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Customer reviews: Ting ‑ Slack Notifications

Develop by Shopify

Reviews (15)

Overall rating
3.9

What Merchants Think

The app "Ting ‑ Slack Notifications" is highly regarded by merchants for its effectiveness in integrating Shopify with Slack, saving significant time and increasing productivity. Many users appreciate the seamless setup and the support team's responsiveness and willingness to assist with customizations, making the app a valuable tool for various business needs.

Key Strengths

  • Ease of use and seamless integration with Shopify and Slack.
  • Excellent customer support and responsiveness.
  • Custom automation and notification capabilities.
  • Great for productivity and real-time alerts for teams.
  • Useful for both commercial businesses and non-profit organizations.

Common Concerns

  • Initial setup can be challenging, but the support team is helpful.
  • Some users experienced difficulty with setting up tags and notes.

Final Thoughts

Ting ‑ Slack Notifications receives positive feedback for its reliability and outstanding customer service. The app effectively connects Shopify with Slack, offering useful features for diversifying business needs. Despite minor setup challenges, most users find the app to be an invaluable asset with a highly supportive team.

WildBounds

Oct 03, 2025  on Shopify

The support has fallen off a cliff. The in-app chat says “We reply immediately”, but I messaged (and emailed) them 4 days ago and still not had a response. When it works, the app works. But setting up new rules often requires help from them. So, without good support, the app really starts to lose it's value.

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