalize the cart for all of them. It has many other good features too which definitely will rise conversions and AOV. It is very simple to use and their customer service is helpful and answers fast. Five stars also to my support agent Lulla who helped me to finish the settings.

Evolatte

Apr 26, 2025 on Shopify

The support is great! I needed help with the installation, and LULLA and DAVID helped me even on the weekend! Can't wait to try this app!

Pocokids

Apr 25, 2025 on Shopify

Very quick response, simple and seamless integration from Vivian! As you know, I don't require a plug-in to be perfect. There is no perfect thing in the world. The most important thing is the right one. What really makes people feel at ease is the meticulous service.

Technix

Apr 24, 2025 on Shopify

Amazing APP

Avenelle

Apr 24, 2025 on Shopify

Good app, and very helpful customer support, support agent Lulla really stands out in her customer service abilities!

Oclean Europe Store

Apr 24, 2025 on Shopify

This plugin is amazing! It integrates multiple functions, allowing me to set up various activities simultaneously. Additionally, the online support staff（KATIE） are truly outstanding. They provided me with prompt and professional answers, which were extremely helpful.

ArtsCrafted

Apr 23, 2025 on Shopify

Using the app for quite a some time now. The app is doing great for my store.

Porthos

Apr 23, 2025 on Shopify

Opus Cart Upsell Cart Drawer proved to be the best shopping cart option for my store, with great value for money and excellent features even in the free version. In addition, the support was extremely efficient, helping me every time I needed it so that everything worked perfectly on my website. All the support staff were wonderful, especially Lulla, Katie and Vivian.

Mellota

Apr 22, 2025 on Shopify

Good app and amazing support, thanks to LULLA and the dev team :)