Meta / Facebook Pixel by Nabu logo

Customer reviews: Meta / Facebook Pixel by Nabu

Reviews (79)

Overall rating
4.8

What Merchants Think

The "Meta / Facebook Pixel by Nabu" app is generally well-received by merchants for its ease of use and effectiveness in solving complex Facebook Pixel issues. Many users highlight the app's seamless setup process and commend its ability to integrate effortlessly. Additionally, the support team, particularly members like Ashwitha and Neha, is frequently praised for their professionalism and responsiveness, making the user experience smooth and straightforward.

Key Strengths

  • Easy and seamless setup for the Facebook Pixel.
  • Effective problem-solving for tracking issues.
  • Responsive and helpful support team.
  • Free features for up to 1,000 products with unlimited variants.
  • Bypasses iOS 14+ restrictions successfully.

Common Concerns

  • Some merchants reported unfriendly or unhelpful support experiences.
  • A few users encountered technical issues initially.
  • Complexity in understanding instructions for non-technical users.

Final Thoughts

Overall, "Meta / Facebook Pixel by Nabu" performs exceptionally well in simplifying Facebook Pixel integration and troubleshooting. Despite some reports of sporadic support issues, the app is highly recommended for its efficiency and excellent customer service, especially for those less familiar with technical setups.

Bondarenko Shop

Feb 17, 2025  on Shopify

Mir hat die Anwendung gefallen, sie ist intuitiv. Ich konnte sie mithilfe von Google Translate installieren, ohne die Sprache zu kennen! Bravo!

Mobility Delivery

Feb 13, 2025  on Shopify

i use this app and their google feed which is excellent. I'm excited to see the development of this app and where it goes. best thing about nabu is their constant development and new features that pop up ai integrations etc. also its easy to book a call usually same day and they happily go above and beyond. well done happy customer to the point of looking for more apps they offer...

Style andco

Jan 30, 2025  on Shopify

Just had a chance to get in touch with the support staff and she was brilliant. Very knowledgable and on top of her knowledge. Must have app for a seamless experience. Cheers to the team Thanks Ashwitha :)

humanitee.in

Dec 22, 2024  on Shopify

Ashwitha was very helpful. She setup and the app for us. Now just waiting for the app to do its job :-)

densaco

Dec 12, 2024  on Shopify

Best app, easy-to-set, support center are there to help you.They do all the efforts to make your pixel works.Highly recommend!

RelaxOy™

Dec 09, 2024  on Shopify

Effortless Tracking with AdNabu: I’m not tech-savvy, which is why I struggled for several days to set up and debug the complicated Meta Pixel. I faced numerous issues with tracking events like Purchase, Add to Cart, and Begin Checkout. I sought advice from others, but the feedback was inconsistent—some said my Facebook and Instagram apps weren’t working anymore, preventing the pixel from receiving events, while others claimed that the Meta Pixel wasn’t firing due to issues with the Shopify partner integration. Feeling exhausted, I decided to try using Google Tag Manager (GTM) to track event data, but that setup turned out to be equally complicated. Just when I was about to lose hope, I came across a community post by Sanjnalal (a Shopify Partner) recommending Nabu: Facebook Pixel Tracking. I decided to give it a try and installed it immediately by simply copying and pasting the custom pixel script into the Shopify settings and connecting my Facebook account. To my surprise, the setup was incredibly easy! It successfully triggered all the events and even bypassed iOS 14+ restrictions. Unlike others, AdNabu is a true problem solver. I absolutely love this app! It’s free for up to 1,000 products with unlimited variants, making it a game-changer for any new business struggling with Facebook Pixel setup. Highly recommend! A++++

My Store

Nov 11, 2024  on Shopify

verry bad support team and manager its verry unfriendly with unprofesional attitudine . they also broke our GOOGLE MERCHANT ACCOUNT AND CANNOT FIX IT BACK. NOT RECOMAND IT NEVER

HomeHackGenie

Nov 06, 2024  on Shopify

I recently had to use AdNabu for my Shopify website, as the other plugins I was using weren't integrating well with FB Ads Manager or were paid options. Installing AdNabu resolved the core issue. It's easy to install. I did run into technical issue in the beginning but Ashwitha got it resolved promptly and ensured I was updated throughout - the customer service is great! Thanks once again Ashwitha, appreciate it!

Gombo Rjoelle

Nov 05, 2024  on Shopify

Ashwita was of great support to us and really took all efforts to check our status and install the app correctly.

Mason Chambers

Nov 04, 2024  on Shopify

I truly appreciated her initiative to check with her boss to confirm that the Pixel wouldn’t interfere with my other apps. Neha’s commitment to providing exceptional service really shines through.

Ruby Best Deals

Oct 24, 2024  on Shopify

I recently started using AdNabu for my website, and it's been a game-changer. The app is super effective and offers some great features for free, which is a huge bonus. I did run into a small technical issue, but their Support Team was amazing—really friendly, quick to respond, and genuinely helpful. They made sure everything was sorted out in no time. It’s refreshing to find such a reliable tool with a support team that truly cares. Highly recommend!

Pet Print Creations

Oct 22, 2024  on Shopify

Excellent people to worth with. Really helpful and go out of their way to research and investigate to add more value to your shop. Highly recommended.

CrocoDrilu

Oct 14, 2024  on Shopify

verry unfriendly support neha , without unknowedge , wich is not amable for helping you , fixing ur issues , and he reply you with articles links . be carefull if you not wanna lose time more.

Pawtastic Pet Supplies

Oct 14, 2024  on Shopify

Very good support program you have. Only issue I had was understanding the instructions because it seemed to be created for and by programmers.

Artefy

Oct 13, 2024  on Shopify

Great Support. This is the second store I am using this app. Everything works fine and is simple to add pixels.

Studio Sonntag

Oct 12, 2024  on Shopify

This app managed to fix our meta tracking issues with facebook pixel. Ashwita was of great support to us and really took all efforts to check our status and install the app correctly. Highly recommended!

Cotton Factory

Oct 06, 2024  on Shopify

Simple to setup - does what is planned to do and the support is simply fantastic - and guys IS A FREE APP. A huge lesson to the big companies in the shopify app world on how to manage customers

Red Beard's Outfitter

Oct 02, 2024  on Shopify

I had an outstanding experience with Neha while setting up my Facebook Pixel! She was incredibly thorough and attentive, making sure every detail was covered. I truly appreciated her initiative to check with her boss to confirm that the Pixel wouldn’t interfere with my other apps. Neha’s commitment to providing exceptional service really shines through. She’s knowledgeable, patient, and genuinely cares about her clients' success. Highly recommend her services—she’s a superstar! ⭐⭐⭐⭐⭐

Marjiva Store

Sep 29, 2024  on Shopify

Great app for meta ads conversions on Shopify. I am really satisfied with the app. Moreover, the support team is really helpful. Thank you.

Modern Metal Detectors

Apr 17, 2024  on Shopify

A great app that will make it easier for you to know where you are spending on ads. It will accurately give you data and the team is great to deal with.

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