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Customer reviews: Opus Cart Upsell Cart Drawer

Develop by Opus Team

Reviews (250)

Overall rating
5

What Merchants Think

Overall, merchants are extremely positive about the "Opus Cart Upsell Cart Drawer" app. They praise its effectiveness, user-friendly design, and outstanding customer service. Many reviewers emphasize the app's impactful features in improving cart conversion rates and average order value (AOV), often noting that such functionality is exceptional for a free app. The support team is frequently commended for their responsiveness and willingness to assist with customized solutions, making merchants feel valued and supported.

Key Strengths

  • Outstanding customer service team, frequently highlighted by name (e.g., Vivian, Katie, Lulla, Mia, Lucas), offering quick and personalized support.
  • Effective upsell and cross-sell features that have positively impacted customer conversion rates and average order values.
  • User-friendly interface that is easy to set up and use.
  • High level of customization options, allowing merchants to tailor the app to their specific needs.
  • Free access to premium features that typically require a fee in other applications.
  • Seamless integration with other apps and functionalities (e.g., multi-currency support, custom CSS).

Common Concerns

  • A few initial setup challenges, which were typically resolved with support assistance.
  • Some users desire additional feature options, such as checks on upsell based on total cart value.

Final Thoughts

The "Opus Cart Upsell Cart Drawer" app receives high praise from merchants for delivering exceptional value with a comprehensive suite of features, especially considering it is free. It is heralded for the exceptional support team that goes above and beyond to assist users with effective solutions and tailored customizations. The app stands out as a preferred choice for boosting cart conversions and overall store performance.

Nusands Jewellery

Feb 15, 2025  on Shopify

Been using a paid app for a long time so I thought I'd see what else was around. Opus offers far more features and is completely free. I contacted support for some specific help and despite being 'after hours' Lulla replied to me within minutes and answered every question I had. I will update this review if my opinion changes but as of now, I'm very impressed.

Man-golo

Feb 15, 2025  on Shopify

Very good app with really good customer service, would definitely recommend OPUS. Customer service LULLA helped me really good.

CASEOVER

Feb 14, 2025  on Shopify

great customer service, they fixed everything i needed in less than 5 minutes, thank you, LULLA was great, helped me with everything!

Alefine

Feb 13, 2025  on Shopify

Great value, a no-brainer especially considering it is free. Great support from Lulla too who was able to build what I had in mind for me!

GYMYARD

Feb 12, 2025  on Shopify

Incredible app and support team, sometimes you dont even get this kind of assisstance in paid applications! Katie from the support team has helped me with adding custom CSS that I needed and even went further by finding some more modifications that could have been done specifially to my store. Definitely recommend!

Ciormax

Feb 12, 2025  on Shopify

really good upsell

Authentize

Feb 12, 2025  on Shopify

The app is amazing, and the customer support is top-notch! Big thanks to Katie and Dev Mia for the quick help!

vooki.in

Feb 12, 2025  on Shopify

We've had an amazing experience with Opus. Their support team (Vivian) is always responsive and goes above and beyond to assist us. The features they offer are user-friendly, making our workflow seamless. Highly recommend them for anyone looking for reliability and excellence!

The Bod Society

Feb 10, 2025  on Shopify

This is by far the best cart upsell plugin we've used. After using another cart-upsell plugin (MC), we had no support and the cart was giving away way too much for free. Allowing our customers to get free gifts, plus use coupons and we got told there was no way to fix it. We paid around $20 AUD per month for the plugin, but we decided to give Opus a go and WOW, it's free and the support from Vivian has been nothing short of amazing. Vivian has been so attentive and follows up to see how we went with implementing some work-around ideas she had so we can make Opus work for the gifting system we have. Nothing was too difficult and instead of saying "our app won't do that" she found alternative solutions for us. Our cart upsell now works perfectly and we couldn't be more happy. Thank you Vivian for your help - you're an asset to Opus :) and thanks to Opus for creating a great, user-friendly app

Engalo

Feb 10, 2025  on Shopify

OPUS and LULLA ✨

Hesselager Energi

Feb 10, 2025  on Shopify

Great app and even greater customer service! In 30 min I had 4 custom changes made - How great is that?!

Pine Pilates Club

Feb 10, 2025  on Shopify

VIVIAN, KATIE and dev MIA all of them do an excellent job and really fast, 10000% Recommend this app and these people

SurfVisuals

Feb 10, 2025  on Shopify

Good App. User Friendly, Easy to Set-up, and good customer service.

Brevora

Feb 10, 2025  on Shopify

This is the best free Cart drawer that i've ever used, it works very perfect and they have the best customer service especially Vivian and Mia. If you’re looking to boost your conversion rates and upsells, this is the best one so far.

LUMENS - Objets personnalisés

Feb 09, 2025  on Shopify

Merci à Katie pour son aide et son temps. c'est très applicable d'avoir de l'aide ! Je vous recommande vivement cette application. Au plaisir !

Unidenti

Feb 07, 2025  on Shopify

Very good app. His attention to the public is brilliant. I am especially very grateful to Vivian and Mia

HIPARK

Feb 07, 2025  on Shopify

Great. It's easy to use and the customer service response is quick and patient. I love this plugin

PSL9

Feb 06, 2025  on Shopify

App is goated, customer service is insanely great too. Trust me install and you'll not regret

Keay Vital Parts

Feb 06, 2025  on Shopify

Great app! does exactly what it says and easy to use, great support from Lulla!

Vertu

Feb 06, 2025  on Shopify

I like this app, and the support team is an amazing team and very corporative. their response is fast and the way how they work with me was very nice. i highly recommend this app with no doubts. VIVIAN, LULLA and dev MIA Big thanks for you...

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