Between the order landing and the money arriving, a lot happens that a dashboard does not show: orders nobody called, parcels stuck at a courier, stock that no longer matches the shelf. NDA CRM brings that work into one place. Agents confirm orders by phone with the customer's history in front of them. Parcels are tracked across every connected courier. Stock is reserved on confirmation, and profit is calculated after what you paid for the goods, courier fees and returns.

• Call centre that confirms orders by phone, with customer history on the row
• Tracking across every connected courier, so stuck parcels show up early
• Warehouse with goods receipts, stock counts and stock reserved on confirmation
• Real profit per order and per product, after goods, courier fees and returns
• Delivered parcels matched against courier settlements, so unpaid ones surface