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Customer reviews: Opus Cart Upsell Cart Drawer

Develop by Opus Team

Reviews (383)

Overall rating
5

What Merchants Think

Overall, merchants are extremely positive about the "Opus Cart Upsell Cart Drawer" app. They praise its effectiveness, user-friendly design, and outstanding customer service. Many reviewers emphasize the app's impactful features in improving cart conversion rates and average order value (AOV), often noting that such functionality is exceptional for a free app. The support team is frequently commended for their responsiveness and willingness to assist with customized solutions, making merchants feel valued and supported.

Key Strengths

  • Outstanding customer service team, frequently highlighted by name (e.g., Vivian, Katie, Lulla, Mia, Lucas), offering quick and personalized support.
  • Effective upsell and cross-sell features that have positively impacted customer conversion rates and average order values.
  • User-friendly interface that is easy to set up and use.
  • High level of customization options, allowing merchants to tailor the app to their specific needs.
  • Free access to premium features that typically require a fee in other applications.
  • Seamless integration with other apps and functionalities (e.g., multi-currency support, custom CSS).

Common Concerns

  • A few initial setup challenges, which were typically resolved with support assistance.
  • Some users desire additional feature options, such as checks on upsell based on total cart value.

Final Thoughts

The "Opus Cart Upsell Cart Drawer" app receives high praise from merchants for delivering exceptional value with a comprehensive suite of features, especially considering it is free. It is heralded for the exceptional support team that goes above and beyond to assist users with effective solutions and tailored customizations. The app stands out as a preferred choice for boosting cart conversions and overall store performance.

Beskinn

Jul 01, 2025  on Shopify

Really love this app! Super easy to set up upsells and bundles, took me like 10 minutes. The pop-ups look clean and fit well with my store, and I can see exactly how much extra sales they bring in. It helped me increase my average order value without slowing down my checkout. Support is also quick and helpful whenever I need something. Highly recommend if you want to get more out of your Shopify store without any complicated setup!

Brenton Bay

Jul 01, 2025  on Shopify

Great app and wonderful customer service.

Ell Soll Fashion

Jul 01, 2025  on Shopify

Great app! One of the best support teams. They solved me a little issue with codding within seconds. The upsell cart is one of the smoothest in this category.

CIPHER SPACES

Jun 30, 2025  on Shopify

This cart recommendation app has been very effective for our store. A special thanks to Katie for her patient and helpful support during setup—she made the integration process smooth and stress-free.

Echta World

Jun 27, 2025  on Shopify

I love you Lulla, you are perfect!

Slash Dot Dash

Jun 25, 2025  on Shopify

Amazing support team, helps you with everything, even in free plan

Distinct Amsterdam

Jun 24, 2025  on Shopify

Quick support from LULLA, thanks.. easy to set up app, looking forward to have fun using it.

Mag4Kprojections

Jun 24, 2025  on Shopify

Merci infiniment pour votre réactivité

Eden Life Organics

Jun 24, 2025  on Shopify

Just started using the app and love the customization! I've used other Upsell cart drawers and this interface is more friendly, more customizable, and the service is top notch! Thanks Lulla, Vivian, and Mia - you're amazing!!!

Monks Bouffe

Jun 23, 2025  on Shopify

Opus cart upsell is good. Its has many options to help suit it to your needs. The Opus team also helps you with modifications. The pricing is reasonable as well. The only drawback is the analytics sometimes aren't tracked well.

Scents Creation

Jun 22, 2025  on Shopify

Outstanding Support – Huge Thanks to Katie & Lulla! The app itself is super intuitive and does exactly what it promises — but what really stood out to me today was the exceptional support. I had a few custom implementation questions and both Katie and Lulla went above and beyond to help. They were fast, knowledgeable, and genuinely cared about solving my issue — not just giving a generic answer. It’s rare to find support this good, and they made the entire experience smooth and stress-free. Massive shoutout to Katie & Lulla — you two are rockstars! Highly recommended — both the app and the amazing team behind it.

VELUMA

Jun 22, 2025  on Shopify

This is hands down the best app out there! The support is absolutely outstanding – no matter when you reach out, someone is always there to help, and they truly go above and beyond to make sure you're satisfied. I'm deeply grateful to Lulla, Vivian, and the entire dev team. You're doing an amazing job – thank you for being there!

TheLightHouseStore

Jun 22, 2025  on Shopify

Amazing Customer service. Fast and efficient and Kind

Road Guardian

Jun 19, 2025  on Shopify

LULLA was great!

Anomalia Paris

Jun 18, 2025  on Shopify

A great module for the store!

mutukishop

Jun 17, 2025  on Shopify

The issue was resolved quickly. The customer support replies were fast and polite. Thank you, Vivian, for your great service! The app is easy to use and has all the features I need.

Namie Home

Jun 17, 2025  on Shopify

Great service and great app, perfect for upselling

Nailz

Jun 17, 2025  on Shopify

Application super pratique et support au top, très réactif et à l'écoute des demandes, je recommande à 200% cette application !

Fight2Win

Jun 15, 2025  on Shopify

Great.. just installed and got good help from LULLA.. will see how all works out

SOL Eyewear

Jun 13, 2025  on Shopify

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