Very responsive and solution oriented support team. Balázs was very helpful in getting us answers and explaining different options. Gives us a lot more confidence to continue to use the product knowing the support team is there to help when we have issues.

If I could exceed five stars, I would!!! As a first time user, Emil successfully checked our campaign was up and running within our Shopify Store. Brilliant Customer Service!

I wanted to take a moment to thank Stephan for his fantastic support. He’s been incredibly helpful and responsive, and I really appreciate all the assistance! I had a great experience with Balázs from OptiMonk support! He was very helpful, and responsive, and made sure all my questions were answered. His assistance was spot-on and made the process much easier. Highly recommend OptiMonk and Balázs for great customer service!

I wanted to take a moment to thank Stephan for his fantastic support. He’s been incredibly helpful and responsive, and I really appreciate all the assistance!

Although we have still not been able to figure out the root cause of the issue, we have been able to find a workaround to it.

Stephan was incredibly helpful and patient throughout the entire process. He quickly identified the issue with our Hubspot integration and fixed it seamlessly. His communication was clear and professional, and he even went above and beyond to assist with a small design issue we encountered. Fantastic support experience—highly recommend OptiMonk’s team!

Stephan was a great help - spotted my error straight away and gave me clear instructions on how to change it.

Christopher was super helpful with my questions, and getting the app functioning properly on my shopify store

HORRIBLE NON-EXISTENT CUSTOMER SERVICE. 2 TEMPLATES ONLY FOR EXIT INTENT. A/B TESTING DOESN'T WORK. TONS OF BUGS AND GLITCHES!

Optimonk is a great tool and can be implemented by everyone. A technical or design background is not required. You are able to capture anonymous traffic when they exit which is a customer file builder. The conversion optimizations are strong and boost results reliably. The software includes effective audience targeting so you can enhance conversions for your paid traffic or elect to offer discounts only to organic traffic, or returning customers. Easy to use and the product is always improving with new features. The support is also top notch which makes a big difference to busy site managers.

Great app to easily embed popup based on cart info - support is excellent when we wanted to modify the usual behavior.

Wonderful platform! Can do pretty much anything - so naturally there's a little learning curve, but found their support team to be hands on and always guiding me to solutions.

OptiMonkのサポートチームは本当に素晴らしいです！対応が迅速であり、問題解決に必要な情報を迅速に提供してくれた点が非常に印象的でした。今後も安心して利用し続けることができると感じています。 The support team at OptiMonk is truly amazing! Their response was quick, and I was particularly impressed by how swiftly they provided the necessary information to resolve my issue. I feel confident in continuing to use their service in the future.

Rudolf went above and beyond to help with the issue we had by providing many suggestions and video walkthrough help. Although we have still not been able to figure out the root cause of the issue, we have been able to find a workaround to it. Thank you Rudolf!

This app was recommended to me to try out "why people are leaving" the website. Then I started looking around at the other features and reached out for help setting up a conversion campaign. I am so impressed by the help! It's been a week and I did not hesitate to upgrade at all!!