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Nitro Pulse

Develop by Shopify
Free plan available

AI-driven conversational support for Shopify stores: enhance discovery and engagement.

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About Nitro Pulse

Launched Mar 31, 2026

Categories

Chat Helpdesk

Built by Shopify

Address

Toronto, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Nitro Pulse is GenAI-powered sales & support assistant that helps shoppers get answers & take action

Nitro Pulse is an AI-powered conversational layer for Shopify stores that helps bridge the gap between customer intent and action. It enables brands to assist shoppers in real time with product discovery, order status, coupons, and support queries through natural conversations. Merchants get full control over chatbot behavior, training sources, and visual design, along with complete visibility into conversations, resolutions, and conversions to improve customer experience and drive revenue.

Nitro Pulse is an AI-powered conversational layer for Shopify stores that helps bridge the gap between customer intent and action. It enables brands to assist shoppers in real time with product discovery, order status, coupons, and support queries through natural conversations. Merchants get full control over chatbot behavior, training sources, and visual design, along with complete visibility into conversations, resolutions, and conversions to improve customer experience and drive revenue. more
  • Identify and engage shoppers with real-time AI conversations based on intent.
  • Resolve customer queries, product discovery, and order tracking.
  • Switch seamlessly from AI to human agents with full conversation context.

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