Reviews: Opus Cart Upsell Cart Drawer

Customer reviews: Opus Cart Upsell Cart Drawer

Reviews (413)

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What Merchants Think

Overall, merchants are extremely positive about the "Opus Cart Upsell Cart Drawer" app. They praise its effectiveness, user-friendly design, and outstanding customer service. Many reviewers emphasize the app's impactful features in improving cart conversion rates and average order value (AOV), often noting that such functionality is exceptional for a free app. The support team is frequently commended for their responsiveness and willingness to assist with customized solutions, making merchants feel valued and supported.

Key Strengths

Outstanding customer service team, frequently highlighted by name (e.g., Vivian, Katie, Lulla, Mia, Lucas), offering quick and personalized support.
Effective upsell and cross-sell features that have positively impacted customer conversion rates and average order values.
User-friendly interface that is easy to set up and use.
High level of customization options, allowing merchants to tailor the app to their specific needs.
Free access to premium features that typically require a fee in other applications.
Seamless integration with other apps and functionalities (e.g., multi-currency support, custom CSS).

Common Concerns

A few initial setup challenges, which were typically resolved with support assistance.
Some users desire additional feature options, such as checks on upsell based on total cart value.

Final Thoughts

The "Opus Cart Upsell Cart Drawer" app receives high praise from merchants for delivering exceptional value with a comprehensive suite of features, especially considering it is free. It is heralded for the exceptional support team that goes above and beyond to assist users with effective solutions and tailored customizations. The app stands out as a preferred choice for boosting cart conversions and overall store performance.

Yū

Jun 06, 2025 on Shopify

Support is so quick to respond. Lulla & Mia have been amazing in helping to get the app setup and tweak a few features so we can use it for our store. The cart is clean and has features others don't.

HIBEN FRAGRANCES

Jun 05, 2025 on Shopify

Superbe app, les fonctions timer, upsell et l'affichage des badges sécurisés sont des vrais plus. Merci à Lulla pour l'aide pendant la configuration.

Orbital Clothing

Jun 05, 2025 on Shopify

Great customer service from Katie!!

Luceko

Jun 02, 2025 on Shopify

Thanks to Lulla and David – really good customer support! I had an issue with my cart not working properly, but the Opus team – especially Lulla and David – fixed it incredibly fast. Their support was efficient, friendly, and made me feel truly taken care of. Great experience overall!

Barns Western

Jun 02, 2025 on Shopify

Lulla,otimo atendimento

Manthaara

May 30, 2025 on Shopify

SNS Luma

May 27, 2025 on Shopify

very goog

HEVO

May 27, 2025 on Shopify

App works incredibly good and the service from their team is 10/10!

Skin Shine

May 23, 2025 on Shopify

muy buena experiencia con la app y su equipo técnico

Emma & Kate

May 23, 2025 on Shopify

supportive customer service

Marathon Sport

May 21, 2025 on Shopify

Great cart and the best customer service - responding so fast.

Elle Blooming

May 20, 2025 on Shopify

I had an amazing experience with the support team! They were incredibly helpful and quickly addressed all of my concerns. The layout issue in my cart was fixed promptly, and now everything looks perfect. I’m really happy with the service. Highly recommend!!!

SunniesGummies

May 20, 2025 on Shopify

Fast customer service. Helped out!

FUJII

May 19, 2025 on Shopify

The app is super intuitive and easy to manage. The support is also one in a million. Asked Vivian for help with a checkout issue and the dev team helped me, thank you guys!!

Zuluzenith

May 18, 2025 on Shopify

Great app and very helpful support. Love it! Special thanks to Vivian and Mia!

Aurea Boutique

May 17, 2025 on Shopify

Great customer service! The team is responsive, helpful, and really cares about merchants. Highly recommend this app!

ASMC GmbH

May 17, 2025 on Shopify

Just wanted to drop a quick review because I’m honestly loving the flexibility your app gives for customizing the cart experience Makes a huge difference for us! Special shoutout to LULLA and DAVID for the amazing support – super helpful and quick! Keep it up, can’t wait to see what’s next!

Millie & Jones

May 17, 2025 on Shopify

KATIE and dev DAVID were amazing to deal with. Great team that can do custom requests!

Allure Home + Body

May 17, 2025 on Shopify

Great service from Katie. Love Opus Cart so much! I use for all my clients now after switching from MC

Mysteryoki

May 16, 2025 on Shopify

Equipe au top, je recommande l'application !