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NPS for POS

Develop by Shopify
Free plan available

"Collect, track, and analyze customer feedback post-POS sale effortlessly."

About NPS for POS

Launched May 26, 2026

Categories

Built by Shopify

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Description

Collect NPS feedback from customers after each POS sale. Track scores and trends in your admin.

NPS for POS lets you collect Net Promoter Score feedback after POS sale. Staff tap "Customer feedback" in the POS menu and the customer rates their experience from 0 to 10 with an optional comment. Track your overall NPS score, view trends over time, and compare performance across locations in the admin dashboard. Export responses to CSV anytime. Choose which locations collect feedback and set the customer-facing language to English, German, French, Italian, or Spanish.

NPS for POS lets you collect Net Promoter Score feedback after POS sale. Staff tap "Customer feedback" in the POS menu and the customer rates their experience from 0 to 10 with an optional comment. Track your overall NPS score, view trends over time, and compare performance across locations in the admin dashboard. Export responses to CSV anytime. Choose which locations collect feedback and set the customer-facing language to English, German, French, Italian, or Spanish. more
  • NPS score collection (0-10) with optional follow-up comment after POS sale
  • Admin dashboard with NPS score, trends over time, and per-location breakdown
  • Customer-facing prompt in 5 languages: English, German, French, Italian, Spanish
  • Export all responses to CSV from the dashboard
  • Enable or disable feedback collection per location

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