Reviews: Opus Cart Upsell Cart Drawer

Customer reviews: Opus Cart Upsell Cart Drawer

Reviews (506)

Overall rating

5

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What Merchants Think

Overall, merchants are extremely positive about the "Opus Cart Upsell Cart Drawer" app. They praise its effectiveness, user-friendly design, and outstanding customer service. Many reviewers emphasize the app's impactful features in improving cart conversion rates and average order value (AOV), often noting that such functionality is exceptional for a free app. The support team is frequently commended for their responsiveness and willingness to assist with customized solutions, making merchants feel valued and supported.

Key Strengths

Outstanding customer service team, frequently highlighted by name (e.g., Vivian, Katie, Lulla, Mia, Lucas), offering quick and personalized support.
Effective upsell and cross-sell features that have positively impacted customer conversion rates and average order values.
User-friendly interface that is easy to set up and use.
High level of customization options, allowing merchants to tailor the app to their specific needs.
Free access to premium features that typically require a fee in other applications.
Seamless integration with other apps and functionalities (e.g., multi-currency support, custom CSS).

Common Concerns

A few initial setup challenges, which were typically resolved with support assistance.
Some users desire additional feature options, such as checks on upsell based on total cart value.

Final Thoughts

The "Opus Cart Upsell Cart Drawer" app receives high praise from merchants for delivering exceptional value with a comprehensive suite of features, especially considering it is free. It is heralded for the exceptional support team that goes above and beyond to assist users with effective solutions and tailored customizations. The app stands out as a preferred choice for boosting cart conversions and overall store performance.

Bloomere

Jan 13, 2026 on Shopify

Thank you Lulla and KHANG for the great tech support!

Back Hero USA

Jan 12, 2026 on Shopify

special thanks to Vivian and Ryan for their helpful assistance

Florme Probiotico

Jan 12, 2026 on Shopify

elinra.

Jan 09, 2026 on Shopify

Working with the Opus team has been an absolute breeze! Their communication is top-notch, and the level of service they provide is truly impressive. A huge shoutout to Lulla and their developer Mia—they were both incredible support agents who handled everything with such care and expertise. If you're looking for a team that actually listens and delivers, this is it!

Rustic Edge Company

Jan 09, 2026 on Shopify

Perfect

Divine Aspiration

Jan 07, 2026 on Shopify

top notch support very quick and helpful. great app. Lulla, the support agent, was super helpful and knew exactly what was needed to be added, and Mia the dev was also super quick.

Gifts Great

Jan 07, 2026 on Shopify

The app is great, I really like it.

Loja Baumont

Jan 06, 2026 on Shopify

Lulla and developer KHANG are so helpful. They understood all I need and helped me hiding the quantity selector. I will always recommend this app. This increases my conversion rate. Everyone should try it.

angelgym

Jan 04, 2026 on Shopify

The support is amazing… Fast, uncomplicated and solving problems! 10/10 to Lulla and Dev Mia!

Live Byond

Dec 30, 2025 on Shopify

What can I say, great app and especially fantastic support team. Lulla and David are doing a great job in terms of very fast feedback, solution finding and always being patient with me. I can recommend this app to anybody who is searching for all in one solution regarding cart visualization and upselling!

Zing Prints Co

Dec 27, 2025 on Shopify

Simple app, good result. Custom request was not easy but support handled it well.

Tee Pilo Thub

Dec 27, 2025 on Shopify

Nice app, easy to use and stable. The cart experience is much better after installing Cart Opus. Support is also great, quick reply and helpful answers. You can tell they care about the users. Would recommend.

Fresh Tee X

Dec 27, 2025 on Shopify

Setup took only a few minutes and the results were noticeable immediately. Happy with how the cart looks now.

GOLESSENCE

Dec 25, 2025 on Shopify

Very easy to set up and use with great customer service. They respond promptly and solve issues as quickly as possible. Thanks Vivian and developer Ryan :)

Journal Website

Dec 24, 2025 on Shopify

Very Very Good!! thank for support.

Printify Masters

Dec 23, 2025 on Shopify

Great app, easy to use.

Pure Tee Co

Dec 23, 2025 on Shopify

Easy install, good UI, and solid performance. Opus is a great addition to our store.

Amelis&Co.

Dec 21, 2025 on Shopify

Eine hervorragende App für den Warenkorb! Sie bietet wirklich alle Funktionen, die man braucht, um den Checkout zu optimieren und den Umsatz zu steigern. Besonders hervorzuheben ist der Support: Das Team ist extrem fleißig, reagiert schnell und ist sehr hilfsbereit. Absolute Empfehlung!

Wear Sparks

Dec 21, 2025 on Shopify

I noticed fewer abandoned carts after switching to this drawer. Customers can see all their items clearly, adjust quantities, and add recommended products without leaving the page. It creates a smoother flow.

ViatModa

Dec 21, 2025 on Shopify

Fast reply LULA and DAVID helped istantly