Affiniv Net Promoter Score NPS

Develop by Shopify

$25-$199

/ Month

Free plan available

Boost customer retention with AI-driven NPS surveys and analytics.

About Affiniv Net Promoter Score NPS

Launched Dec 08, 2021

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

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Description

Net Promoter Score (NPS) & Post-Purchase Survey to Collect Customer Feedback and Get Insights

Affiniv is a NPS survey and analytics app that helps brands increase customer retention. Create branded Net Promoter Score (NPS) surveys in minutes & send them via multiple channels. Get high response rates with automated triggers (eg, 5 days after purchase) and reminders. Dive deep into customer responses with an AI-powered analytics dashboard. Set up alerts and automate post-response workflows for timely actions. Delight your customers by fixing issues that affect your customer experience.

Create branded NPS surveys in minutes. Add follow-up questions & branching logic
Send surveys via Email, WhatsApp, SMS, Thank You Page, Order Status Page, etc.
Increase response rates by automating survey triggers and reminders.
Get deep actionable insights from AI-powered analytics dashboard.
Integrate with CRM and tech stack for post-response workflows. No coding needed.