Nembol ‑ eBay Amazon Etsy sync logo

Customer reviews: Nembol ‑ eBay Amazon Etsy sync

Develop by Nembol Inc

Reviews (94)

Overall rating
3.7

What Merchants Think

Merchants have mixed feelings about "Nembol ‑ eBay Amazon Etsy sync". While some users appreciate its comprehensive features and user-friendly interface for managing cross-platform listings, many others express frustrations, particularly with customer service and specific functionalities. The app shines in its ability to publish products to multiple channels, although it seems to lack smooth operational processes for inventory updates and order management.

Key Strengths

  • Efficient cross-platform listing and inventory management capabilities.
  • User-friendly and intuitive interface, easy for non-technical users.
  • Helpful and friendly support staff when available.
  • Capability to convert listings between platforms like eBay to Shopify and vice versa.
  • Flexibility in price setting and management across different sales channels.

Common Concerns

  • Poor customer service response times and lack of effective resolutions.
  • Issues with automatic order fulfillment across channels, requiring manual intervention.
  • Frequent errors and system limitations, such as deleting products or account management functions.
  • Recent interface changes not well received by some long-term users.
  • Inconsistent performance in updating inventory quantities across platforms.

Final Thoughts

"Nembol ‑ eBay Amazon Etsy sync" is a promising tool for merchants aiming to manage multiple sales channels efficiently. Its cross-listing abilities and intuitive use are commendable. However, recurring issues with customer service and essential functions like inventory updates detract from its potential. While it could be the go-to solution for some businesses, improvements in customer support and system reliability are crucial for broader satisfaction and increased usability.

HowlinLemon

Jul 01, 2024  on Shopify

Pretty much useless. Terrible customer service takes ages for anyone to get back to you. The real problem is any order made on any channels do not get automatically fulfilled after fulfilling in shopify, you have to manually put all your tracking info in to every order on every channel. All the other inventory management systems do this automatically. I can't actually understand what you would use this for as it misses all the main basic functionality you would need.

A Thousand Gifts

Jun 05, 2024  on Shopify

I discovered Nembol when I was wanting to convert listings form my ebay store to Shopify. Elisabetta was very informative, patient and helped me with all my questions. The best thing that stands out to be about Nembol was the features in it and the customer service

ProfessBooks

Mar 21, 2024  on Shopify

Cross listing applications in today's age are often riddled with errors, and while I'm not going to say that Nembol is perfect, I have always received good customer service and any problems I have had have been resolved promtly and completely. Overall I find the application to be the best cross-listing app out there for any purpose.

JumpingBugzy

Jan 10, 2024  on Shopify

Avoid we have used them for 2 years, recently they have asked if we would like to be moved to new interface with an option to moving back to old system for whatever reason. After the change they refused to move us back to old system. Furthermore they have the changed data we were relying on our listings. Customer service not replying to messages.

Der Opal Store

Dec 18, 2023  on Shopify

Ich habe endlich ein Programm gefunden, mit dem ich eBay-Produkte in Shopify importieren kann. Die Bestellungen können auch importiert werden und die Preisregeln sind klasse. Z.B kannst du eBay-Produkte 10% teurer machen als die in Shopify. Nembol ist zudem zuverlässig. Was ich mir noch wünschen würde, ist, dass du die Produktpreise auf einmal z.B um 5€ reduzieren kannst. Aktuell ist das nur mit z.B. 5% möglich. Nembol ist eine Klasse Software und ich bin froh sie gefunden zu haben.

Candan's Surprise

Nov 16, 2023  on Shopify

I can't delete products for 4 days, constantly giving errors. I want to remove my Shopify account, the system does not allow. It constantly gives an error for something. I think it will be a much better application if it is developed a little more. I don't want to ignore your efforts and that's why I want to say that the application is useful and the interface is simple. Your application is a bit problematic and your customer service is very bad.

