Tina from Nihao Customer Service was incredibly helpful in connecting my store. As a beginner, she guided me step by step, making the whole process very simple and stress-free. I really appreciate having a dedicated contact person I can reach out to in the future. Excellent service!

5-Star Review for Tina – Our Wonderful Nihao Agent I genuinely want to express my heartfelt appreciation for Tina’s outstanding support throughout my journey with Nihao. From the very beginning, Tina has been incredibly patient, responsive, and proactive in helping me with product selections, syncing, and all the fine details involved in launching my store. Her communication is always clear and thoughtful, and she goes above and beyond to ensure everything runs smoothly. Working with her feels less like a supplier relationship and more like having a reliable partner who truly cares about your success. Tina, thank you for your kindness, professionalism, and the personal touch you bring to every conversation. I’m truly grateful to have you as my agent, and I look forward to a long and successful partnership together! Warm regards, Founder – Oralyn Jewels

Outstanding Service from Tina! I had a wonderful experience thanks to Tina’s exceptional customer service. She was not only knowledgeable and efficient but also incredibly kind and patient throughout our interaction. Tina went above and beyond to make sure my questions were answered and that I felt supported every step of the way. It's rare to come across someone so dedicated and genuinely caring. Thank you, Tina, for turning what could’ve been a stressful situation into such a positive experience!

This app has the worst customer service. They mark orders as shipped without providing a tracking number, and you have to chase them for days to get any info. Live chat is useless; they tell you to wait for your account manager, who is never available. I contacted them for three days straight and got no real help. Update it has now been more than 10 days since I placed the order no tracking info. When I finally got a response from the account agent, they told me the order had been shipped the day before. I asked for the tracking number, and they said it wasn’t available yet because the order was actually shipped today. I asked for clarification, was it shipped today or yesterday? As usual, the agent disappeared without answering. Mind you, this order was marked as "shipped" 6 days ago.

I don’t recommend this app. Customer service is minimal and unhelpful, and there are frequent quality issues with the products when they finally arrive often after long shipping delays.

This app has the worst customer service. They mark orders as shipped without providing a tracking number, and you have to chase them for days to get any info. Live chat is useless they tell you to wait for your account manager, who is never available. I contacted them for three days straight and got no real help.

A integração com a Shopify é fluida e confiável. Os agentes oferecem um suporte extremamente profissional, sempre dispostos a resolver qualquer questão com agilidade. Os produtos entregues seguem exatamente o padrão acordado. Recomendo!

Achei o app bem facil de usar, minha gente Raquel é bem atensiosa e gentil e isso faz toda a diferença na hora de uma escala de produto. Agradeço pela experiencia

Estou tendo uma ótima experiência com a Nihao Dropshipping. Agentes muito solicitos e resolutos em todas as situações até agora.

Estou extremamente satisfeito com este app! A interface é intuitiva e fácil de usar, tornando o processo de pedido rápido e eficiente. A variedade de produtos é enorme, sempre encontro tudo o que preciso com ótimos preços. Além disso, a entrega é ágil e confiável, sempre dentro do prazo prometido. O suporte ao cliente também é excelente – tive uma dúvida sobre um pedido e fui atendido de forma rápida e educada. Sem dúvida, esse app se tornou minha principal escolha para compras! Recomendo a todos que buscam qualidade, praticidade e um ótimo atendimento.