Merchants overall express high satisfaction with "OneTick Upsell Cross Sell," particularly praising its ease of use and the effective impact it has on boosting sales through upselling features. The app is frequently highlighted for its exceptional customer support, with many users commending the technical team for their responsiveness and efficiency in resolving issues.
Key Strengths
Outstanding customer support with responsive and helpful service.
Easy to use and install, making it user-friendly even for those setting up their first offers.
Effective in increasing average order value and conversion rates through customizable add-ons.
Clean and well-thought-out design with potential for future enhancements.
Highly recommended to other merchants for its core features and customer assistance.
Common Concerns
Initial incompatibility with some store themes, though usually quickly resolved by support.
Limited options for choosing product variants for upselling.
Suggestions for more diverse layouts and displaying upsell offers on additional pages.
Final Thoughts
Overall, "OneTick Upsell Cross Sell" is well-received by merchants, with its strengths in support and functionality outweighing minor drawbacks. It proves to be a valuable tool in enhancing sales strategies and customer engagement, making it a recommended choice for upselling and cross-selling needs in e-commerce stores.
Derm
Jan 19, 2025
on
Shopify
Amazing customer support, they helped me a lot with customization as well. The app is great and also all the features.
Taz + Tez
Jan 05, 2025
on
Shopify
App does exactly what I need to. Support was quick to help when I needed assistance in repositioning the app.
Melorica
Nov 14, 2024
on
Shopify
OneTick help us a lots of creating upsell tick box, somewhere they can't fit with our theme at the first time but their CS and technical team were very quickly to support us and solve the problem, now it works perfecly. Highly recommend if you're finding an upsell tick box app
Steel 'N' Feel
Oct 30, 2024
on
Shopify
Great app with essential basic features for upselling you might need for your store. Easy to use. Awesome customer service. Eli helped me a lot while I was trying to set up my very first offers.
Shineful
Oct 06, 2024
on
Shopify
The customizable add-on checkbox and smart product offers have made a huge difference in increasing our average order value. After implementing the app and adding a quirky product like 'selling the rain water,' we saw our profit margin, net profit increase.
StarShineBox
Sep 06, 2024
on
Shopify
Great app. Easy to use and just what I was looking for. Support was very helpful and answered all my questions and fixed my problems. Thank you
Saanjh TWW
Jul 27, 2024
on
Shopify
Easy installation & served the exact purpose I was looking for my store. Kudos to their support team who quickly supported to resolve my queries.
Naillify
Jun 03, 2024
on
Shopify
Hazel was AMAZING she solved an issue that nobody else could. she was patient and very clear in her communication and we are very happy she understood what we needed.
Pura - Eco Concept
May 16, 2024
on
Shopify
A spectacular app, it works very well and is easy to use.
I had a problem, because I changed something in my store, but I contacted support, and Max and Hazel were extremely quick to resolve the problem, and they even improved something else in my store :-) .
I highly recommend this app! 5 stars!
Epic Loot Shop
Apr 16, 2024
on
Shopify
I've been using this app on my product page as a checkbox for customers to add add-ons, and it's truly outstanding! Most of my customers opt to include my special offer, such as a gift box or a product warranty, which has significantly improved my conversion rates and boosted sales. Additionally, I want to extend a huge thanks to Hazel for her incredible support! She helped me with the settings quickly and efficiently, providing fast support and excellent service. Thank you a thousand times, Hazel!
FlyByFly
Feb 05, 2024
on
Shopify
Extremely clean and well-thought-out design, displays nicely on the front-end and has lots of potential for new functionality in the future.
Really well built for a free app, interested to see how the development progresses!
well done guys!
Monkstars
Jan 26, 2024
on
Shopify
This app is a useful tool for encouraging customers to add more products to their cart before checkout. It works smoothly and efficiently, but it could be improved by adding the option to choose product variants for upsell, display more on other pages like cart page, thank you page, post purchase... and offering diverse layouts for displaying upsell products. Overall, it's a valuable app for boosting sales and increasing customer engagement.