Reviews: Opus Cart Upsell Cart Drawer

Customer reviews: Opus Cart Upsell Cart Drawer

Reviews (449)

Overall rating

4.9

5

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What Merchants Think

Overall, merchants are extremely positive about the "Opus Cart Upsell Cart Drawer" app. They praise its effectiveness, user-friendly design, and outstanding customer service. Many reviewers emphasize the app's impactful features in improving cart conversion rates and average order value (AOV), often noting that such functionality is exceptional for a free app. The support team is frequently commended for their responsiveness and willingness to assist with customized solutions, making merchants feel valued and supported.

Key Strengths

Outstanding customer service team, frequently highlighted by name (e.g., Vivian, Katie, Lulla, Mia, Lucas), offering quick and personalized support.
Effective upsell and cross-sell features that have positively impacted customer conversion rates and average order values.
User-friendly interface that is easy to set up and use.
High level of customization options, allowing merchants to tailor the app to their specific needs.
Free access to premium features that typically require a fee in other applications.
Seamless integration with other apps and functionalities (e.g., multi-currency support, custom CSS).

Common Concerns

A few initial setup challenges, which were typically resolved with support assistance.
Some users desire additional feature options, such as checks on upsell based on total cart value.

Final Thoughts

The "Opus Cart Upsell Cart Drawer" app receives high praise from merchants for delivering exceptional value with a comprehensive suite of features, especially considering it is free. It is heralded for the exceptional support team that goes above and beyond to assist users with effective solutions and tailored customizations. The app stands out as a preferred choice for boosting cart conversions and overall store performance.

Vegas Party Favors

Dec 22, 2024 on Shopify

Great app and customer support. Vivian was incredibly helpful

Trasti

Dec 21, 2024 on Shopify

nice application, support very helpful

Smart Armor ™

Dec 20, 2024 on Shopify

Highly recommend this app! It has tons of features, and the support team is very helpful, especially lulla. great experience overall!

Lotus Moon

Dec 19, 2024 on Shopify

Lulla was fantastic helping me customize our cart!

Reflo

Dec 19, 2024 on Shopify

I couldn't have asked for more prompt and personable service from Katie! The cart drawer was personalised to our brands guidelines and has already helped streamline the conversion funnel.

Ascending Lifters

Dec 19, 2024 on Shopify

Katie went above and beyond to help me. She solved my issue and also proposed ideas for what I can improve on without me even telling her or noticing. Customer service was extremely good.

Louis Jewels

Dec 19, 2024 on Shopify

They activate premium features for free - just chat with the support and in 1 minute you will have everything for free, while with other apps you have to pay for the same. Katie was very kind, supportive and super-fast, thank you! This is the best solution ever for Upselling.

Limited Edt

Dec 18, 2024 on Shopify

I was assisted by Lucas and he was very helpful and attentive to my requests. I like the Opus app so far as it fits my needs. Its customizable too which is great. And customer service is prompt, reliable and helpful.

Harfi

Dec 18, 2024 on Shopify

Great customer service and support to get set up

OzSox

Dec 17, 2024 on Shopify

Lucas from customer service was very helpful and attentive! They were able to help me with all of my problems.

Love Jesus

Dec 17, 2024 on Shopify

Instead of ignoring my special request, Opus went above and beyond to fix my issue. I have a subscription company, and the upsell only allowed one time product upsells. They were able to connect with my subscription app devs, dig into the shopify documention, and enable upsells to subscriptions. Communicated clearly and resolved my issue. A++

Luvilash

Dec 17, 2024 on Shopify

First-class customer service! KATIE has been a great help and has been very patient in helping me out.

Pet In

Dec 16, 2024 on Shopify

La Gentile Store

Dec 16, 2024 on Shopify

Great App with even better service! Many thanks OPUS and LULLA!

Artline Epoxy Resin

Dec 16, 2024 on Shopify

very useful

Divine Hairsystems®

Dec 15, 2024 on Shopify

Amazing Cart Drawer and a lot of support from Lucas. Thanks!

Stellar Jewellery

Dec 15, 2024 on Shopify

Phenomenal app

TechnoForge

Dec 14, 2024 on Shopify

The app works great and the support Katie gave me was really great.

Malaui

Dec 13, 2024 on Shopify

best cart drawer so far! Lucas was also very helpful. Thanks!

RetroNanix

Dec 12, 2024 on Shopify

The app is easy to use. They have a very responsive support that is happy to help with customization and troubleshooting. I highly recommend it.