OnePixel App Review: Features, Pros & Cons for Shopify

Customer reviews: α OnePixel: Facebook Pixel API

OnePixel is a Shopify app designed to enhance store performance through pixel-perfect tracking and analytics. This review covers its features, pros, cons, and real user feedback to help merchants decide if it's the right fit for their business.

Reviews (78)

Overall rating

5

48
4

5
3
2
1

3

What Merchants Think

Overall, "α OnePixel: Facebook Pixel API" receives positive feedback from merchants, who appreciate its ease of use and efficient setup process. The app simplifies complex coding tasks, allowing users with limited technical knowledge to implement Facebook Pixel integrations seamlessly. The customer service, especially the support from individuals like Ricky and Julie, is frequently praised for being helpful and responsive.

Key Strengths

Ease of setup and implementation
Excellent customer service and support
Facilitates multi-pixel operations effectively
Minimal effort required for implementation

Common Concerns

Complaints about billing issues and lack of support from Shopify
Ad popups viewed as distracting during app use
Lack of support for custom events and more destinations
Reports of the pixel not working in some instances

Final Thoughts

"α OnePixel: Facebook Pixel API" is a well-received application that excels in simplifying Facebook Pixel integration for merchants. While it boasts strong customer support and an easy setup, users have noted concerns with billing practices and occasional functionality limitations. Overall, the app is considered a helpful tool for most merchants, provided they can navigate its minor drawbacks.

Jersey Sporting

Aug 22, 2025 on Shopify

I was very happy to receive Julie's help. She listened to me patiently and actively helped me solve the problem! 5 stars!

BladePro

Aug 20, 2025 on Shopify

neleti

Aug 15, 2025 on Shopify

I have just installed the app. Installation and setting is cearly explained. But besides that I needed as well to talk to the team behind it to make shure that I set things correctly. For the first time Ricky gave me a clear and stright to the point answer. After that Julie helped me with understanding the set up and testing process. She answered all my questions promptly and clearly and due to this I have pixels installed and as well their team helped me to check if everything is working. The app itself is an all-in-one pixel tracking solution that allows to easily add multiple pixels to your Shopify website with conversion-API support. Thank you guys for great support and great app.

TREIZE 13 store

Aug 05, 2025 on Shopify

Bon support réactif et utile réponde a l'instant et ultra rapide

ILOVESHOES

Aug 05, 2025 on Shopify

The customer support service has been very attentive and patient in helping me to manage the whole process of operation and control after the installation of the application. it's great to have support and instant response. Ricky has helped me a lot in this process. thanks for everything.

LumenAura

Aug 01, 2025 on Shopify

Great and quick customer service

NeuroVibe

Jun 19, 2025 on Shopify

I tried one pixel before but it’s hard to navigate and they don’t have the option of separating pixels on every product, only app that does this in pixelify.

Wondericks

May 09, 2025 on Shopify

App works well, and Ricky provided excellent support when I had questions. Thank you Ricky

Domalana

Apr 22, 2025 on Shopify

Review was great, I feel confident that my problem was solved. Thank you so much, 5 out of 5

Infinite Time

Mar 07, 2025 on Shopify

The app works very well, and Ricky provided excellent support when I had doubts. I recommend it!

Bailey's Beads

Feb 27, 2025 on Shopify

We have used this app now for months works great! we had to reach out to support to make sure we set things up correctly and had Ricky who was wondering in assisting us. they got back to us in less than a minute and checked everything was ok and went further to test things for us to reassure we did everything ok

superzooforyou

Feb 04, 2025 on Shopify

Super

Nith

Jan 26, 2025 on Shopify

bom

FlyCircle

Dec 13, 2024 on Shopify

This is the good app

ZauberGeschenke

Dec 01, 2024 on Shopify

Fleecy

Nov 28, 2024 on Shopify

Recure Store

Nov 26, 2024 on Shopify

Very good app for multi pixel operations

Aosha Boutique

Nov 24, 2024 on Shopify

✨

Kingriderz

Nov 20, 2024 on Shopify

Set up war schnell erledigt

Mi tienda

Nov 20, 2024 on Shopify

Ricky was very nice and effective to help me solve my problem