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Customer reviews: Nash ‑ Reliable Local Delivery

Reviews (20)

Overall rating
4.8

What Merchants Think

Merchants are generally very pleased with "Nash ‑ Reliable Local Delivery," describing it as an efficient and essential tool for small and growing businesses. Users appreciate its ease of integration with platforms like Shopify and its ability to streamline delivery processes with flexibility and reliability.

Key Strengths

  • Highly flexible delivery options accommodating own drivers or Nash's service.
  • Fast and efficient deliveries, enhancing customer satisfaction.
  • Customizable tracking page adds professionalism.
  • Seamless Shopify integration.
  • Responsive and helpful customer support.
  • User-friendly interface and easy onboarding process.

Common Concerns

  • Issues with driver errors, such as swapping deliveries.
  • Limited multi-location support affecting inventory management.
  • Lack of some advanced features, like multi-route trips for Shopify merchants.
  • Some negative customer service experiences in handling errors.

Final Thoughts

"Nash ‑ Reliable Local Delivery" is well-received for its flexibility, simplicity, and strong support, making it a valuable asset for many merchants. While there are a few areas of improvement, particularly concerning advanced features and multi-location support, the app overall enhances operational efficiency and customer satisfaction, especially for small businesses.

Heaven Sex Shop

Dec 11, 2024  on Shopify

Nash is an incredible app that I highly recommend for any small business. It’s a game-changer that saves both time and money, offering unmatched flexibility. Whether you want to use your own drivers, rely solely on Nash, or combine the two, this app handles it all seamlessly. Deliveries are fast, affordable, and efficient, making it an essential tool for growing businesses. One feature I absolutely love is the customization of the tracking page—it’s such a thoughtful and professional touch. In the life of a small business owner, this app is as essential as having internet access itself. It’s a well-designed, smart solution that deserves five stars. Highly recommend!

Snowcubes

Aug 13, 2024  on Shopify

Easy to use and dispatch a delivery to a customer with Uber or Roadie. Their support is helpful. I wish they support multi-route trips for Shopify merchants in the future!

True Glory Hair

Jun 02, 2024  on Shopify

We've had great experiences with Nash Delivery. Our customers love getting their orders quickly and without hassle. It's been a fantastic addition to our service!

Penfield Collective

May 30, 2024  on Shopify

We love how easy Nash makes it for our customers to get their orders quick and seamlessly. Everything has been working out well for us. The support team is amazing too!

OneHydraulics

Apr 15, 2024  on Shopify

Great app! Easy way to get into local delivery. Works easily with Shopify and when we had questions Nash had quick answers. Nash made local delivery just as easy as our standard parcel shipping.

The Gifted Basket

Feb 02, 2024  on Shopify

2/2/24 After a productive conversation with Gabriella, I was heard. The issues I had in December were acknowledged, and an apology was made without first placing blame on me or UBER. I am pleased that the accounting department found a way to pay the refund owed to me promptly. While I would not use the platform again, it could benefit those in a different industry. 1/22/24 - The app is crap, and so is their customer service. A driver swapped two deliveries. When I reached out to Nash CS, I was told they could do nothing; I would need to recreate the gifts and request new deliveries, then reach out to UBER for a refund. To make matters worse, they have yet to give me my credit from UBER.

The Local Space

Jan 08, 2024  on Shopify

I'm sure it could be a great app, but it doesn't work for stores that have multiple locations. It will pull the inventory from wherever, it doesn't link into the native shopify local delivery settings unfortunately.

La Wagyeria

Nov 01, 2023  on Shopify

The onboarding customer service was Excellent. The whole team was very helpful, and reply to any request in a timely manner. The app is very user friendly. 100% recommended

Con Leche

Oct 30, 2023  on Shopify

App allows you to be able to offer delivery to your customers in minutes, integrating with Uber, Roadie, and others.

Sear - Fusion Home Dining

Oct 23, 2023  on Shopify

Save so much in the long run. Great app & easy to use! Hassan is the goat of all developers, he went out of his way to customize my checkout page for a seamless customer journey.

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