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Customer reviews: Opus Cart Upsell Cart Drawer

Develop by Shopify

Reviews (449)

Overall rating
4.9

What Merchants Think

Overall, merchants are extremely positive about the "Opus Cart Upsell Cart Drawer" app. They praise its effectiveness, user-friendly design, and outstanding customer service. Many reviewers emphasize the app's impactful features in improving cart conversion rates and average order value (AOV), often noting that such functionality is exceptional for a free app. The support team is frequently commended for their responsiveness and willingness to assist with customized solutions, making merchants feel valued and supported.

Key Strengths

  • Outstanding customer service team, frequently highlighted by name (e.g., Vivian, Katie, Lulla, Mia, Lucas), offering quick and personalized support.
  • Effective upsell and cross-sell features that have positively impacted customer conversion rates and average order values.
  • User-friendly interface that is easy to set up and use.
  • High level of customization options, allowing merchants to tailor the app to their specific needs.
  • Free access to premium features that typically require a fee in other applications.
  • Seamless integration with other apps and functionalities (e.g., multi-currency support, custom CSS).

Common Concerns

  • A few initial setup challenges, which were typically resolved with support assistance.
  • Some users desire additional feature options, such as checks on upsell based on total cart value.

Final Thoughts

The "Opus Cart Upsell Cart Drawer" app receives high praise from merchants for delivering exceptional value with a comprehensive suite of features, especially considering it is free. It is heralded for the exceptional support team that goes above and beyond to assist users with effective solutions and tailored customizations. The app stands out as a preferred choice for boosting cart conversions and overall store performance.

Graphicine

Oct 28, 2025  on Shopify

The app they built is absolutely amazing, and their support team was incredible! They’re fast, responsive, and truly respect your time — no unnecessary explanations or delays like you often get elsewhere. Vivian, Lulla, and Beeter were all extremely helpful, and the development team worked quickly and efficiently to deliver outstanding results. I highly recommend them!

ŁatwaDziara™

Oct 24, 2025  on Shopify

AWESOME APP!

Yandus3D

Oct 23, 2025  on Shopify

Intuitive Bedienung und alles was man für seinen Shop im Bereich "Warenkorb" braucht. Top!! Vielen Dank auch an LULLA und MIA für den großartigen Support! :)

Mostly Music

Oct 22, 2025  on Shopify

We so grateful for the amazing support from LULLA and MIA They were incredibly kind, patient, and helpful throughout the whole process. The app works beautifully and it’s clear the team truly cares about their users. Thank you for making my experience so wonderful!

ResQ Romania

Oct 22, 2025  on Shopify

good support

VISION ONE

Oct 21, 2025  on Shopify

Good Support! The Support from Vivian and Ryan helps me customized my Cart. Looks great, thank you!

Popsical Malaysia

Oct 20, 2025  on Shopify

We run a large Shopify store with heavy traffic, especially during peak seasons like this. Finding Opus has been a real blessing - it’s fast, clean, and super easy to use even at scale. The upsells work amazingly well, and what stands out most is their support team, which is always there, responsive, and willing to help with anything anytime. Highly recommend!

foreverLily.de

Oct 19, 2025  on Shopify

Really nice tool to boost the AOV and CVR by creating more urgency and showing more products. They even customize specifcially on your needs. Lulla and David helped me with that.

Build My Mini

Oct 17, 2025  on Shopify

I am very satisfied with this app

FidgetLab

Oct 15, 2025  on Shopify

Very responsive and professional team! They quickly implemented my suggestion, and the new feature works perfectly on my website. I really appreciate their efficiency and dedication highly recommend!

360Finds

Oct 15, 2025  on Shopify

Great app, Great Support. Thanks for all the team including Vivian which helped me alot!

HippoCBD

Oct 11, 2025  on Shopify

Danke, das war sehr hilfreich von Lulla und Mia, vielen lieben Dank

LASER ART NR

Oct 10, 2025  on Shopify

Ogoneko

Oct 09, 2025  on Shopify

Needed help several times and each time they fix my problems immediately. Big thank you to support employe Vivian and developer Mia. <3

UrbanLaws

Oct 07, 2025  on Shopify

Thank you, they helped me exactly the way I wanted. I hope they continue to grow even more — especially Beeter from customer support and Mia from the developer team, they were really helpful. Keep it up!

WarmBarefoot

Oct 06, 2025  on Shopify

Very quick and good support. Thank you Beeter and Mia for your good work!

DILCA

Oct 05, 2025  on Shopify

Great app, Lulla and David helped us alot, app works great, it alos looks better than other carts

Tygra Clothing

Oct 05, 2025  on Shopify

Absolutely fantastic experience! The support was quick, professional, and super helpful. They guided me through everything step by step and made sure I understood all the changes. Highly recommend working with them—thank you for your amazing help!

Zhibo

Oct 04, 2025  on Shopify

nice

Boldvision

Oct 02, 2025  on Shopify

Great experience with BEETER! Big thanks to Mia for the amazing support today – super helpful and professional.

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