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Customer reviews: Nembol: Sync & Edit instantly

Develop by Nembol Inc

Reviews (95)

Overall rating
3.6

What Merchants Think

Merchants have mixed feelings about "Nembol ‑ eBay Amazon Etsy sync". While some users appreciate its comprehensive features and user-friendly interface for managing cross-platform listings, many others express frustrations, particularly with customer service and specific functionalities. The app shines in its ability to publish products to multiple channels, although it seems to lack smooth operational processes for inventory updates and order management.

Key Strengths

  • Efficient cross-platform listing and inventory management capabilities.
  • User-friendly and intuitive interface, easy for non-technical users.
  • Helpful and friendly support staff when available.
  • Capability to convert listings between platforms like eBay to Shopify and vice versa.
  • Flexibility in price setting and management across different sales channels.

Common Concerns

  • Poor customer service response times and lack of effective resolutions.
  • Issues with automatic order fulfillment across channels, requiring manual intervention.
  • Frequent errors and system limitations, such as deleting products or account management functions.
  • Recent interface changes not well received by some long-term users.
  • Inconsistent performance in updating inventory quantities across platforms.

Final Thoughts

"Nembol ‑ eBay Amazon Etsy sync" is a promising tool for merchants aiming to manage multiple sales channels efficiently. Its cross-listing abilities and intuitive use are commendable. However, recurring issues with customer service and essential functions like inventory updates detract from its potential. While it could be the go-to solution for some businesses, improvements in customer support and system reliability are crucial for broader satisfaction and increased usability.

HowlinLemon

Jul 01, 2024  on Shopify

Pretty much useless. Terrible customer service takes ages for anyone to get back to you. The real problem is any order made on any channels do not get automatically fulfilled after fulfilling in shopify, you have to manually put all your tracking info in to every order on every channel. All the other inventory management systems do this automatically. I can't actually understand what you would use this for as it misses all the main basic functionality you would need.

JumpingBugzy

Jan 10, 2024  on Shopify

Avoid we have used them for 2 years, recently they have asked if we would like to be moved to new interface with an option to moving back to old system for whatever reason. After the change they refused to move us back to old system. Furthermore they have the changed data we were relying on our listings. Customer service not replying to messages.

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