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Customer reviews: Opus Cart Upsell Cart Drawer

Develop by Opus Team

Reviews (250)

Overall rating
5

What Merchants Think

Overall, merchants are extremely positive about the "Opus Cart Upsell Cart Drawer" app. They praise its effectiveness, user-friendly design, and outstanding customer service. Many reviewers emphasize the app's impactful features in improving cart conversion rates and average order value (AOV), often noting that such functionality is exceptional for a free app. The support team is frequently commended for their responsiveness and willingness to assist with customized solutions, making merchants feel valued and supported.

Key Strengths

  • Outstanding customer service team, frequently highlighted by name (e.g., Vivian, Katie, Lulla, Mia, Lucas), offering quick and personalized support.
  • Effective upsell and cross-sell features that have positively impacted customer conversion rates and average order values.
  • User-friendly interface that is easy to set up and use.
  • High level of customization options, allowing merchants to tailor the app to their specific needs.
  • Free access to premium features that typically require a fee in other applications.
  • Seamless integration with other apps and functionalities (e.g., multi-currency support, custom CSS).

Common Concerns

  • A few initial setup challenges, which were typically resolved with support assistance.
  • Some users desire additional feature options, such as checks on upsell based on total cart value.

Final Thoughts

The "Opus Cart Upsell Cart Drawer" app receives high praise from merchants for delivering exceptional value with a comprehensive suite of features, especially considering it is free. It is heralded for the exceptional support team that goes above and beyond to assist users with effective solutions and tailored customizations. The app stands out as a preferred choice for boosting cart conversions and overall store performance.

Hunter Scrubs

Jan 15, 2025  on Shopify

For a free app, Opus may well be one of the best decisions we've made in developing our store. It is simple, customisable, and natively offers functionalities such as one-click shipping insurance and cross-sell recommendations without which we would require multiple additional paid apps. It also has some of the best customer support we have experienced on this platform - swift, friendly, helpful, and most shockingly of all very cooperative with other app developers and prioritising making our site as best as it can be. A HUGE thanks to Katie, Lulla, Mia, Lucas and the Opus team for making this one of my favourite apps to use!

Hipnotelia

Jan 15, 2025  on Shopify

Amazing help and support from LULLA and MIA, the app works perfectly! Thank you again

Anchor

Jan 15, 2025  on Shopify

I had a great experience with their customer service. The team was incredibly responsive and addressed my concerns quickly. Katie, in particular, was very helpful and made the whole process smooth. Highly recommend for their fast response and excellent support!

Invigo Health Sweden

Jan 14, 2025  on Shopify

Good app for a nice looking cart wth all the features you need! Great customer service by Lulla.

Trauernde Tierliebhaber

Jan 13, 2025  on Shopify

I am absolutely impressed with this app! I especially want to highlight the amazing support. Vivian and Lulla helped me incredibly quickly and professionally with my issues. All problems were resolved in no time, and they were both very friendly and efficient. The customer service is truly exceptional and a real highlight. The app itself works flawlessly and offers great customization options for the cart. Highly recommend!

Pro Brush

Jan 10, 2025  on Shopify

God og hurtig support. Og fin app.

LabsValleySAPI

Jan 10, 2025  on Shopify

amazing support, i have some problems with my theme and Katie from the Opus Team Helps me to find a solution, the best plugin, thank you very much

Snauff.com

Jan 10, 2025  on Shopify

These Guys Are AMAZING! Great value for this app everything you need to boost conversion in the drawer is here. The customer service is outstanding they respond very fast and apply almost all changes that you need and not see in the general options. Keep it up guys ! Thanks to Lulla and all the team members :) ( Waiting for reduced mobile drawer width )

Patent Prime

Jan 09, 2025  on Shopify

Amazing app and excellent support! Lulla, Vivian, and Katie were super helpful, professional, and kind. Highly recommend!

EYEWEAR AMSTERDAM ®

Jan 08, 2025  on Shopify

LULLA was incredibly helpful and provided outstanding support throughout the process. Their quick responses and attention to detail made everything so much easier. Highly recommend!

Casamera

Jan 08, 2025  on Shopify

One of the best support teams out there. I tried many apps to accomplish what I wanted to show in the cart drawer and only the Opus app was able to get it done. Its working wonderfully, increasing AOV and doing it automatically. Again, their support team is fantastic. Shout out to Lulla!

Djurslottet

Jan 07, 2025  on Shopify

I had the pleasure of working with Vivian from the Opus Support Team, and she was amazing! She was incredibly responsive and helpful throughout the entire process. Not only did she guide me through customizing my cart, but she also went above and beyond to make sure everything looked perfect. Vivian and Mia worked together to resolve all my issues, and I’m really impressed with their dedication to ensuring my experience was smooth. She made sure to explain every step clearly and followed up on every request. I highly recommend their service to anyone looking for top-notch support! Thank you so much, Vivian!

My Store

Jan 07, 2025  on Shopify

this app is very amazing and useful. and support team doing quakily response and fixed issue and bugs Thank you so much

SoftFeel

Jan 07, 2025  on Shopify

A free app that provides all the functionalities including their 24/7 support if you need customisation. Definitely would recommend to anyone running a ecom store or dropshipping. Thank you Katie, part of support team & the developer Mia

StopBouchon

Jan 06, 2025  on Shopify

App runs smoothly with modern design. Also the support team is polite and caring ! so yeah absolutely good app , i recommend Without forgetting Vivian Too , very nice and polite, Thank you !!

Beytoot

Jan 05, 2025  on Shopify

Great app! Lulla is amazing, helpful and easy to work with.

SPEED DEMON

Jan 05, 2025  on Shopify

The customer support is outstanding! I had a bunch of customization requests, and Lulla was a total rockstar! She helped fulfill every request, and even contacted the dev team to make quick changes on the fly. The cart ux is beautiful and will help increase my store's conversion. Super happy with the app!

DexGlove

Jan 04, 2025  on Shopify

Great App. Offering so much high quality services for free. And apart from everything else their customer service is great and Katie is wonderful. Recommeded

Ironside Armour

Jan 03, 2025  on Shopify

Best recommendations for OPUS and LULLA! Great!

BetterHealth

Jan 01, 2025  on Shopify

I spoke to vivian from opus cart, they are amazing and this is literally a untapped cart app right now since the visuals of this app is just amazing,

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