Reviews: Opus Cart Upsell Cart Drawer

Customer reviews: Opus Cart Upsell Cart Drawer

Reviews (336)

Overall rating

5

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What Merchants Think

Overall, merchants are extremely positive about the "Opus Cart Upsell Cart Drawer" app. They praise its effectiveness, user-friendly design, and outstanding customer service. Many reviewers emphasize the app's impactful features in improving cart conversion rates and average order value (AOV), often noting that such functionality is exceptional for a free app. The support team is frequently commended for their responsiveness and willingness to assist with customized solutions, making merchants feel valued and supported.

Key Strengths

Outstanding customer service team, frequently highlighted by name (e.g., Vivian, Katie, Lulla, Mia, Lucas), offering quick and personalized support.
Effective upsell and cross-sell features that have positively impacted customer conversion rates and average order values.
User-friendly interface that is easy to set up and use.
High level of customization options, allowing merchants to tailor the app to their specific needs.
Free access to premium features that typically require a fee in other applications.
Seamless integration with other apps and functionalities (e.g., multi-currency support, custom CSS).

Common Concerns

A few initial setup challenges, which were typically resolved with support assistance.
Some users desire additional feature options, such as checks on upsell based on total cart value.

Final Thoughts

The "Opus Cart Upsell Cart Drawer" app receives high praise from merchants for delivering exceptional value with a comprehensive suite of features, especially considering it is free. It is heralded for the exceptional support team that goes above and beyond to assist users with effective solutions and tailored customizations. The app stands out as a preferred choice for boosting cart conversions and overall store performance.

Pure Face Streetwear

Mar 06, 2025 on Shopify

Great support, many thanks for the quick help :-)

Blake Hampton

Mar 06, 2025 on Shopify

super helpful service and amazing app! Vivian was an absolute star!

Valour Apparel

Mar 06, 2025 on Shopify

This app is easy to use and has made managing my Shopify store so much more efficient. The interface is intuitive, and everything runs smoothly. What truly sets it apart is the customer support, Katie was incredibly helpful, responsive, and went above and beyond to assist me.

Novoc

Mar 06, 2025 on Shopify

Most responsive customer support I ever worked with. TRULY AMAZING!!!! I did not expect it. VIVIAN and MIA are awesome!

Duck Apparel

Mar 06, 2025 on Shopify

Great service from Katie, helpful team

The PixWear

Mar 05, 2025 on Shopify

It was a pleasure working with Katie and Mia, they were quickly to reply and solve all my issues in a fast manner. Thanks

MARELIS

Mar 05, 2025 on Shopify

Most complete cart drawer app I tested, (from 6 different ones) + customer service did custom changes under 5 minutes. Wish every app was like this, totally recommend it! Go for the free trial and find out yourself, you won't regret it

California Kush

Mar 05, 2025 on Shopify

Merci beaucoup a Lulla qui a été très réactive et très professionnelle merci beaucoup :)

Luvsko

Mar 04, 2025 on Shopify

Thanks for the help! the app is great and Lulla's support is also spot on - localizing problems and offering solutions i didn't even think of. Thanks!

Schuhbidu24

Mar 04, 2025 on Shopify

The app offers a lot for a reasonable price. I have been customizing the App - OPUS and LULLA supported me instantly within minutes.

The Fasion

Mar 03, 2025 on Shopify

Very prof service! Love their customer support, absoultely top prof all the way!

Sunvibe

Mar 03, 2025 on Shopify

Great App and Great Support provided by KATIE

BELLAFISTA

Mar 01, 2025 on Shopify

nice to use. Also they are very good at costumer service you can costumize anything you want. Just imagine and they are doing it

EasyFoot

Feb 27, 2025 on Shopify

Probably the best cart drawer i use. Have a lot of diferents feature to customize it, and also the custommer support is a 10/10, i talk with Vivian, Lulla and the developer Mia, and they create 5 differents customization for my cart, so absolutely a good work and cart.

Nutravel

Feb 27, 2025 on Shopify

The customer support at Opus Cart is absolutely fantastic! Katie was incredibly patient and sweet while helping me resolve my issues. Her dedication and kindness made the whole experience smooth and stress-free. Huge cheers to Katie and the Opus Cart team for having such amazing support executives!

Ignis Magic Wand

Feb 26, 2025 on Shopify

very good app and perfect support from Lulla!

Carmana

Feb 25, 2025 on Shopify

Thank you for the support, Opus team and LULA!

Hippie Hut Australia

Feb 25, 2025 on Shopify

An incredibly potent cart conversion app that will be sure to boost your sales with an outstanding support team to back it up. Shoutout to Vivian and Mia for their support.

Tumatera.co

Feb 24, 2025 on Shopify

Estoy encantado con el excelente soporte que Lulla me brindó para desarrollar las configuraciones personalizadas que necesitaba. Su amabilidad y atención hicieron que todo el proceso fuera mucho más sencillo y agradable. ¡Altamente recomendable!

PLUSHY'Z®️

Feb 24, 2025 on Shopify

I had some issues when I first installed the app on my Shopify store, but the support team was absolutely fantastic! Lulla and Katie were incredibly helpful and super friendly throughout the whole process. Huge thanks to them! Highly recommend this app to anyone looking for a great app to enhance their store's experience.