Reviews: Opus Cart Upsell Cart Drawer

Customer reviews: Opus Cart Upsell Cart Drawer

Reviews (336)

Overall rating

5

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What Merchants Think

Overall, merchants are extremely positive about the "Opus Cart Upsell Cart Drawer" app. They praise its effectiveness, user-friendly design, and outstanding customer service. Many reviewers emphasize the app's impactful features in improving cart conversion rates and average order value (AOV), often noting that such functionality is exceptional for a free app. The support team is frequently commended for their responsiveness and willingness to assist with customized solutions, making merchants feel valued and supported.

Key Strengths

Outstanding customer service team, frequently highlighted by name (e.g., Vivian, Katie, Lulla, Mia, Lucas), offering quick and personalized support.
Effective upsell and cross-sell features that have positively impacted customer conversion rates and average order values.
User-friendly interface that is easy to set up and use.
High level of customization options, allowing merchants to tailor the app to their specific needs.
Free access to premium features that typically require a fee in other applications.
Seamless integration with other apps and functionalities (e.g., multi-currency support, custom CSS).

Common Concerns

A few initial setup challenges, which were typically resolved with support assistance.
Some users desire additional feature options, such as checks on upsell based on total cart value.

Final Thoughts

The "Opus Cart Upsell Cart Drawer" app receives high praise from merchants for delivering exceptional value with a comprehensive suite of features, especially considering it is free. It is heralded for the exceptional support team that goes above and beyond to assist users with effective solutions and tailored customizations. The app stands out as a preferred choice for boosting cart conversions and overall store performance.

FrenzyFrame

Apr 17, 2025 on Shopify

Good and fast support from Katie!

ARTÉ

Apr 15, 2025 on Shopify

Lulla has been helpful!

Stay Tatt | Temporary Tattoos

Apr 15, 2025 on Shopify

PharmaPower

Apr 14, 2025 on Shopify

ottima

Critterkeys

Apr 12, 2025 on Shopify

Serenibele

Apr 11, 2025 on Shopify

Best cart builder on shopify for sure, customer service really helpful (katie was great and real helpful, she deserves a raise) they actually help you for real

Sublimaë

Apr 11, 2025 on Shopify

Merci beaucoup à Lulla ! Elle a réussi en quelques minutes a régler tous les soucis d'intégration que j'ai pu rencontrer, merci encore ! Et l'application est top et très complète !

Rekindle Earth

Apr 10, 2025 on Shopify

Incredibly powerful app that's already generating more orders to my business. Their helpful supportive team have been amazing, in particular Vivian and Lulla to get the app fully integrated with my website. I have tested many cart apps and Opus is by far the best.

GlossGods Cosmetics

Apr 09, 2025 on Shopify

The support is amazing! Lulla and Mia really went out of their way to help us!

Keeo Hair

Apr 09, 2025 on Shopify

Lulla from the support tean was really helpful during the setup. I appreciate the quick reply and easy setup. We will test for CVR uplift with the app. Thank you.

ICEEDRIP

Apr 09, 2025 on Shopify

They are friendly and helpful! Vivian and Mia helped me a lot，I love them so much！

Mundo Charm

Apr 07, 2025 on Shopify

The app is great! You can set it up quickly and it really allows for excellent customization. I requested a modification to a button, and Katie's support was very fast and efficient. She passed the request to the development team, where Mia made the changes in no time. I'm very grateful to both of them.

Hábito Vida

Apr 03, 2025 on Shopify

O app é maravilhoso! E o suporte, super comprometido em ajudar. Recomendo demais!

EasyProteincl

Apr 02, 2025 on Shopify

LULA IS THE BEST COSTUMER SERVICE IN THE WORLD. She help us beyond our requirements. Quick, smart and very kind. With love, EASYPROTEIN TEAM.

Darker Apparel

Apr 01, 2025 on Shopify

Great customer support - solved every problem I had promptly

MiBodi

Apr 01, 2025 on Shopify

100% very good app, lots og help with customizacion from ryan and vivian went extra mile, and the app is really good.

Face 3 Face

Mar 31, 2025 on Shopify

KATIE provided excellent support. She responded quickly in the chat and was very kind in addressing my requests. I highly appreciate both the quality of this app and the support provided.

illstinct®

Mar 29, 2025 on Shopify

super good app works perfectly and the support is excellent greetings to LULLA for the good help!

Sattva Ayurveda

Mar 28, 2025 on Shopify

Great app, great support. I look forward for new features.

ROSLET

Mar 28, 2025 on Shopify

Great App I think in future this app can be improved more and more currently they have improved very much and their staff is really amazing and solves the issues quickly and always ready for help Specially LULLA & KATIE Thank you.