Merchants have mixed feelings about "Tapstitch: POD & Dropshipping". While some appreciate its innovative tools and product offerings, there are persistent issues reported with customer service, syncing products, and slow order processing times.
Key Strengths
Excellent 3D design tool that is user-friendly and versatile for laying out products.
Trendy clothing styles available for Print on Demand.
Good integration for starting a Dropshipping business with reasonable pricing for product quality.
Common Concerns
Issues with syncing products and inventory showing as sold out.
Unhelpful customer support and prolonged resolution times.
Overpriced shipping rates that impact profitability.
Technical issues such as website errors and connection refusals during product design.
Slow order processing and shipping times, leading to potential customer dissatisfaction.
Final Thoughts
"Tapstitch: POD & Dropshipping" offers promising features with its design tools and trendy product selection, yet it is hindered by significant technical and logistical challenges. Merchants who can navigate these hurdles may find success, but many may be deterred by the app's current flaws.
Bkoz Cross
Jan 14, 2025
on
Shopify
the catalogue of products are great, but items do not want to sync, inventory, always says sold out even when mannually trying to put in stock amount, i tried to go to there support for weeks and they never actually helped, i tried doing all sorts of trouble shooting and nothing, dont reccomend, would if the service actually worked...
Fenominal Fitness
May 16, 2023
on
Shopify
Waited over 10 days for an order placed May 3rd 2020 here it is May 16th still in processing. If you want slow and angry customers because you product not meeting deadlines then count these guys because they're piece of work.
Ps and I quote... "Can I ask for a refund if my order has not been shipped on time? We promise to complete the product within 3-7 working days, and we will ship your package no later than the 8th working day (calculated from the date you paid the order)."also here's the link as well to there so called promise. https://www.hugepod.com/en/blog/articles/return-and-refund