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Customer reviews: Opus Cart Upsell Cart Drawer

Develop by Opus Team

Reviews (339)

Overall rating
5

What Merchants Think

Overall, merchants are extremely positive about the "Opus Cart Upsell Cart Drawer" app. They praise its effectiveness, user-friendly design, and outstanding customer service. Many reviewers emphasize the app's impactful features in improving cart conversion rates and average order value (AOV), often noting that such functionality is exceptional for a free app. The support team is frequently commended for their responsiveness and willingness to assist with customized solutions, making merchants feel valued and supported.

Key Strengths

  • Outstanding customer service team, frequently highlighted by name (e.g., Vivian, Katie, Lulla, Mia, Lucas), offering quick and personalized support.
  • Effective upsell and cross-sell features that have positively impacted customer conversion rates and average order values.
  • User-friendly interface that is easy to set up and use.
  • High level of customization options, allowing merchants to tailor the app to their specific needs.
  • Free access to premium features that typically require a fee in other applications.
  • Seamless integration with other apps and functionalities (e.g., multi-currency support, custom CSS).

Common Concerns

  • A few initial setup challenges, which were typically resolved with support assistance.
  • Some users desire additional feature options, such as checks on upsell based on total cart value.

Final Thoughts

The "Opus Cart Upsell Cart Drawer" app receives high praise from merchants for delivering exceptional value with a comprehensive suite of features, especially considering it is free. It is heralded for the exceptional support team that goes above and beyond to assist users with effective solutions and tailored customizations. The app stands out as a preferred choice for boosting cart conversions and overall store performance.

ZESIA

Dec 27, 2024  on Shopify

This App. is the best on the Market, super clean, easy to use, advance features thanks to both Katie & Vivian and the Development team. For helping us with some customization to match our theme. Def. be back in future highly recommend Opus Cart Drawer, they are future proofing their app. unlike other apps this is unique.

Blisss.Paris

Dec 26, 2024  on Shopify

Great all-in-one app that handles the cart, rewards, etc. A big thank you to Lulla, my support agent, for her help!

Kotea LLC

Dec 26, 2024  on Shopify

KAITE is perfect! 저는 한국인인데 완벽하게 해주셨습니다

The sunflower brand

Dec 25, 2024  on Shopify

Great customer support by Lulla

NOOL

Dec 24, 2024  on Shopify

Great App, i am dont belive that this App is free ! great support and customer service that I got from Katie (one of the best), quick and so Kind. this App have everything I think for improve cart drawer. so Thankfull !

LovelyPhrases

Dec 23, 2024  on Shopify

I've tried a lot of different apps to boost my AOV, and so far, this app has all the makings of a great one. It can add rewards, upsells, trust badges, and much more. The best part? It's FREE. A free app wouldn't offer any decent support, but Lulla from the support team answered all my questions and helped me resolve them step by step. Her response time is always less than 2 minutes whenever I have a question, which exceeds my expectations. I'll choose them in the future for any comparable apps. The support alone makes it a no-brainer.

CI Store

Dec 23, 2024  on Shopify

Vegas Party Favors

Dec 22, 2024  on Shopify

Great app and customer support. Vivian was incredibly helpful

Trasti

Dec 21, 2024  on Shopify

nice application, support very helpful

Smart Armor ™

Dec 20, 2024  on Shopify

Highly recommend this app! It has tons of features, and the support team is very helpful, especially lulla. great experience overall!

Lotus Moon

Dec 19, 2024  on Shopify

Lulla was fantastic helping me customize our cart!

Reflo

Dec 19, 2024  on Shopify

I couldn't have asked for more prompt and personable service from Katie! The cart drawer was personalised to our brands guidelines and has already helped streamline the conversion funnel.

Ascending Lifters

Dec 19, 2024  on Shopify

Katie went above and beyond to help me. She solved my issue and also proposed ideas for what I can improve on without me even telling her or noticing. Customer service was extremely good.

Louis Jewels

Dec 19, 2024  on Shopify

They activate premium features for free - just chat with the support and in 1 minute you will have everything for free, while with other apps you have to pay for the same. Katie was very kind, supportive and super-fast, thank you! This is the best solution ever for Upselling.

Limited Edt

Dec 18, 2024  on Shopify

I was assisted by Lucas and he was very helpful and attentive to my requests. I like the Opus app so far as it fits my needs. Its customizable too which is great. And customer service is prompt, reliable and helpful.

Harfi

Dec 18, 2024  on Shopify

Great customer service and support to get set up

OzSox

Dec 17, 2024  on Shopify

Lucas from customer service was very helpful and attentive! They were able to help me with all of my problems.

Love Jesus

Dec 17, 2024  on Shopify

Instead of ignoring my special request, Opus went above and beyond to fix my issue. I have a subscription company, and the upsell only allowed one time product upsells. They were able to connect with my subscription app devs, dig into the shopify documention, and enable upsells to subscriptions. Communicated clearly and resolved my issue. A++

Luvilash

Dec 17, 2024  on Shopify

First-class customer service! KATIE has been a great help and has been very patient in helping me out.

Pet In

Dec 16, 2024  on Shopify

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