Nitro Pulse is an AI-powered conversational layer for Shopify stores that helps bridge the gap between customer intent and action. It enables brands to assist shoppers in real time with product discovery, order status, coupons, and support queries through natural conversations. Merchants get full control over chatbot behavior, training sources, and visual design, along with complete visibility into conversations, resolutions, and conversions to improve customer experience and drive revenue.

• Identify and engage shoppers with real-time AI conversations based on intent.
• Resolve customer queries, product discovery, and order tracking.
• Switch seamlessly from AI to human agents with full conversation context.