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Customer reviews: OneTick Upsell Cross Sell

Develop by Ecomate

Reviews (20)

Overall rating
5

What Merchants Think

Merchants overall express high satisfaction with "OneTick Upsell Cross Sell," particularly praising its ease of use and the effective impact it has on boosting sales through upselling features. The app is frequently highlighted for its exceptional customer support, with many users commending the technical team for their responsiveness and efficiency in resolving issues.

Key Strengths

  • Outstanding customer support with responsive and helpful service.
  • Easy to use and install, making it user-friendly even for those setting up their first offers.
  • Effective in increasing average order value and conversion rates through customizable add-ons.
  • Clean and well-thought-out design with potential for future enhancements.
  • Highly recommended to other merchants for its core features and customer assistance.

Common Concerns

  • Initial incompatibility with some store themes, though usually quickly resolved by support.
  • Limited options for choosing product variants for upselling.
  • Suggestions for more diverse layouts and displaying upsell offers on additional pages.

Final Thoughts

Overall, "OneTick Upsell Cross Sell" is well-received by merchants, with its strengths in support and functionality outweighing minor drawbacks. It proves to be a valuable tool in enhancing sales strategies and customer engagement, making it a recommended choice for upselling and cross-selling needs in e-commerce stores.

Derm

Jan 19, 2025  on Shopify

Amazing customer support, they helped me a lot with customization as well. The app is great and also all the features.

Loveable

Jan 08, 2025  on Shopify

Great! I am grateful for your help.

Taz + Tez

Jan 05, 2025  on Shopify

App does exactly what I need to. Support was quick to help when I needed assistance in repositioning the app.

Exercise Guide

Nov 27, 2024  on Shopify

Great app, Great service

Melorica

Nov 14, 2024  on Shopify

OneTick help us a lots of creating upsell tick box, somewhere they can't fit with our theme at the first time but their CS and technical team were very quickly to support us and solve the problem, now it works perfecly. Highly recommend if you're finding an upsell tick box app

Steel 'N' Feel

Oct 30, 2024  on Shopify

Great app with essential basic features for upselling you might need for your store. Easy to use. Awesome customer service. Eli helped me a lot while I was trying to set up my very first offers.

Memorial Gifts 4u

Oct 07, 2024  on Shopify

Will recommend to others merchant...

Shineful

Oct 06, 2024  on Shopify

The customizable add-on checkbox and smart product offers have made a huge difference in increasing our average order value. After implementing the app and adding a quirky product like 'selling the rain water,' we saw our profit margin, net profit increase.

Perglou

Oct 02, 2024  on Shopify

Customer care is fantastic. Elias assisted me and solved the problem with great professionalism.

StarShineBox

Sep 06, 2024  on Shopify

Great app. Easy to use and just what I was looking for. Support was very helpful and answered all my questions and fixed my problems. Thank you

POLOGALS

Aug 27, 2024  on Shopify

good support .

PressPoint

Aug 08, 2024  on Shopify

Great app. Simple to use and a great support team. Highly recommend!

Saanjh TWW

Jul 27, 2024  on Shopify

Easy installation & served the exact purpose I was looking for my store. Kudos to their support team who quickly supported to resolve my queries.

Naillify

Jun 03, 2024  on Shopify

Hazel was AMAZING she solved an issue that nobody else could. she was patient and very clear in her communication and we are very happy she understood what we needed.

Pura - Eco Concept

May 16, 2024  on Shopify

A spectacular app, it works very well and is easy to use. I had a problem, because I changed something in my store, but I contacted support, and Max and Hazel were extremely quick to resolve the problem, and they even improved something else in my store :-) . I highly recommend this app! 5 stars!

Epic Loot Shop

Apr 16, 2024  on Shopify

I've been using this app on my product page as a checkbox for customers to add add-ons, and it's truly outstanding! Most of my customers opt to include my special offer, such as a gift box or a product warranty, which has significantly improved my conversion rates and boosted sales. Additionally, I want to extend a huge thanks to Hazel for her incredible support! She helped me with the settings quickly and efficiently, providing fast support and excellent service. Thank you a thousand times, Hazel!

FlyByFly

Feb 05, 2024  on Shopify

Extremely clean and well-thought-out design, displays nicely on the front-end and has lots of potential for new functionality in the future. Really well built for a free app, interested to see how the development progresses! well done guys!

Monkstars

Jan 26, 2024  on Shopify

This app is a useful tool for encouraging customers to add more products to their cart before checkout. It works smoothly and efficiently, but it could be improved by adding the option to choose product variants for upsell, display more on other pages like cart page, thank you page, post purchase... and offering diverse layouts for displaying upsell products. Overall, it's a valuable app for boosting sales and increasing customer engagement.

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