Reviews: OrderMate ‑ Delivery & Pickup

Customer reviews: OrderMate ‑ Delivery & Pickup

Reviews (145)

Overall rating

4.8

5

11
4
3
2
1

What Merchants Think

Merchants generally have a positive perception of the "OrderMate ‑ Delivery & Pickup" app, appreciating its utility in managing orders for various types of businesses, like floral services. The app offers vital features that enhance customer order flexibility, including delivery date selection and special note sections. Customer service is frequently highlighted as a strong point, with prompt and efficient problem resolution mentioned by multiple users.

Key Strengths

Efficient delivery date and availability management
Useful additional features like the notes section for customer messages
Responsive and effective customer support

Common Concerns

Occasional small issues with functionality, though these are resolved quickly

Final Thoughts

The "OrderMate ‑ Delivery & Pickup" app receives favorable reviews, especially for its customer support and functional features that accommodate business needs. It is recommended for users looking to improve their order management system with reliable support.

Floristería Noemi Flowers

Jun 05, 2025 on Shopify

Excelente servicio al cliente. Tuve un percance con el tema y me ayudaron enseguida. Muchas Gracias a Hritvi por su ayuda.

Flori

Feb 12, 2024 on Shopify

I have used this app for several years. It works pretty well with some basic but necessary features. I use it for a floral business. Allowing customers to choose a delivery date is important and works well. The app also adds a "note" section, which is important for customers to leave a card message. I also love the date disable feature. This allows me to make certain days unavailable. I have had a few small issues, but the customer support has always resolved the issues and in a timely manner. Sometimes almost immediately.