Optima Team was a tremendous help during our store setup for TikTok. With special mentions to Laiba and Waheed, who were very helpful in answering our queries and fix our issues. There were a lot of restrictions and unknowns when setting up the connecting between our store and TikTok but the Optima Team helped with several customisation and speedily resolved them. Looking forward to the team's great support in the future!

Awesome work with support team , they fixed an issue that 3 other apps could not and im so happy to have found this app. The service given by Laiba was brilliant - well done team

I just installed this app and will have to play around a bit more but the customer service had answered all the questions I had and resolved the issues. Hope it helps with managing both TT and shopify more effectively

These guys really helped me out! My TTS was not working, not syncing with Shopify using ANY of the apps from the app store. Optima was nice enough to schedule a meeting with their tech team who guided me through fixing the issues my account had that held up proper syncing. Really appreciate their help getting rid of this very frustrating issue. Thank you!

the support help really good to sync and show me how to do the sync and how to use the app im glad was very easy thank you

The customer service is amazing, Waheed and Laiba are amazing they always help me with any issues that arise and are happy to help. Well deserving people of more in the company.

The team was graceful enough to get on a call to solve an issue and answer my questions. The process was seamless and Laiba was really helpful..

Optima TikTok Shop app has truly impressed me with its smooth functionality and ease of use. What made my experience even better was Fatima from the support team. She’s simply outstanding,quick to respond, incredibly patient, and genuinely helpful. She made sure all my questions were answered and guided me step by step when I needed help. It’s rare to find such personalized support these days. If you're looking for an app that delivers on features and has a team that actually cares, Optima TikTok Shop and Fatima are the perfect combo!

I had an incredible experience with Zeeshan Haider’s support for setting up my TikTok Shop Seller Center. His guidance was seamless, professional, and extremely helpful. Not only is he the owner of the app, but he’s also a marketing genius! His vast knowledge of marketing strategies and tips made the entire process smooth and insightful. Zeeshan truly goes above and beyond to ensure success for his clients. If you’re looking for expert advice and top-notch support, Zeeshan Haider is the person

I got amazing support from Laiba. She is very helpful and patient all the time. The apps is just wooo. Highly recommended 10/10