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Customer reviews: OrderMate ‑ Delivery & Pickup

Develop by Appsonrent

Reviews (142)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive perception of the "OrderMate ‑ Delivery & Pickup" app, appreciating its utility in managing orders for various types of businesses, like floral services. The app offers vital features that enhance customer order flexibility, including delivery date selection and special note sections. Customer service is frequently highlighted as a strong point, with prompt and efficient problem resolution mentioned by multiple users.

Key Strengths

  • Efficient delivery date and availability management
  • Useful additional features like the notes section for customer messages
  • Responsive and effective customer support

Common Concerns

  • Occasional small issues with functionality, though these are resolved quickly

Final Thoughts

The "OrderMate ‑ Delivery & Pickup" app receives favorable reviews, especially for its customer support and functional features that accommodate business needs. It is recommended for users looking to improve their order management system with reliable support.

The Kebabsmith

Jul 31, 2025  on Shopify

Great app with a helpful support team.

Floristería Noemi Flowers

Jun 05, 2025  on Shopify

Excelente servicio al cliente. Tuve un percance con el tema y me ayudaron enseguida. Muchas Gracias a Hritvi por su ayuda.

Padoquinha

May 19, 2025  on Shopify

Excelent app, great support!!

Cheese Celebration

Feb 13, 2025  on Shopify

We have been using this app for years. Always getting good support. Highly recommended!

Rosarte Chocolaterie & Bakery

Feb 09, 2025  on Shopify

Grill Specials

Dec 12, 2024  on Shopify

Really good app to work with! And really nice customer service!

Mi tienda

Oct 06, 2024  on Shopify

The technical support is very good and the app works well, recommended.

Irodion

Sep 19, 2024  on Shopify

Great app and fast support.

老行家

Jul 14, 2024  on Shopify

Nice customer service by Mr. Majnu, prompt response and solved our problem immediately.

Flori

Feb 12, 2024  on Shopify

I have used this app for several years. It works pretty well with some basic but necessary features. I use it for a floral business. Allowing customers to choose a delivery date is important and works well. The app also adds a "note" section, which is important for customers to leave a card message. I also love the date disable feature. This allows me to make certain days unavailable. I have had a few small issues, but the customer support has always resolved the issues and in a timely manner. Sometimes almost immediately.

Kenny Hills Bakers

Nov 06, 2023  on Shopify

Customer support by Hritvi was very helpful. Thank you.

ballongeschenk-online

Oct 11, 2023  on Shopify

very good support, fast and successful!

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