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Customer reviews: CedCommerce Newegg Connector

Develop by CedCommerce
<h3>What Merchants Think</h3> <p>The "CedCommerce Newegg Connector" receives mixed reviews from merchants. It is appreciated for its functionality and excellent customer support, especially for those willing to put in the time to optimize its use. However, there are notable frustrations with initial setup challenges and communication issues with support. Merchants report both smooth operations and significant hurdles, reflecting a varied user experience.</p> <h3>Key Strengths</h3> <ul> <li>Excellent and attentive customer support, with specific team members praised for going above and beyond.</li> <li>The ability to selectively sync specific collections and products to Newegg.</li> <li>Real-time synchronization and smooth functionality after setup.</li> <li>Helpful in managing and uploading large inventories efficiently.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Setup issues with recurring errors and a difficult initial integration process.</li> <li>Limited support hours only available in India, with slow response times.</li> <li>Challenges with product mapping and syncing leading to partial or ineffective integration.</li> <li>Communication challenges with support being limited to Skype without proper email trails.</li> </ul> <h3>Final Thoughts</h3> <p>The "CedCommerce Newegg Connector" is a powerful tool with excellent support, offering real-time synchronization and flexibility for integrating products with Newegg. While some merchants experience initial setup difficulties and communication challenges, others find it to be a valuable and effective solution. It is best suited for users who may need and appreciate extensive support and are willing to navigate the initial setup hurdles.</p>

Reviews (22)

Overall rating
3.5

What Merchants Think

The "CedCommerce Newegg Connector" receives mixed reviews from merchants. It is appreciated for its functionality and excellent customer support, especially for those willing to put in the time to optimize its use. However, there are notable frustrations with initial setup challenges and communication issues with support. Merchants report both smooth operations and significant hurdles, reflecting a varied user experience.

Key Strengths

  • Excellent and attentive customer support, with specific team members praised for going above and beyond.
  • The ability to selectively sync specific collections and products to Newegg.
  • Real-time synchronization and smooth functionality after setup.
  • Helpful in managing and uploading large inventories efficiently.

Common Concerns

  • Setup issues with recurring errors and a difficult initial integration process.
  • Limited support hours only available in India, with slow response times.
  • Challenges with product mapping and syncing leading to partial or ineffective integration.
  • Communication challenges with support being limited to Skype without proper email trails.

Final Thoughts

The "CedCommerce Newegg Connector" is a powerful tool with excellent support, offering real-time synchronization and flexibility for integrating products with Newegg. While some merchants experience initial setup difficulties and communication challenges, others find it to be a valuable and effective solution. It is best suited for users who may need and appreciate extensive support and are willing to navigate the initial setup hurdles.

Optdex

Jun 25, 2024  on Shopify

It was working, but the feeds and profiles stopped syncing correctly, and then the order feed stopped working. Tried to do support, but support hours are only in India. They only use Skype, so you can't even get a proper email chain to flow. Canceling our subscriptions and finding an alternative for Newegg.com/Business and Canada.

JemJem

Sep 12, 2023  on Shopify

We've been trying to get this setup to feed our products but it's not working as intended and has many errors that constantly need support which does not respond quickly and 30 day trial is already over and made us pay and still not working. We are waiting to hear back on other issues again. Not sure if this can work for us in a long term. They fix 1 issue after 2 weeks and other issues pops up right after and need to wait for them to respond for days.

Store Wolf

May 23, 2021  on Shopify

Great app. Great Support. It works, and they are always there to help or resolve issues or even implement new features for you.

Whitaker Brothers

May 11, 2021  on Shopify

CED has been absolutely invaluable in our integration with NewEgg. We were thrilled to be able to add just a specific collection to the NewEgg marketplace, insuring only our most desirable and profitable products went on offer there. Swati Singh, our biz dev and support Jedi has made the whole process painless, she is...just aces, full stop. She's gone above and beyond mere customer support, and has been a sterling source of sagacity through the whole experience. Highly recommend, five stars.

New Cell Phone

Jul 07, 2020  on Shopify

I synced product feed with Newegg successfully and It works well. very friendly and helpful customer service. With this Newegg integration app I could update price differently from Shopify. I was about to give up cause there were many errors to sync Shopify product feed. And I couldn't figure out reason by myself. But with great help from customer center I could sync all well. They helped me to set up all and integrate it to newegg. I recommend this app.

Silarius

Sep 11, 2019  on Shopify

I used Cedcommerce app to help me sync my Shopify store to Newegg platform. The App functionality was great and smooth with no issues. I worked closely with Swati , which was amazing , and gave me the best service I could expected. It was truly a pleasure to work with her and Cedcommerce team. I first used the trail version and communication was great , I then move to purchase the plan , until now all is smooth and working. The App gives the real time synchronization , the steps are very easy and smooth.

Jaspertronics.com

Aug 23, 2019  on Shopify

CED and their team have been truly helpful in the installation and configuration of this app. We have a very large amount of products in our store. While some things have not been perfect, their development team has always been extremely helpful to get things working quickly and efficiently, essentially perfecting the process. I have had quick and direct contact with a number of different team members over time to get our account to where it is. It is a certain time saver. Great team to work with. We will be installing the other marketplace apps as well. Definitely a good investment to help save a lot of time and effort. Thank you again Swati, Anubhav, Neha, and Srajan! Your help and professionalism is appreciated!

HeartRateMonitorsUSA.com

Jun 18, 2019  on Shopify

I cannot give an honest review on this app at this time, the product mapping to Newegg is a nightmare. 2 weeks in still only have 10% of my items listed.

Beauty N Fashion

Jul 13, 2018  on Shopify

Great app with great customer service! The app allows us to quickly integrate and upload inventory to NewEgg. Thanks! My special thanks to Anupriya, Neha and Dan for their biggest support.

Otc Shoppe Express

Mar 28, 2018  on Shopify

Great app with great customer service! The app allows us to quickly integrate and upload inventory to NewEgg. Thanks!

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