Reviews: Opus Cart Upsell Cart Drawer

Customer reviews: Opus Cart Upsell Cart Drawer

Reviews (383)

Overall rating

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What Merchants Think

Overall, merchants are extremely positive about the "Opus Cart Upsell Cart Drawer" app. They praise its effectiveness, user-friendly design, and outstanding customer service. Many reviewers emphasize the app's impactful features in improving cart conversion rates and average order value (AOV), often noting that such functionality is exceptional for a free app. The support team is frequently commended for their responsiveness and willingness to assist with customized solutions, making merchants feel valued and supported.

Key Strengths

Outstanding customer service team, frequently highlighted by name (e.g., Vivian, Katie, Lulla, Mia, Lucas), offering quick and personalized support.
Effective upsell and cross-sell features that have positively impacted customer conversion rates and average order values.
User-friendly interface that is easy to set up and use.
High level of customization options, allowing merchants to tailor the app to their specific needs.
Free access to premium features that typically require a fee in other applications.
Seamless integration with other apps and functionalities (e.g., multi-currency support, custom CSS).

Common Concerns

A few initial setup challenges, which were typically resolved with support assistance.
Some users desire additional feature options, such as checks on upsell based on total cart value.

Final Thoughts

The "Opus Cart Upsell Cart Drawer" app receives high praise from merchants for delivering exceptional value with a comprehensive suite of features, especially considering it is free. It is heralded for the exceptional support team that goes above and beyond to assist users with effective solutions and tailored customizations. The app stands out as a preferred choice for boosting cart conversions and overall store performance.

Mythic Apparel Tees

Jun 13, 2025 on Shopify

Stop scrolling and install this app! There’s the best support with in-depth understanding of Shopify coding, quality people with personality and style and too many amazing options YOUR STORE NEEDS!

Noir de Barcelona

Jun 13, 2025 on Shopify

We had some small problems, but the service helped us immediately. Great app!

Hockey Fresh

Jun 13, 2025 on Shopify

quick respons, good work

Tokabear

Jun 12, 2025 on Shopify

A Must-Have for Smart Upselling and Stellar Support I’m generally not inclined to use external apps for my store, but Opus completely changed my mind. The cart is beautifully designed and packed with intelligent upsell features that truly enhance the customer experience. What impressed me even more was the exceptional support provided by Lulla and Katie—quick, responsive, and genuinely helpful. If you're looking for an upsell solution backed by a team that actually cares, I’d 100% recommend going with Opus.

Nousclub

Jun 10, 2025 on Shopify

perfect

Marly & Dan

Jun 10, 2025 on Shopify

Amazing support and Lulla - She s so efficiente and helpful. Please do not hesitate !

Black Horse Mx

Jun 07, 2025 on Shopify

Great app, Lulla kindly helped me by explaining how to correctly configure a specific function I was needing

GreenLine Pet Supply

Jun 06, 2025 on Shopify

This is a great little app. I'm still learning some of the features but it mostly does what I need it to do. Upsell, discount codes, tiered rewards based on different criteria. Customizable cart look and feel. Plus so far the support has been great. I worked with Lulla to get answers to my questions and get updated to the latest version. Thank a bunch!

Yū

Jun 06, 2025 on Shopify

Support is so quick to respond. Lulla & Mia have been amazing in helping to get the app setup and tweak a few features so we can use it for our store. The cart is clean and has features others don't.

HIBEN FRAGRANCES

Jun 05, 2025 on Shopify

Superbe app, les fonctions timer, upsell et l'affichage des badges sécurisés sont des vrais plus. Merci à Lulla pour l'aide pendant la configuration.

Orbital Clothing

Jun 05, 2025 on Shopify

Great customer service from Katie!!

Luceko

Jun 02, 2025 on Shopify

Thanks to Lulla and David – really good customer support! I had an issue with my cart not working properly, but the Opus team – especially Lulla and David – fixed it incredibly fast. Their support was efficient, friendly, and made me feel truly taken care of. Great experience overall!

Barns Western

Jun 02, 2025 on Shopify

Lulla,otimo atendimento

Manthaara

May 30, 2025 on Shopify

SNS Luma

May 27, 2025 on Shopify

very goog

HEVO

May 27, 2025 on Shopify

App works incredibly good and the service from their team is 10/10!

Skin Shine

May 23, 2025 on Shopify

muy buena experiencia con la app y su equipo técnico

Emma & Kate

May 23, 2025 on Shopify

supportive customer service

Marathon Sport

May 21, 2025 on Shopify

Great cart and the best customer service - responding so fast.

Elle Blooming

May 20, 2025 on Shopify

I had an amazing experience with the support team! They were incredibly helpful and quickly addressed all of my concerns. The layout issue in my cart was fixed promptly, and now everything looks perfect. I’m really happy with the service. Highly recommend!!!