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Customer reviews: Meta & Facebook Pixels by Nabu

Develop by Shopify

Nabu for Facebook Pixel helps Shopify merchants optimize Facebook ad tracking and analytics. This review covers its features, performance, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (85)

Overall rating
4.9

What Merchants Think

The "Meta / Facebook Pixel by Nabu" app is generally well-received by merchants for its ease of use and effectiveness in solving complex Facebook Pixel issues. Many users highlight the app's seamless setup process and commend its ability to integrate effortlessly. Additionally, the support team, particularly members like Ashwitha and Neha, is frequently praised for their professionalism and responsiveness, making the user experience smooth and straightforward.

Key Strengths

  • Easy and seamless setup for the Facebook Pixel.
  • Effective problem-solving for tracking issues.
  • Responsive and helpful support team.
  • Free features for up to 1,000 products with unlimited variants.
  • Bypasses iOS 14+ restrictions successfully.

Common Concerns

  • Some merchants reported unfriendly or unhelpful support experiences.
  • A few users encountered technical issues initially.
  • Complexity in understanding instructions for non-technical users.

Final Thoughts

Overall, "Meta / Facebook Pixel by Nabu" performs exceptionally well in simplifying Facebook Pixel integration and troubleshooting. Despite some reports of sporadic support issues, the app is highly recommended for its efficiency and excellent customer service, especially for those less familiar with technical setups.

NutriPulse

Nov 25, 2025  on Shopify

Atendimento muito satisfatório. Caso tenham alguma dúvida, entrem em contato com o suporte, eles me ajudaram a configurar o pixel corretamente e está tudo funcionando.

HLY & CHOCCICO

Oct 15, 2025  on Shopify

Currently, the tracking performance of this program is quite good. The support staff is also very proactive in collaborating to solve problems, which makes it worth recommending.

Dena Home

Oct 13, 2025  on Shopify

Priya was very helpful, answering all my questions. They provide excellent integration and I would like to thank Neha for her extra support and significant help.

ActivFit

Oct 09, 2025  on Shopify

Chantal Vaulet

Sep 22, 2025  on Shopify

Works great, fast and gives good data. If needed, the support team is very fast to respond

LINE NATURA

Sep 08, 2025  on Shopify

the best of all: customer support. Amazing and super comfortable to install, update and keep working along the time. Super!

Keya Seth Aromatherapy

Aug 25, 2025  on Shopify

Very fast Resposne from Ashwitha,hope to have a long term relation with the company.

Billard Brando

Aug 22, 2025  on Shopify

TaleezDeals

Aug 20, 2025  on Shopify

This app is great for pixel installation; makes it easy and fast, especially with the support of Iram,top-of-the-line support, who assisted me every step of the way, and checked and confirmed everything was operational.Support rated 10/10!!

Revvies UK

Aug 16, 2025  on Shopify

I have just installed this and it was very easy and support quickly jump online with me to ensure it was all working correctly.

JaiCart

Aug 16, 2025  on Shopify

Ideal Textiles

Aug 13, 2025  on Shopify

Excellent and Speedy Support! I was having an issue with my Meta Pixel conversion data not being accurate. I reached out to support and Priya was able to diagnose the problem in just a few minutes. She quickly identified that I had a conflict with another app using the same pixel. She explained the issue clearly and gave me a simple solution that worked immediately. Fantastic, efficient, and super helpful support!

NEA | New Era Ayurveda for Modern India

Aug 06, 2025  on Shopify

Zeronicks UK

Jul 30, 2025  on Shopify

Very nice app, great support

Moonlights-Design

Jul 29, 2025  on Shopify

aakash is super helpful. Highly recommend to anyone who is not familiar with setting up facebook pixel

CT Lingerie

Jul 28, 2025  on Shopify

I came across Nabu while pulling my hair out trying to get my Facebook Pixels set up for my store. The process was fast and seamless. I reached out to customer service to double check I'd done everything correctly, the entire experience and positive and stress free. Thank you Neha, I appreciate your help!

Luntra™

Jul 25, 2025  on Shopify

Iram helped me a lot with all my questions, the service was very effective and quick, i want to recognize this Behavior, you guys have an excellent coworker there!

Casio London

Jul 24, 2025  on Shopify

Aakash helped me so much and answered all of my many questions.

TechTribes

Jul 21, 2025  on Shopify

I've had a great experience using the Facebook Pixel by AdNabu. The app is easy to install and works smoothly with our Shopify store, helping us track conversions accurately and optimize our ad performance. What truly stood out was the customer support. I had a few integration-related questions, and Priya, the support engineer, was incredibly helpful. She responded quickly, guided me step by step, and made sure everything was set up perfectly. Her assistance made the whole process hassle-free. Highly recommend this app, especially for those who want reliable pixel tracking and excellent support!

A&A Luxury Clothing | Premium and Organic Cotton, Eco-Friendly Fashion

Jul 17, 2025  on Shopify

I'm really impressed Facebook Pixel integration worked with my Shopify store. Support from aakash was really great than you

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