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Customer reviews: NH Dropshipping‑AI Fulfillment

Develop by Nihaojewelry

Reviews (16)

Overall rating
4.5

What Merchants Think

Merchants using Nihao Dropshipping generally express satisfaction with the app, citing a user-friendly interface, extensive product variety, and competitive pricing. However, a few inconsistencies in service and product management occasionally arise. Overall, users appreciate the reliable customer service and see the platform as a valuable tool for their e-commerce businesses.

Key Strengths

  • Intuitive and easy-to-navigate interface
  • Extensive and competitively priced product offerings
  • Excellent customer service and communication
  • Seamless Shopify integration
  • Quick and reliable order processing and delivery

Common Concerns

  • Issues with product price discrepancies during the import
  • Delays in product delivery
  • Lack of prompt response to customer inquiries
  • Missing or unresolved custom product issues
  • Need for improvement in packaging, search function, and media synchronization

Final Thoughts

Nihao Dropshipping is broadly well-received among merchants for its simplicity and efficient service. While there are some gaps to address in terms of product management and customer support, it remains a recommended platform for dropshipping due to its strong core features and excellent customer service.

SOS Alarm

Sep 24, 2025  on Shopify

Same products, same quality—at the most competitive prices with NHDropshipping. Direct global shipping, multiple logistics options, and excellent after-sales service

HTH Signs

Sep 24, 2025  on Shopify

NHDropshipping offers factory-direct pricing, branding, packaging, and 24/7 support. Enjoy fast, cost-effective shipping worldwide with US & Mexico local warehouses.

Trendy Crate

Sep 14, 2025  on Shopify

The prices are very competitive without compromising on product quality. I especially appreciate that they offer so many languages , it is easier for my international team to work with the platform. Delivery times to Europe have been consistent and faster than I expected. Great value for the money!

Premier Shop Uk

Sep 14, 2025  on Shopify

From packaging to inventory and shipping, everything is in one place, which saves me hours every week. Their customer service is friendly and available at any time, and they helped me resolve a shipping issue immediately. I recommend NHDropshipping to any new or experienced dropshipper looking for simplicity and quality

Gigly Style Uk

Sep 14, 2025  on Shopify

I have tried several suppliers, but NHDropshipping stands out for its reliability. They handle returns quickly and keep my buyers informed, which saves me headaches. Their logistics network is impressive , multiple shipping options let me balance speed and cost for each other. I feel like i finally have a trustworthy partner

YIPPY PETS

Sep 14, 2025  on Shopify

I’ve tried several dropshipping platforms, but none compare to NHDropshipping. Inventory management is seamless, the branding options make my store stand out, and the after-sales support is excellent. My customers are happier than ever with the faster shipping.

Dum Dum Uk

Sep 13, 2025  on Shopify

I’ve been using NHDropshipping for three months, and it has completely streamlined my workflow. The factory-direct pricing keeps my margins healthy, and the 24/7 support team is always quick to answer questions. Their US warehouse shipping is super fast — most of my customers get their orders within a week. Highly recommended for anyone serious about dropshipping

Quit Fillaw

Sep 13, 2025  on Shopify

What I love most is their branding service. They helped me design custom packaging that looks amazing, and it really elevates my store. Inventory updates are accurate, and shipping from Mexico has been a huge plus for my Latin American customers. A bit of a learning curve at first, but the support materials made it easy

Legrandnaturel

Aug 14, 2025  on Shopify

nul, rien intéressent, il ya pas produit sais vide copie coller comme ça tout est dit. nothing, nothing interesting, there is no product I know empty copy paste like that everything is said.

Lilora Juwelier

Jul 26, 2025  on Shopify

Tina from Nihao Customer Service was incredibly helpful in connecting my store. As a beginner, she guided me step by step, making the whole process very simple and stress-free. I really appreciate having a dedicated contact person I can reach out to in the future. Excellent service!

