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Customer reviews: Optima Tiktok Shop Connector

Develop by Wixpa

Reviews (11)

Overall rating
4.9

What Merchants Think

Merchants express overall satisfaction with the "Optima Tiktok Shop Connector," frequently praising its reliable integration capabilities and exceptional customer service. Many highlight the app's effectiveness in resolving syncing issues, which had been problematic with other solutions. The support team, notably individuals like Laiba, Waheed, and owner Zeeshan Haider, are commended for their professionalism and dedication to customer satisfaction.

Key Strengths

  • Outstanding customer support, with particular mentions of personalized and responsive service.
  • Effective resolution of complex technical issues previously unsolvable by other apps.
  • Smooth integration and synchronization between TikTok Shop and Shopify.
  • Ease of use and intuitive interface.
  • Valuable expert advice and marketing insights provided by the team.

Common Concerns

  • Initial learning curve when first starting to use the app.
  • Some merchants need to explore the app further to fully understand its capabilities.

Final Thoughts

The "Optima TikTok Shop Connector" is highly regarded for its excellent functionality and outstanding customer service. While some merchants may need time to familiarize themselves with the app, it ultimately provides a reliable and comprehensive solution for those looking to integrate their Shopify products with TikTok. With a supportive team ready to assist, it remains a recommended choice for enhancing e-commerce operations.

NEXTLEVELUK

Feb 14, 2025  on Shopify

Awesome work with support team , they fixed an issue that 3 other apps could not and im so happy to have found this app. The service given by Laiba was brilliant - well done team

Dewology

Feb 12, 2025  on Shopify

I just installed this app and will have to play around a bit more but the customer service had answered all the questions I had and resolved the issues. Hope it helps with managing both TT and shopify more effectively

Travel Soxiety

Feb 11, 2025  on Shopify

These guys really helped me out! My TTS was not working, not syncing with Shopify using ANY of the apps from the app store. Optima was nice enough to schedule a meeting with their tech team who guided me through fixing the issues my account had that held up proper syncing. Really appreciate their help getting rid of this very frustrating issue. Thank you!

Goddess

Dec 13, 2024  on Shopify

the support help really good to sync and show me how to do the sync and how to use the app im glad was very easy thank you

Wavey Trendz

Dec 11, 2024  on Shopify

The customer service is amazing, Waheed and Laiba are amazing they always help me with any issues that arise and are happy to help. Well deserving people of more in the company.

LushGaze

Dec 09, 2024  on Shopify

The team was graceful enough to get on a call to solve an issue and answer my questions. The process was seamless and Laiba was really helpful..

kingta.store

Dec 06, 2024  on Shopify

Optima TikTok Shop app has truly impressed me with its smooth functionality and ease of use. What made my experience even better was Fatima from the support team. She’s simply outstanding,quick to respond, incredibly patient, and genuinely helpful. She made sure all my questions were answered and guided me step by step when I needed help. It’s rare to find such personalized support these days. If you're looking for an app that delivers on features and has a team that actually cares, Optima TikTok Shop and Fatima are the perfect combo!

Pharmlitalia

Dec 03, 2024  on Shopify

I had an incredible experience with Zeeshan Haider’s support for setting up my TikTok Shop Seller Center. His guidance was seamless, professional, and extremely helpful. Not only is he the owner of the app, but he’s also a marketing genius! His vast knowledge of marketing strategies and tips made the entire process smooth and insightful. Zeeshan truly goes above and beyond to ensure success for his clients. If you’re looking for expert advice and top-notch support, Zeeshan Haider is the person

Mikipie

Nov 29, 2024  on Shopify

I got amazing support from Laiba. She is very helpful and patient all the time. The apps is just wooo. Highly recommended 10/10

GuruSquad

Nov 25, 2024  on Shopify

We have been searching for one solid solution that can easily push our products to other platforms to increase our sales channels. Wixpa has always come through with great support, features, and work flawlessly. Iqra has been a wonderful support engineer. While their product are easy to configure, there are some areas where we had questions about optimizations. Iqra knew all the different things we needed and answered every question. THANK YOU IQRA. We will be long customers of Wixpa. By using this , you can easily push your shopify products to TikTok center... Really amazing product on Shopify must try this guy's

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