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Customer reviews: MyDeal.com.au

Reviews (32)

Overall rating
3.8

What Merchants Think

The general consensus among merchants is that MyDeal.com.au provides a valuable platform for connecting their Shopify stores to a broader marketplace. Many appreciate the seamless integration and efficient synchronization processes that save them significant time and effort. While most feedback is positive, a few merchants have reported challenges with initial account setups and response times from support.

Key Strengths

  • Easy integration with Shopify, even for those with limited technical skills.
  • Efficient synchronization of products, orders, and shipping, streamlining business operations.
  • Highly praised customer support, noted for quick and effective responses.
  • Facilitates increased sales through a broader marketplace reach.
  • Saves time in updating product details such as prices and quantities.

Common Concerns

  • Occasional delays in initial account setup and activation.
  • Lack of response from support in some cases, leading to merchant frustration.
  • Desire for more customization options, such as different product descriptions on MyDeal compared to Shopify.

Final Thoughts

Overall, MyDeal.com.au is well-received by merchants for its ease of integration with Shopify and its ability to simplify inventory management and order processing. While there are areas for improvement, particularly in account activation and responsive communication, the platform largely meets the needs of merchants seeking to expand their online marketplace visibility and sales.

Zen Zed

Oct 17, 2024  on Shopify

Installed the app. Signed up with Mydeal for Merchant account. Mydeal team was quick to setup account how ever the app keeps showing the below message. Integration part of it hasn't started to work as yet. Not sure if someone forgot to activate the app for us after creating account. Thank you for applying to sell on MyDeal! Your store will be reviewed and you will receive a response within 2-3 business days. If you are successful MyDeal will contact you to finalise the onboarding process and seller agreement. If you have any questions in the meantime please contact [email protected].

Sustainable Schoolwear

Jan 12, 2021  on Shopify

Heard nothing after installing My Deal on Shopify Store four weeks ago. Despite 4 emails and trying to get n touch - nothing. Not worth the time.

Qozy

Mar 14, 2020  on Shopify

Great app, saved a lot of time to update price/qty, and can view all of orders in just one place. Recommended!

Water Pumps Aus

Mar 07, 2020  on Shopify

6 STARS Rating - A WONDERFUL App. Works smooth, crew are helpful, easy intergration - we are very happy with this App. particularly when compared to others and their ancient back-end technology.It's easy to use and the integration with Shopify is seamless that even a basic developer-programmer can do it. We aim to do a LOT MORE Business with NEW PRODUCTS coming in a few months time. The App. saves us a lot of time as product listings, orders and shipping are now automatically synced - easy to chase, review, sort, report - I just wish my marriage was as easy :-)

Schaffen

Mar 05, 2020  on Shopify

Connecting your Shopify products to another marketplace app is just smart business. MyDeal is easily connected, runs itself, and sales come through at a steady rate. Plus, the customer service team are very knowledgable and reply quickly to any and all concerns.

Remote Pro

Mar 05, 2020  on Shopify

Great app. Works seamlessly and set up is easy. More sales at a click of a button! It's a no-brainer.

FurnitureOkay

Feb 12, 2020  on Shopify

Nice little app that allows us to quickly sync Shopify inventory with MyDeal. Would be nice if we could submit a separate product description to the Shopify ones.

Liferoome

Nov 04, 2019  on Shopify

I am generally enjoying the MyDeal Shopify App, it genuinely saves me a great deal of time when publishing products from Shopify to MyDeal. Customer support is top notch and I get my questions answered and resolved very quickly.

The Galley St Kilda

Oct 23, 2019  on Shopify

I've found this app both easy to integrate and use even though I'm not all that tech savvy. Support has also been very quick to respond when required.

Happy Farmer Organics

Oct 20, 2019  on Shopify

I used this app to sell coffee. So far it has worked smoothly. I would recommend this app for selling onto the online market place.

buyinaus

Oct 15, 2019  on Shopify

Awesome App, Makes inventory and order synchronization so much easier, Highly recommended !!! Thank you !!!

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