I was charged more than $100! the service never said anything about this. it said it was for something like $1 but unexpectedly charged this, and the fact that it never said anything about $100 is absolutely insane, you stole my money give it back

App keeps crashing and not doing what its supposed to do for me. Every time we get to the "Customize Your Store" store, it gives errors.

I paid 97$ for a store, It literally said something like 1$ and all I wanted to do was test it out. please give me a refund, I really apologize for this, but that's all the money I had. please give my money back

I want refund, i didnt want to subscribe it, i was only trying to test it free to see how it goes, i cant be paying for this service, will fuck me over the only budget i had, please i want my money back now.

Subject: Issue with Premium Service – Received Basic Store Instead Dear AI Store Builder Support, I hope this message finds you well. I recently purchased your One Product Premium Service with the Advanced Store package. However, upon reviewing what has been delivered, it appears that I have only received a basic store setup rather than the advanced version that was advertised. Additionally, I noticed that there are no ad videos included, which were clearly listed as part of the premium offering. Could you please look into this issue and advise on the next steps to ensure I receive the full premium package I paid for? Looking forward to your prompt response. Best regards,

Bad product and doesn't have any of the features it advertises. just dont waste your time, especially not for $97. I am extremely upset I even fell for this. There doesnt seem to be a good reliable way of contacting support for a refund except an email.

False advertisement was advised there would be a list of features, but where do we locate them on the build your store website. The website was decent I requested a refund and still no response. This was not worth $97 I'm disappointed and upset that my money was taken for very basic website. No real support besides the email, no one to reach out to for the support they advised.

Was charged erroneously $100+ when the service was marketed as $1. No support chat available.. just an email sent to the wind. No option to cancel or refund immediately after charge was made...

They gave me a full refund even that they have a No refund policy, so i really am thankfull for that.

Renato Gaia from build your store.ai is a 10/10 customer service agent. He helped me right away and his emails were lighting fast. 5stars all the way