Dropshipzone logo

Customer reviews: Dropshipzone

Develop by Dropshipzone

Reviews (30)

Overall rating
4.6

What Merchants Think

Merchants generally have a very positive experience with Dropshipzone, appreciating its user-friendly platform and exceptional customer service. Users highlight that the dedicated account managers, like Lewis, Katie, and Vivien Liow, enhance their setup and operational processes. Most reviews express satisfaction with the app's features, product diversity, and efficiency in managing inventory and orders. The app is seen as a valuable partner for growing their business, especially with its seamless integration with platforms like Shopify.

Key Strengths

  • Exceptional customer support and dedicated account managers.
  • User-friendly platform that simplifies product additions, pricing updates, and inventory management.
  • Seamless integration with platforms like Shopify and eBay.
  • Overall flexibility to automate processes such as order processing and shipping.
  • Diverse and extensive range of products with regular updates and promotions.
  • Efficient shipping and reliable couriers.

Common Concerns

  • Some users experienced performance issues when importing large product lists.
  • Missing features such as bulk updating prices/margins and product attribute searches.
  • Occasional technical teething problems, though anticipated to be resolved.

Final Thoughts

Overall, Dropshipzone receives high praise for its robust features, excellent customer service, and efficient integration capabilities. While there are minor concerns regarding certain features and performance issues, merchants are optimistic that these will be resolved. Dropshipzone is highly recommended for retailers seeking a reliable and supportive dropshipping platform to enhance their business operations.

MEERKAT ONLINE

Feb 06, 2025  on Shopify

I have been using Dropshipzone for a few months now. Very impressed by the promptness with which the team respond to any questions and are willing to go beyond the normal. I find it easy to add products, update pricing and make any other changes. They have an extensive range of products and are constantly updating the specials. I look forward to growing our business with Dropshipzone behind us. Special thanks to Jonathan for being very proactive.

Deals4Less

Nov 20, 2024  on Shopify

I have recently come on board as a retailer with Dropshipzone, and my experience so far has been nothing short of amazing. From day one, the support provided by their team has been exceptional. A special thank you goes to my Account Manager, Lewis, who has been incredibly helpful and responsive throughout the entire setup process. Lewis took the time to understand my business needs, provided clear guidance, and ensured that every step was seamless and stress-free. Dropshipzone offers a diverse and high-quality range of products that perfectly complement my store’s offerings. The variety allows me to cater to a wide range of customer preferences, enhancing my ability to meet market demands effectively. Additionally, the platform is user-friendly, making tasks like inventory management, order processing, and shipment tracking straightforward and efficient. What truly stands out is Dropshipzone’s commitment to retailer success. Lewis’ timely responses and proactive support have made a significant difference in getting my business up and running smoothly. It’s evident that Dropshipzone values their partners and goes above and beyond to ensure their satisfaction. Overall, my onboarding experience with Dropshipzone has been exceptional. The outstanding support from Lewis, combined with their extensive and diverse product offerings, makes Dropshipzone an ideal dropshipping partner for any retailer. I highly recommend Dropshipzone to fellow retailers looking for a reliable and supportive dropshipping platform to help grow their business. If you're located in Australia and considering using dropshipping as your business model, I HIGHLY suggest you look into Dropshipzone. The customer service team have also been incredible, responsive and helpful. Thank you, Lewis, and the entire Dropshipzone team, for making my start so positive and promising!

Aussie Christmas Co.

Oct 10, 2024  on Shopify

Tanya provided exceptional customer service and was a huge help throughout the entire setup process for my website. Her guidance was clear, prompt, and professional, making what could have been a complicated experience smooth and stress-free. I couldn’t have asked for better support!

NuSea

Oct 09, 2024  on Shopify

Easy to use! Good integration with shopify store. Very friendly customer support team to follow up and fix the issues in time. Our account manager katie is very excellent, always offering good advices and helping to solve problems. Overall a very good experience with Dropshipzone. Thanks DropshipZone Team.

ShopFrenzy

Sep 02, 2024  on Shopify

Great App. Good integration with shopify store. Best bit is that you get a dedicated account manager person to help you out when you need help. Our account manager Hanice is excellent, always willing to help and listen to problems and feedback openly. Overall a very good experience. Thanks DropshipZone Team.

Mastery Home Au

Aug 11, 2024  on Shopify

Fantastic app with outstanding support from the Dropshipzone team! My account manager, Vivien Liow, has been incredible, and always ready to help with solutions to make you satisfied. Dropshipzone has made it effortless to automate my store, handle inventory updates, and sync price changes automatically, so I never have to worry about monitoring these details. The regular promotions and great product selection make it easier to boost sales. Shipping is prompt, and their couriers are very reliable. The app makes the whole process smooth and rewarding.

Kids Toys Warehouse

Aug 06, 2024  on Shopify

Awesome app and fantastic support from the Team! Our Account Manager, Vivien Liow, helped us in getting a real good price from the supplier as we are purchasing bulk. With Sofortig, Dropshipzone has made it super easy to automate my Shopify store. The regular promo helps to make sales too! Additionally, they never fail to provide solutions for any issues post-purchase. Thanks, Dropshipzone Team!

indoors out furnish

Jul 21, 2024  on Shopify

Great app with excellent integration features in Shopify, easy to use and greatly simplifies my daily tasks. I highly recommend the Dropshipzone app!

PEEPY PEEPS

Jul 15, 2024  on Shopify

Great app. Excellent support, always improving. Dropshipzone has given me the ability to automate my Shopify Store and include Great Products and nice prices. With regular inventory levels and price changes I no longer have to monitor and update these details on my account. Thank you Dropshipzone Team!

Planters Raised Gardens

Jan 06, 2024  on Shopify

I have been using this app now for 9 months and have seen some great improvements over this time along with a lot of new products being added constantly. Our dedicated team manger Novia has been great in not only answering my questions but sending information and ideas my way. The app works seamlessly, shipping is very prompt and their couriers are very helpful the few times I have had to follow up on shipping during the busy months. Products are easily uploaded and any price increases are automatically synced to my store. You do have to be realistic about profit margins, but considering your not holding stock, not despatching orders it is rewarding for your input and this app makes light work of it.

Outdoorium Pty Ltd

Jul 13, 2021  on Shopify

I have used this app for the last 6 months and with the amount of SKU's we have it certainly makes life much easier, the new fulfilment function is also awesome too. There are a few things we would like to see in the future if possible such as; Being able to push a price/margin update to all the products yourself if you decide to change the margin rather than having to do manually one at a time. Also to be able to have the choice to bring over the shipping costs table on the bulky goods into the description. All in all we love it!

Simple Life Hub

Jul 12, 2021  on Shopify

Great app. Sofortig has given me the ability to advice and automate my eBay business. With regular inventory levels and price changes I no longer have to monitor and update these details on my eBay account.

The Bargain Shop Australia

Jun 04, 2021  on Shopify

Most of the time it is good, it still has some teething problems which I hope they fix. I have a large number of products.

Shoplane Australia

Aug 10, 2020  on Shopify

So far so good, It works fine when you a import a few items , slows down and causing browser crash while importing large list . Its lacking few important features like search products with free shipping , shipping charges , product attribute search like 'bulky or heavy item' Inventory updates (stock quantity) Hoping that the new features will be added by the developers soon . Thanks for this app , saves 100s of hours of working with CSV and XSL files

Scroll to Top