OnePixel App Review: Features, Pros & Cons for Shopify

Customer reviews: α OnePixel: Facebook Pixel API

OnePixel is a Shopify app designed to enhance store performance through pixel-perfect tracking and analytics. This review covers its features, pros, cons, and real user feedback to help merchants decide if it's the right fit for their business.

Reviews (236)

Overall rating

4.7

5

41
4

5
3
2
1

3

What Merchants Think

Overall, "α OnePixel: Facebook Pixel API" receives positive feedback from merchants, who appreciate its ease of use and efficient setup process. The app simplifies complex coding tasks, allowing users with limited technical knowledge to implement Facebook Pixel integrations seamlessly. The customer service, especially the support from individuals like Ricky and Julie, is frequently praised for being helpful and responsive.

Key Strengths

Ease of setup and implementation
Excellent customer service and support
Facilitates multi-pixel operations effectively
Minimal effort required for implementation

Common Concerns

Complaints about billing issues and lack of support from Shopify
Ad popups viewed as distracting during app use
Lack of support for custom events and more destinations
Reports of the pixel not working in some instances

Final Thoughts

"α OnePixel: Facebook Pixel API" is a well-received application that excels in simplifying Facebook Pixel integration for merchants. While it boasts strong customer support and an easy setup, users have noted concerns with billing practices and occasional functionality limitations. Overall, the app is considered a helpful tool for most merchants, provided they can navigate its minor drawbacks.

Bailey's Beads

Feb 27, 2025 on Shopify

We have used this app now for months works great! we had to reach out to support to make sure we set things up correctly and had Ricky who was wondering in assisting us. they got back to us in less than a minute and checked everything was ok and went further to test things for us to reassure we did everything ok

Runners Go Gear

Nov 06, 2024 on Shopify

This app made a super complex coding task into one of the easiest things to set up, ever! I'd like to express much appreciation to Julie & Ricky for their very quick responses, patience, and help getting this all set up!

ThicknThinSwimwear

Aug 05, 2024 on Shopify

It is very good and meaningful to use, I like everything about it because it makes my work on easier for me

Fairfume

Mar 19, 2024 on Shopify

Very kindly customer service, helped very well with connecting issues from my facebook pixel. Very professional team

Big Joy Kart

Mar 13, 2024 on Shopify

Fraud seller and they partner in crime is Shopify, i just this app for one week and delete after that so instead of charging pro data base they give me billing of whole one month, when i complaint the same to shopify they said you can do legal against them we can't help. Fraud company

LIT UNICORNS

Dec 15, 2023 on Shopify

Relatively easy to setup, only complaint is the annoying ad popups that get in the way of using the app. Would be nice if they supported custom events and more destinations.