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Customer reviews: Nosto

Reviews (77)

Overall rating
4.5

What Merchants Think

Overall, merchants express high satisfaction with Nosto, highlighting its transformative impact on their e-commerce platforms. They consistently praise its ability to enhance customer personalization and drive significant improvements in conversion rates. The feedback reflects strong appreciation for the dedicated customer success team and seamless integration experience. Merchants regard Nosto as a crucial addition to their toolkit, essential for personalizing user experiences and boosting sales.

Key Strengths

  • Exceptionally supportive and proactive customer success team.
  • Comprehensive and customizable product recommendations.
  • Significant positive impact on conversion rates and average order values (AOV).
  • Easy integration and setup process.
  • Dynamic and responsive analytics to improve sales strategies.
  • User-friendly interface and seamless platform integration.

Common Concerns

  • Lack of ease and versatility in creating Facebook and Instagram ads.
  • Email marketing templates could be more engaging.

Final Thoughts

Nosto is highly regarded among merchants for its robust feature set, particularly in the realm of product recommendation and personalization, which are pivotal in enhancing user engagement and increasing sales. Its commitment to superior customer support and technical seamlessly makes it a top choice for businesses seeking to optimize their online presence. Despite minor drawbacks in social media ad flexibility and email template design, the app's overall value and effectiveness make it a recommended tool for any online retailer.

Style N Craft

Aug 05, 2016  on Shopify

It has been a nice app to have. I have been using it for over 6 months now. Pop up coupons have worked well for my store giving good returns. Would like more ease, versatility & flexibility in creating facebook & instagram ads. Did try the facebook ads a couple of times but there were no sales from them. Emails have not brought any sales either. They should make the email templates more engaging and better.

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