Great customer service

wowww , incredible customer service and deserve every penny thanks Lynn you are amazing

As someone who knows nothing, their support staff completely helped me with their patience and professionalism.

Seems to work well and the support, especially Vincent has been of great help so far. Can definitely recommend!

Life Saver App! Had an issue about tracking my purchases and Tracy helped me. I appreciate her quick response and she fixed an issue in a few seconds. Now everything works great

Super nice and easy to set up. Special thank you to Joyce from customer service. She really gave me super clear and fast explanations on how everything works. I highly recommend the app.

Amazing experience, the support that you get from this app is unreal, they really want to make you satisfied and help you as much as they can, they really provide the best service i ever had with a live chat agent in my life. They even asked their dev to make some research to upgrade their app in order to answer to our needs. Thank you so much again Tracy ! This is the best way to install your pixel, they will check everything for you and make sure you have the best tracking possible.

Legitimately the best customer support ive ever had. Shoutout to Joy.

Easy-going and effective app + BEST customer support ever, stop searching, here you have what you are looking for

good

Tracy helped me a lot, she understood what I needed and fixed the problem quickly. I wish you the best

A very simple app to use and understand, and the best customer service. I highly recommend them as they will help you with any issue you have.

I recommend this app to anyone who uses Snapchat ads. Their features allow you to have multiple pixels to track separate pages and products, allowing you to gain as much pixel data as possible. You won't regret getting it.

we had a lot of issues with Snapchat pixels and we were advised to integrate CAPI to improve tracking, this amazing app solved our issues and allowed us to integrate CAPI in minutes. KUDOS to the great team & great support Andy, Joyce, and Khang Le the great developer

I have to admit that I was very skeptical of this app at first. Connecting a third party application to my new business... with only 4 reviews and close to no competitors, it feels like a 'shady' area on Shopify. Choosing the correct apps for your business is essential for the future of your company, blog, or service. I regret to admit that I chose this apps competitor at first, based solely on appearance and the number of reviews it had. After weeks of trying, and trying again to connect every aspect 'Required' I decided to take a leap of faith. THANK GOD I did. I was fortunate enough to connect with a live agent as soon as I connected the app to my Shopify account. While Joyce graciously assisted me with setting up my Pixel, Shopify servers crashed for about 3 hours. This untimely mishap caused my Shopify link to Omega to be incomplete. I was not in the know and was becoming increasingly frustrated, but Joyce sat on the chat with me from 02:32am until 06:40am. Ensuring me that this process would be resolved just as soon as Shopify's services were restored. Joyce took the time to walk me through various features and explained some steps to help take advantage of Omega's powerful apps. Once Shopify's servers went back online, Joyce had my accounts linked and running properly within 20 minutes. The Omega Team did not have to have a member sit on chat with me for over 4 hours to ensure that their app would work properly for my business, but they did. This team Cares about your business. Before we disconnected from our chat session I jokingly said "Tell your developer that you deserve a raise! You just earned them a loyal client." Joyce replied with "You can tell him yourself! He's sitting right next to me double checking your connections." - That right there is comfort. Reading that, as a new business owner, takes just enough weight off of your shoulders. It's one less headache you need to worry about. The Service is running flawlessly with ZERO issues. I stand by Omega - Multi Snapchat Pixels, 100%. P.S. Joyce, Omega Support Representative, should get stock options along with a promotion! Thank You!

This Snapchat plugin works very well, and the installation is not very difficult, at first I did not know how to start, later I researched it myself and also tried to install it myself, later I encountered some problems, I consulted the customer service, and Anna's service attitude is very good, very patient to explain the operation process to me, speaking in detail, so that my mood is happy thank you very much for your explanation! You really benefited me a lot, my new sprint will be so wonderful to start with so much motivation to encourage . I hope your company does better and better and I hope I get some benefit from it, thanks Anna, thanks for this plugin, I will make the most of this plugin and become a platform for my own wealth creation and it's also free, quite good, anyway I love it and I love this beautiful patient customer service. Translated with www.DeepL.com/Translator (free version)