Great customer service - super fast and responsive. They helped write custom CSS code to further customize the cart to better match my site theme settings. Shout out to Customer Service Rep Lulla :)

Excellent App, Special Thanks to Katie and the developper Mia. They took the time to fix my issues. Thank very much !!

I wanted a customized cart and was very good supported by LULLA & VIVIAN

Lulla was unbelieveably helpful! She answered my questions quickly and effectively. Excellent service. Regarding the app itself, every feature I was looking for is there. I definitely recommend!

Amazing service! KATIE and LULLA provided personal attention, were always available, and did everything they could to help me. This isn’t just some robotic response – they truly listen, understand my needs, and try to find the best solution. A great customer experience! Thank you so much!

Just started to use these app and hope to improve my conversion rate on the store. The design of app sections is great and thanks to Lulla for helping me with the customisation.

I have used and am satisfied with both their products and services!

Un supporto eccezionale: professionale e sempre disponibile! di LULLA ✨ Ho avuto il piacere di ricevere assistenza da LULLA e ne sono rimasto entusiasta! Con infinita pazienza e competenza, mi ha aiutato a risolvere qualsiasi tipo di problema, fornendo risposte chiare e precise in tempi rapidissimi. La sua gentilezza e la capacità di capire le mie esigenze mi hanno fatto sentire davvero seguito e supportato. Non posso che dare 5 stelle a questa straordinaria assistente, che ha dimostrato di saper offrire un servizio di altissima qualità. Grazie di cuore, LULLA! Spero di poter contare ancora sul tuo aiuto in futuro.

J'ai téléchargé Opus au lancement du site pour paramétrer des cadeaux offerts à partir d'un certain montant de panier et pour afficher les remises et les cadeaux de ces paliers et j'en suis très satisfaite ! L'application fonctionne très bien et quand je rencontre un souci, le support est très réactif ! J'ai échangé avec Lulla et Katie et à chaque fois elles ont su m'accompagner dans la résolution de mes problème avec une grande patience. App au top

Quick & easy customer support, Timely solution to queries LULLA and dev DAVID were helpful in getting few issues sorted easily. The app was easy, quick to install and activate with many customizations as needed. Great work team!

Great app and support, thanks to VIVIAN! Fixed fast some technical issues for my store :)

Great app that meets all my needs ! The customer service is excellent and Vivian was very supportive. I fully recommend.

Lulla is great at her job they should promote her!!

LULLA support agent is helping me to find a solution thanks.

I was just trying the free version to enable some upselling items directly in the cart drawer. And it works perfectly! I had to change the app for my product optoins though, because mine (as most of available product options apps) was not compatible with Opus, leading to problems during checkout. I'm using the Avis Product Options App now, and this works perfectly together with Opus). Also, if you want to track the analytics to know how many upsells this app generates from your cart drawer, you have to accept that there is a property added to your upsold products that gets displayed on the customer order confirmation notification (email) etc. that looks like this: "__cd_opus_UpSell: xxxxxxx". Apparently, they can remove it for you, but then there is no way to track the number of upsells on the App's dashboard, which would be bad too. This is important to know and to inform yourself about beforehand. Other than that, the support from the team, especially from LULLA during my European evening time, was an outstanding experience, really. I never experienced a customer success agent as motivated like her. I'm still amazed by her way to help me: She was not only reacting instantly, guiding me through some special settings that I overlooked at a first glance, but she also checked my shop's frontend on her own and came up with some great ideas for CSS coding to match the Opus Upsell Cart Drawer's look & feel with the rest of my shop (e.g., making the button's corners rounded, and applying the same font family as I have in my shop). The crazy thing about it: I did not even ask for it! LULLA simply noticed this room for improvement on the fly, and she suggested to apply the needed CSS code. When I gladly accepted this idea, she implemented it within a single minute. Overall, a fantastic service and very useful app - highly recommended!

The app is very robust and much better then anything I have seen on the market. Any issue that I had was solved by my support agent LULLA within a matter of minutes. Highly recommend.

Needed some font customizations as our target audience is older. Within minutes Lulla with customer support was abe to assist with making those changes happen.

Amazing support by KATIE and dev RYAN!

Must-Have for Increasing average order value ! its a game-changer! Since installing this app, we’ve seen a noticeable increase in our average order value. The upsell and cross-sell features are easy to customise, and the app integrates seamlessly with our store. the support is top notch. specially Katie.