ORALYN

Jul 20, 2025  on Shopify

5-Star Review for Tina – Our Wonderful Nihao Agent I genuinely want to express my heartfelt appreciation for Tina’s outstanding support throughout my journey with Nihao. From the very beginning, Tina has been incredibly patient, responsive, and proactive in helping me with product selections, syncing, and all the fine details involved in launching my store. Her communication is always clear and thoughtful, and she goes above and beyond to ensure everything runs smoothly. Working with her feels less like a supplier relationship and more like having a reliable partner who truly cares about your success. Tina, thank you for your kindness, professionalism, and the personal touch you bring to every conversation. I’m truly grateful to have you as my agent, and I look forward to a long and successful partnership together! Warm regards, Founder – Oralyn Jewels

Enchanted Bounding

Jul 06, 2025  on Shopify

Outstanding Service from Tina! I had a wonderful experience thanks to Tina’s exceptional customer service. She was not only knowledgeable and efficient but also incredibly kind and patient throughout our interaction. Tina went above and beyond to make sure my questions were answered and that I felt supported every step of the way. It's rare to come across someone so dedicated and genuinely caring. Thank you, Tina, for turning what could’ve been a stressful situation into such a positive experience!

BLAKHOM

May 24, 2025  on Shopify

This app has the worst customer service. They mark orders as shipped without providing a tracking number, and you have to chase them for days to get any info. Live chat is useless; they tell you to wait for your account manager, who is never available. I contacted them for three days straight and got no real help. Update it has now been more than 10 days since I placed the order no tracking info. When I finally got a response from the account agent, they told me the order had been shipped the day before. I asked for the tracking number, and they said it wasn’t available yet because the order was actually shipped today. I asked for clarification, was it shipped today or yesterday? As usual, the agent disappeared without answering. Mind you, this order was marked as "shipped" 6 days ago.

BlakWardrob

May 24, 2025  on Shopify

I don’t recommend this app. Customer service is minimal and unhelpful, and there are frequent quality issues with the products when they finally arrive often after long shipping delays.

BLAKHOM

May 22, 2025  on Shopify

This app has the worst customer service. They mark orders as shipped without providing a tracking number, and you have to chase them for days to get any info. Live chat is useless they tell you to wait for your account manager, who is never available. I contacted them for three days straight and got no real help.

Criativaê

May 13, 2025  on Shopify

A integração com a Shopify é fluida e confiável. Os agentes oferecem um suporte extremamente profissional, sempre dispostos a resolver qualquer questão com agilidade. Os produtos entregues seguem exatamente o padrão acordado. Recomendo!

Ksa23

Mar 16, 2025  on Shopify

Achei o app bem facil de usar, minha gente Raquel é bem atensiosa e gentil e isso faz toda a diferença na hora de uma escala de produto. Agradeço pela experiencia

Winshape

Mar 14, 2025  on Shopify

Estou tendo uma ótima experiência com a Nihao Dropshipping. Agentes muito solicitos e resolutos em todas as situações até agora.

Mirê

Mar 10, 2025  on Shopify

Estou extremamente satisfeito com este app! A interface é intuitiva e fácil de usar, tornando o processo de pedido rápido e eficiente. A variedade de produtos é enorme, sempre encontro tudo o que preciso com ótimos preços. Além disso, a entrega é ágil e confiável, sempre dentro do prazo prometido. O suporte ao cliente também é excelente – tive uma dúvida sobre um pedido e fui atendido de forma rápida e educada. Sem dúvida, esse app se tornou minha principal escolha para compras! Recomendo a todos que buscam qualidade, praticidade e um ótimo atendimento.

Mi tienda

Feb 08, 2025  on Shopify

Hola! Tengo un problema con la aplicación al momento de importar los productos. En el apartado de lista de productos de lado izquierdo está un botón de + en el que se desglosan los variables y es ahi cuando no entiendo porque me aparece el mismo producto pero con un precio mayor y en la pagina se respeta el precio mas alto, no se donde puedo cambiar esos precios. Hice la prueba de compra y en mi tienda de shopify aparece el precio editado por mi pero al momento de pagar a NIHAO me cobra el precio mas alto. Necesito ayuda por favor.

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