Toprank Sport™

Jun 08, 2023  on Shopify

Leaving Nembol a positive review is a simple yet effective way to support the business and boost customer satisfaction. Customers who take the time to leave a review for Nembol will contribute to improved customer feedback and help to make the process of selecting a product or service easier. With minimal effort, a positive review can make a significant difference. Reviews can also help new customers to make an informed decision when selecting a product or service. A positive review can also provide helpful insight into customer experiences, which can help the business to continuously improve their offerings.

Vintage Memories and More

Jan 05, 2023  on Shopify

We have been with Nembol from the start of selling on multiple platforms, we could not ask for better service, fast response time, and an all around amazing product! Anyone wanting a product that keeps inventory straight without having to worry, Nembol is the ONLY choice! Each person we have worked has gone beyond the call of duty to help us and answer questions very quickly. Great Product and Super Staff!!

Salvaged Outfitters

Apr 15, 2021  on Shopify

The customer service on Nembol has been very disappointing. I've reported issues on inventory qty updates across channels for months now, and no one can give me a straight answer. First I was told that it was a 'bug' that will be fixed 'soon' (no ETA provided), then I'm told that I have to check on 'Errors', however am not given any direction on how these Errors need to be resolved. This has meant that I am manually checking inventory stock for hundreds of items each day. Trying to organise a phone call to resolve this with Guido or Nicholas has also proven to be frustrating where I am told he can't make it, yet I am not given an alternative time. I am still waiting for a meeting invite to materialise. In saying all of this, I will be fair in saying that it is fairly simple process to connect all your channels and select specific items to publish across channels. The challenge is in keeping those items published and up-to-date when any changes need to happen - eg. a price drop, inventory update. And more importantly, in my case, having reliable customer support that is able to talk you through why things aren't functioning as they should, and what the resolution is. I am happy to give a fair and updated review of this app once I receive proper resolution from the Nembol team (particularly if it is my error that has been not/poorly communicated to me), but until this happens, my review stands that this is an underwhelming app that has proven to be more trouble than it is worth. //UPDATE// I had a great call with Nicholas who was very helpful in assisting with troubleshooting the issue. I strongly recommend pushing for a phone call if you are stuck, as this was way quicker to troubleshoot issues. Unfortunately, the issues I had flagged in my earlier review have still not yet been resolved, but at least I now have the tools to mediate any issues while the team work on finding a fix. Will continue to update this review as we progress.

Sage Inspirations Artisan Jewelry

Jul 30, 2020  on Shopify

I have been a user of Nembol since 2017 and just recently upgraded my subscription to a higher level. I have both Shopify & Etsy and needed an app that could help me push my Shopify products to Etsy. There are not many apps out there than can do that btw, and the other ones I tried were so complicated--I gave up trying to figure out. Not the case with Nembol. The app is SUPER easy to use--which is important to me because I don't have time to learn programming to make my shop work. It's actually been exactly what I needed and has saved me tons of hours. I am also able to push products that I had in my Etsy store to Shopify--so it's a two-way push if you want it to be. It will also help monitor inventory from one channel to the other. What I like most is that I don't have to replicate the photos or the product descriptions (which in some cases are lengthy). I just push a button to publish it on a new channel. Now that I have access to other channels, I may even expand my business to include those as well. I also want to say that the Nembol customer service is FAST and super helpful and very friendly. THANK YOU for this app--it has greatly helped me transition my business to more of an on-line presence from being just a brick-and-morter shop--I now can expand to the world! This is now needed since I've had to temporarily close our business to the public due to Covid. Thank you again!

Depronto

Mar 04, 2018  on Shopify

Good customer service. Nice people and very patient Was using another app now will only work with Nembol. :) Good job guys!

Wayback

Jan 12, 2016  on Shopify

Great App! We were able to list to all of our marketplaces at once - right through a smartphone I used the iPhone app version, and just posted to Amazon, Ebay, Etsy, Facebook, Pinterest, Shopify and Twitter with a just a push of the button. Seems to have a wide reach with very little effort. Incredible, I highly recommend!

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