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Customer reviews: Dropshipzone

Develop by Dropshipzone

Reviews (32)

Overall rating
4.5

What Merchants Think

Merchants generally have a very positive experience with Dropshipzone, appreciating its user-friendly platform and exceptional customer service. Users highlight that the dedicated account managers, like Lewis, Katie, and Vivien Liow, enhance their setup and operational processes. Most reviews express satisfaction with the app's features, product diversity, and efficiency in managing inventory and orders. The app is seen as a valuable partner for growing their business, especially with its seamless integration with platforms like Shopify.

Key Strengths

  • Exceptional customer support and dedicated account managers.
  • User-friendly platform that simplifies product additions, pricing updates, and inventory management.
  • Seamless integration with platforms like Shopify and eBay.
  • Overall flexibility to automate processes such as order processing and shipping.
  • Diverse and extensive range of products with regular updates and promotions.
  • Efficient shipping and reliable couriers.

Common Concerns

  • Some users experienced performance issues when importing large product lists.
  • Missing features such as bulk updating prices/margins and product attribute searches.
  • Occasional technical teething problems, though anticipated to be resolved.

Final Thoughts

Overall, Dropshipzone receives high praise for its robust features, excellent customer service, and efficient integration capabilities. While there are minor concerns regarding certain features and performance issues, merchants are optimistic that these will be resolved. Dropshipzone is highly recommended for retailers seeking a reliable and supportive dropshipping platform to enhance their business operations.

MyHappyGift

Mar 13, 2025  on Shopify

I've been a DSZ customer for many years, and only using the DSZ app for 6 months. Overall is ia good experience, simple to use and fits my needs and purpose. The app automatically reduces stock QTY to 0 if QTY reaches a certain threshold, I'd like this setting to have "1,2,3,4" options. It would be helpful if it has additional filter options like the DSZ website does, such as the ability to filter AU Free Shipping - non direct import. Overall, good and easy app to use.

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